Kendamil Opiniões 6342

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kendamil goat is the best for combi feeding in my opinion. Much easier on their tummies than cow alternatives and baby loves it! The comfort drops have been amazing too, he was very gassy until we st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been buying Kendamil for our now 11 week old baby and we absolutely love the product. My baby is thriving and we will be sticking with Kendamil for the foreseeable. Thankyou for putting so much... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Our baby loves Kendamil! And I used to order everything online but recently I had a lot of trouble with an order which a lady called Jane has been trying to sort out and everyone I spoke to have been... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I absolutely love the kendamil subscription. It’s so convenient having the milk delivered directly to our door, and the whole process is simple and hassle-free. My babies really enjoy the goat milk,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produtor de alimentos
  2. Loja para bebé

Escrito pela empresa

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

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Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 4 em 5 estrelas

Our baby loves Kendamil

Our baby loves Kendamil! And I used to order everything online but recently I had a lot of trouble with an order which a lady called Jane has been trying to sort out and everyone I spoke to have been great! She did sort out a refund for the part of my order that never arrived. She said I would still get my order but still till this day hasn’t arrived but as I got a refund I haven’t chased up again and has put me off ordering online for this product even though it’s cheaper. Overall thought love Kendamil and they did try and help as much as they could.

20 de abril de 2026
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Resposta da Kendamil

Thank you so much for your lovely feedback – we’re so happy to hear your little one loves Kendamil 💙

We’re really sorry to hear about the trouble you experienced with your order and that it hasn’t arrived as expected. While we’re glad a refund was arranged, this isn’t the experience we want for our families, especially when ordering online.
We have contacted DPD to ensure the product is delivered correctly.

Classificada 5 em 5 estrelas

Hello there X

Hello there X
I want to thank the Kendamil team for the help I received. I had a problem with delivery and the team helped me resolve it within 5 business days. They always answer my letters. This is very important and I thank them for it.
My baby is mixed-fed. I don't have enough breast milk to feed my baby and I use ready-made formula milk for feeding Kandamil. We have been using this milk since my baby's first day of life. She really likes this milk. My baby is 6 months old and she already weighs 7 kilograms and 300 grams. Good health baby.
Thank you to the team for your support always and for the quality product for my baby!
I really appreciate it!
Sincerely, Olena.

19 de abril de 2026
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Resposta da Kendamil

Thank you so much Olena for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Top tier product 👌

We've been buying Kendamil for our now 11 week old baby and we absolutely love the product. My baby is thriving and we will be sticking with Kendamil for the foreseeable. Thankyou for putting so much care and goodness into your products for the little ones 💖

16 de maio de 2026
Opinião espontânea
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Resposta da Kendamil

Hi Heather, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Always excellent service and delivery

Always excellent service and delivery. Well worth the subscription for peace of mind.

3 de março de 2026
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Resposta da Kendamil

Thank you for your lovely review Victoria. I am really pleased to hear that your experience with us has been a positive one.
We might be a bit biased but we love our subscribe and save too. 🤩

Classificada 5 em 5 estrelas

Kendamil goat is the best for combi…

Kendamil goat is the best for combi feeding in my opinion. Much easier on their tummies than cow alternatives and baby loves it! The comfort drops have been amazing too, he was very gassy until we started using those.
Customer service is also fantastic. Had an issue and they resolved it very quickly and I was compensated a free tin as well. Can’t fault Kendamil at all

17 de abril de 2026
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Resposta da Kendamil

Thanks so much for your review Becca, we're so pleased to hear that your little boy is doing so well with Kendamil. We're incredibly proud of our British heritage, our farming supply chain and to be able to supply parents in the UK.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Absolutely recommend

Fantastic service on a subscription! Very efficient with getting back to customers, and available on WhatsApp 24/7!! Really supportive and on hand to clear any queries or questions!! Absolutely great😊

15 de maio de 2026
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Resposta da Kendamil

Thank you for your lovely review. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

I absolutely love the kendamil …

I absolutely love the kendamil subscription. It’s so convenient having the milk delivered directly to our door, and the whole process is simple and hassle-free. My babies really enjoy the goat milk, and it’s been such a help for our family. Everything is easy to manage, and it honestly makes my life as a parent much easier. Highly recommend!

12 de maio de 2026
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Resposta da Kendamil

Thank you for your lovely review Anny. I am really pleased to hear that your experience with us has been a positive one.
We might be a bit biased but we love our subscribe and save too. 🤩
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Kendamil have been my number one…

Kendamil have been my number one provider of milk from the start and never failed to disappoint me. They have also have a friendly live chat box where you can speak to a real person who gives you honest advice for your little one - not a company that tries to force its products on you but who cares. Would recommend and use again

11 de maio de 2026
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Resposta da Kendamil

Thank you for your lovely review. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Really quick delivery

Really quick delivery

9 de maio de 2026
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Resposta da Kendamil

Thank you for your lovely review Jess. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

The best formula!!

I’ve used kendamil for two of my babies, I breastfed all 3 of my babies but have needed to supplement with 2, I personally wouldn’t use a different brand of formula. Kendamil is absolutely amazing and obviously made with care and love. My babies THRIVE on Kendamil, even my son who had CMPA did amazing on their goat milk formula. I trust Kendamil as much as I trust my own breastmilk and I never thought I would use formula after my first baby had such an amazing ebf journey.

9 de fevereiro de 2026
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Resposta da Kendamil

Hi Camron, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

First infant milk

I use kendamil subscription and I love it. So easy and convenient and my baby loves the milk.

3 de março de 2026
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Resposta da Kendamil

Thank you for your lovely review Katie.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Really good service

Really good service, ordered my little boys milk on subscription, had an issue with an order and it was resolved straight away

3 de março de 2026
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Resposta da Kendamil

Thank you so much Rebecca for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

As a first mom

As a mom, choosing the right formula for my baby is very important to me. I’ve been using Kendamil Whole Milk Formula since my baby was a newborn, and I can honestly say I’m very satisfied with it.

What I love most about Kendamil is that it uses whole milk instead of skim milk. This means it contains natural milk fats that are gentle on my baby’s tummy and closer to breast milk. I noticed that my baby digests it well—less fussiness, less gas, and more comfortable sleep.

Another thing I appreciate is that Kendamil has no palm oil, no fish oil, and no artificial additives. It’s made with high-quality ingredients, and you can really feel that it’s a clean and premium formula. The smell is also mild and creamy, not too strong like other formulas.

Since using Kendamil, my baby has been growing well, gaining weight normally, and staying active and happy. As a mom, that gives me peace of mind every day.

I would definitely recommend Kendamil Whole Milk Formula to other moms who are looking for a gentle, natural, and high-quality formula for their babies. It’s been a great choice for our family.

4 de março de 2026
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Resposta da Kendamil

Thank you Stephanie for this amazing 5 star review! We are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs!
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Great product and real people

Kendamil as a product so far can’t fault it. We are weaning from breast milk to formula and she loves it. We did have an issue which I went to customer service about and honestly my 1st experience with the live chat was not a great one but I put a complaint in through email and a lady called Jane in their customer service team went above and beyond to make sure the problem I had was sorted and my experience was a positive one. Cause of this I would highly recommend not only the brand but their customer service. They were quick to resolve a negative experience into a positive and were honest and that’s something I can appreciate in a company.

5 de maio de 2026
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Resposta da Kendamil

Thank you so much for your lovely review Katrina.

We’re delighted to hear that your little one is getting on so well with Kendamil during the transition from breast milk to formula. We also really appreciate your honest feedback about your customer service experience.

We’re sorry your first interaction on live chat did not meet expectations, but we’re so pleased Jane was able to turn this around for you and provide the support you needed. Your kind words mean a great deal, and we will be sure to share your feedback with Jane and the wider team.

Thank you again for your recommendation and support.

Classificada 4 em 5 estrelas

Milk is excellent

Milk is excellent. But so many issues on the delivery. Can’t fault quality though.

10 de abril de 2026
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Resposta da Kendamil

Hi Gina, thank you for your review. I can see your order was fulfilled on the 10th April and delivered on the 11th. Please ensure to contact DPD if you have any questions or issues with the delivery.

Classificada 1 em 5 estrelas

contaminant found in tin, kendamil ignored me

I found a foreign object in my tin of comfort milk. It looks like a thin piece of grass or a spiders leg. I contacted Kendamil on there website over 2 weeks ago. I gave them the batch details and information, yet I have received NO contact from them. Disgusting that a company priding itself on providing food for babies wouldn't try to investigate and follow up.

9 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Thank you for your review. Firstly, please accept our sincere apologies for the delay in responding to your original message. Unfortunately, your email was incorrectly filtered into our spam folder, and we are very sorry that this prevented us from getting back to you sooner. We have raised this with our technical team to help prevent this from happening again.

We completely understand your concern, especially given the nature of the issue you reported. Please be assured that we have now escalated this to our Quality team, and we have also contacted you privately to gather the necessary details so that a full investigation can be carried out.

We are very sorry again for both the concern caused and the lack of timely follow-up.

Classificada 5 em 5 estrelas

Totally recommended

My baby suffered from severe constipation, and I tried several brands recommended by the pediatrician until I found the best and cleanest formula on the market. I discovered Kendamil. My baby has recovered completely with this formula and is doing great. She no longer has tummy aches or constipation. I recommend it to everyone. Other formulas contain very unhealthy ingredients for babies.

30 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Hi Regina, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Really quick delivery

Really quick delivery.

Ordered 4 tubs of formula when all the recalled batches were happening. We have always used kendamil but were struggling to get it locally.

Brilliant service

9 de fevereiro de 2026
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Resposta da Kendamil

Hi Miss Pollard, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 1 em 5 estrelas

False offers and bad customer services.

I was referred to this company with the refer a friend, get a free gift offer. I followed all the terms of the offer, ie,sign up and place an order, Got my points for free gift of baby drops but needed to place another order to redeem. When I came to place another order my points are no longer available to redeem for gift. Contacted customer services for help but no help given, just went around in circles asking irrelevant questions and making excuses. Why make offers of free gift if you are unwilling to compete the offer? I completed my side of the terms of the offer but this company has refused to acknowledge that they have not and won’t do anything to resolve.
I would not trust ‘offers’ this company makes. Customer services are also completely useless if you encounter a problem!

11 de abril de 2026
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Resposta da Kendamil

Hi Carol, I apologise for the confusion. I can see you reached out to our customer service team who escalated this for you. We have checked and your balance is 250 points. This means you can choose between our Pro-Comfort Baby Drops or our Porridges.
Hope this helps!

Classificada 1 em 5 estrelas

Unreliable supply chain

Unreliable supply chain. The kendamil supply chain is super unreliable and the product I need to feed my baby is frequently out of stock. Suggest choosing another brand

21 de abril de 2026
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Resposta da Kendamil

Hi John, I have tried reaching out for more information but unfortunately have not received a response. Please note that we continue to supply stocks to all retailers, have a one-time purchase option or subscription service on our website for all products.
Hope this helps!

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