joospower.com Opiniões 

They take the full deposit. If you are in hospital and fall asleep they charge you for every minute until you return it. £20 a night! Finally you have to ask them for your refund / return of deposit. Avoid these crooks like the plague. They feed on the sick

Was able to easily use the device, quick and easy!! :)

Queried charge in chat. Took 1.5 hrs to get a response. Charge is £13. Which in my opinion is excessive and people are waiting for hours, no wonder their phone runs out.

I asked many times for my screenshot to be deleted. They said they cannot delete items in a Freshchat platform. Internet says administrators can.

Bit confused used at A&E today at UCH for around 3 hours I was charged £11 pounds hoping that isnt the case. After calling your chat you have since refunded £6 pounds as due to my condition I didnt read the fees prior to taking out the charger. Absolute brilliant customer service thankyou

It was my first time using their service and I messed up. So I contacted their team and they were sooo amazing, in understanding and helping. I felt at ease throughout the whole process and they kept reassuring me. It was the best service I have received in a while. Thank you once again Team.

Suck a horrible powerbank . Too experience and charges the phone very slowly. It gives you only 30 minutes and takes 3£ . And it charges the phone only 15%. Its my first and last time using it .

Disappointing and very poor value for money

Unfortunately, I was really disappointed with my experience using Juice Goos.

I rented a power bank for 1 hour and 34 minutes and was charged £9, yet my phone didn’t even gain 60% battery it charged by roughly 50% in over an hour and a half. For that price, I expected the charging speed to be considerably better.

The pricing also feels excessive. It’s £1 to rent and then £2 per 30 minutes, but because I went just 4 minutes into another 30-minute period, I was charged the full additional £2. There also wasn’t any useful reminder or notification warning me that another charge was about to start, which would be really helpful with a time-based rental service.

Overall, £9 for around 50% battery charge feels extremely poor value. The combination of slow battery charging, expensive 30-minute blocks and no reminder before another charge is added makes it very easy for the cost to build up.

I wouldn’t use the service again unless the pricing and charging speed were improved.

Useful service and decent value, though it can take a while to get your deposit back if you use a card rather than the app

The technology is extremely useful. Fantastic. The only issue I had was knowing how to return the battery. I would have needed more specific instructions so the battery wouldn't get stuck in the slot. However, I am very grateful to the team for helping me with this issue on a stressful night with an injured relative in an emergency room at a hospital.

great customer service issue resolved promptly

After I made a mistake with returning a powerbank I received one of the best experiences in live chat support. It was quick, easy and professional!

Excellent customer service for a refund

While I had problems with the charging dispenser, which overcharged me. The after sales service was excellent and reimbursed the overpayment without a quibble

I required a powerbank to charge my phone as part of a medical emergency and made sure to use the powerbank from 5:37pm to 6:22pm to avoid any additonal charges.

Unfortunately, the performance was very disappointing as my phone only charged up to 30%. It was far below what I expected from a power bank advertised as being 3,000 mAh in capacity. Compared to my own older and less powerful power bank model (which I unfortunately forgot to bring with me), it charged much less effectively.

Additionally, when I contacted customer service regarding my disappointing experience, they merely asked why I hadn't used it longer if I wanted a better level of performance. I only ever used the powerbank due to a medical emergency and hope to never be in a position where my last resort is renting a Joos powerbank, as it is not reliable at all.

It’s an excellent service at the hospital and ideal when you forget your charger as you are rushing to get to the hospital to take care of your loved ones.

Customer service is also excellent service with understanding and empathy if you encounter any problems

I rented a power bank today. I was unclear on whether it had returned correctly. The customer services team were very helpful in confirming that was the case. Thank you.

Simple - plain English interaction.
Fault issue resolved very quickly

If I'd known I was going to be charged £36 for charging my phone at prh telford. I would have kept the dam thing..terrible misleading signage. A taxi home to get my own charger would have been cheaper.
Absolute ripoff..

Price displayed was not price charged. Very expensive

After a recent hospital stay, I rented a Joos charger for my son to charge his device. There was a misunderstanding over rental charges, whereby I assumed it was a one off charge of £2.00, but actually we were charged by the hour. I emailed Joos and explained the circumstances and lack of understanding on my part and they quickly responded and wavered the charges incurred. Within their email they displayed concern & compassion, which meant a lot at a very difficult time.