JURA UK Opiniões 

Jura perform a fixed-price service that is very-well organised and efficient. They deliver a bespoke travel case to your door, and collect it from your door when you tell them that you have packed your machine in it.

A week later they send your repaired machine back to you in a well protected disposable box.

What more could you want :-)

Les Spencer Lincoln UK.

Returned my Jura Micro One after 11 months of use for repair as the grinder failed to operate. Despite having followed all maintenance procedures and operation instructions ( Blue filters, descaling and weekly cleaning cycles) I was informed the machine would not be repaired under warranty as it was subject to "water damage". The Jura representative suggested that he would normally reject 3 to 4 warranty claims a week on the same issue and that most people simply accepted the £179 repair charge for the grinder. I was very disappointed with the way Jura handled what I would regard as either a design fault or a simple warranty claim. I have now gone back to Nesspresso Magimix as my last machine lasted 10 years with little of the expense involved in maintaining a Jura machine. I will certainly not be purchasing another Jura machine, despite their perceived reputation as a high quality brand

just had to order two small parts. ordered on line. speedy delivery. great service

Great customer service

It was easy to select and order the right parts and it came quickly.

You get what you ordered the next day!

Recently ordered Water Tank for Impressa Z5 for our office. Express delivery, great quality...only one but - as the new tank requires different water filter (which is described within the Water Tank information), I would appreciate the possibility to order those with direct link for the filter. Unfortunately I did not find any on your websites.

Otherwise satisfaction as usually.
Thank you!

Not received anything yet

Asked for next day delivery and got it thanks

Ordered late afternoon arrived next day

THE BEST MACHINE
GREAT SERVICE

Only a small order, but handled very well and arrived next day, would defiantly use again

Very helpful ,sorted frother problem quickly with one phone call

The staff were really helpful and the item I received was exactly right

the spares arrived very promptly, but when I needed help identifying parts prior to order this was difficult getting through to the right department.

This order was quick and easy. Excellent service.

easy, quick and prompt on delivery - very happy

Good and trustworthy service

Very efficient staff helped me to find the correct spare part and it was delivered the next day.