Kendamil Opiniões 6342

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kendamil goat is the best for combi feeding in my opinion. Much easier on their tummies than cow alternatives and baby loves it! The comfort drops have been amazing too, he was very gassy until we st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been buying Kendamil for our now 11 week old baby and we absolutely love the product. My baby is thriving and we will be sticking with Kendamil for the foreseeable. Thankyou for putting so much... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Our baby loves Kendamil! And I used to order everything online but recently I had a lot of trouble with an order which a lady called Jane has been trying to sort out and everyone I spoke to have been... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I absolutely love the kendamil subscription. It’s so convenient having the milk delivered directly to our door, and the whole process is simple and hassle-free. My babies really enjoy the goat milk,... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produtor de alimentos
  2. Loja para bebé

Escrito pela empresa

Lovingly delivered from our home in the English Lake District, Kendamil is a family owned British brand with over 60 years experience in making baby formula. With our range of classic, organic and goat formula as well as weaning and supplements, we're here for families every step of the way.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

The milk is worth the money every time…

The milk is worth the money every time and our baby loves it. The deliveries are quite sporadic lately but the brand is in high demand at the moment

10 de abril de 2026
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Resposta da Kendamil

Hi Dave, thank you for your review. Please note that your order was placed on Easter Monday. Our fulfillment centre was closed for Good Friday and Easter Monday hence the delay in your order being fulfilled.
We thank you for your patience and understanding and look forward to further supporting you in the future. 💙

Classificada 2 em 5 estrelas

Great customer service but…

Great customer service but the despatch time on orders is awful, they keep blaming the bank holiday weekend but that was over a week ago. It's been 5 days and still no despatch confirmation, Ive tried explaining to my 9 week old Granddaughter it's because of the bank holiday she just wants her food!

Update: Now 8 days and no despatch for my 1st order placed!

16 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Hi Darren, We’re really sorry that your order is taking longer than expected to arrive.
Over the past week, we’ve experienced a much higher volume of orders than usual, which has created a backlog in our warehouse. The good news is that your order is still in progress and is now being prioritised. We expect it to arrive within the next 5 days.
We completely understand how frustrating delays can be, and as a family-run business, it’s especially important to us that we deliver the level of service you expect. We’re working hard to get everything back on track as quickly as possible.
Thank you for your patience and support, it genuinely means a lot to us.

Classificada 5 em 5 estrelas

My baby loves his kendamil organic milk…

My baby loves his kendamil organic milk to bits. As soon as he sees the box itself,there is a smile on his face. Best milk so far.

Kendamil staff/customer service are super friendly too. Thank you x

8 de abril de 2026
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Resposta da Kendamil

Hi Mrs Pentiah, thank you for leaving such a positive review for our
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Classificada 4 em 5 estrelas

Good product

Good product, ethical and high quality. Mu baby loves it, just wish it wasn't so expensive but that's true of all formula.

8 de abril de 2026
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Resposta da Kendamil

Hi Ruby, thank you for your review. Please note that Goat milk is available in smaller quantities than cow’s milk, and sourcing it at the required quality and scale for infant formula is more complex.
As a result, goat formula is generally more costly to produce, which is reflected in the retail price.
We do appreciate your feedback and understand that price is an important factor for families.

Classificada 5 em 5 estrelas

Very good experience

16 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Thank you for your lovely review Mariana. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Zero gastric issues

My baby was having gastric issues with other formulas and one friend suggested the kendamil organic grass-fed formula and since I started giving kendamil, my baby is so peaceful and satisfied. Thanks a lot kendamil!

15 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Hi KL, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

The drops are amazing

The drops are amazing! My baby instantly releases gas and burps a lot more easily when using the drops!

7 de abril de 2026
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Resposta da Kendamil

Thank you for your lovely review April.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

I really love the product it helps a lot

I really love the product it helps a lot

10 de abril de 2026
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Resposta da Kendamil

Thank you for your lovely review Lydia. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Always the best for my child!

Always the best for my child!! He was having digestive issues with the other formula he was in so we switched to Kendamil! It has been the best decision

7 de abril de 2026
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Resposta da Kendamil

Hi Sanjana, thank you for leaving such a positive review for our team - We love hearing that your Kenda-babies are thriving on our formula! 💙

Classificada 5 em 5 estrelas

Great for my baby

7 de abril de 2026
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Resposta da Kendamil

Thank you for your lovely review Leena.
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

The milk is prefect my daughter she…

The milk is prefect my daughter she used to not drink her milk but when I came across this milk she drinks every single bottle

7 de abril de 2026
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Resposta da Kendamil

Hi Letticia, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Caring customer service and great product

Kendamil is doing amazing. Their customer service is ready and available to answer questions and concerns. I personally had a concern with 2 cans of Kendamil and they were quick to acknowledge, replace and allow me to send over my cans so they can research further. They gave me a good explanation for what I was possibly experiencing and still chose to take my affected cans in to be sure. Thank you Kendamil. Your product has great quality! It smells so good compared to other brands that smell like chemicals. Thank you for being so caring and supportive through my formula journey.

19 de março de 2026
Opinião espontânea
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Resposta da Kendamil

Hi Jaqui, thank you for teh lovely review. We are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs!
Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

Classificada 5 em 5 estrelas

Kendamil milk

Love Kendamil productz

9 de abril de 2026
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Resposta da Kendamil

Hi Ines, we are so happy that you love our product but notice you gave us 3/5 stars. Is there anything we can help improve on?

Classificada 5 em 5 estrelas

My princess is loving it 😍

My order arrived on time and the formula is great my princess is loving it every moment ❤️

9 de abril de 2026
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Resposta da Kendamil

Thank you for your lovely review!
I am really pleased to hear that your little one is doing so well.
We look forward to further supporting you in the future. 💙

Classificada 2 em 5 estrelas

The formulation has changed

The formulation has changed. And it doesn't dissolve unless aggressively mixed. Unlike before, it dissolved rather easily. Disappointed.

9 de abril de 2026
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Resposta da Kendamil

Hi Esther, I can assure you there has been no formula change to the Goat First Infant Milk you purchased. We understand that solubility can vary slightly from batch to batch, which may cause small differences when preparing bottles but please rest assured, this does not impact the safety or nutritional quality of the formula.

Classificada 5 em 5 estrelas

Abby

Nice milk suit for my daughter

8 de abril de 2026
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Resposta da Kendamil

Thank you so much for this wonderful review.
We are incredibly proud of our British heritage and our farming supply chain and will continue to work hard to give our families and little ones more of that goodness. 💙

Classificada 1 em 5 estrelas

Kindamilk tin box not user friendly

Kindamilk is good quality product but its tin lid is so poorly designed doesn’t open easily. Its sharp spiky edges hurt fingers so many times. It’s too difficult to open when you are doing multiple things at the same time. Tin box opening is not user friendly.

Update you asked more details:

Opening Mechanism:
The primary issue is with the pull-tab mechanism on the plastic lid. When I try to pull the tab to open the lid, it often feels like it's not catching properly or requires excessive force.

Sharp Edges:
When the lid does start to lift, the edges that are created are very sharp and spiky. This has unfortunately caused minor cuts or pricks to my fingers on multiple occasions when I've been trying to fully remove the lid or handle it.

Difficulty with Multiple Tasks:
As mentioned, the difficulty is amplified when I'm trying to open the tin while also holding my baby or managing other tasks. The struggle to get a good, safe grip and apply the right amount of pressure makes it a frustrating experience.

10 de abril de 2026
Opinião espontânea
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Resposta da Kendamil

Thank you for taking the time to update your review and share these additional details.

We are very sorry to hear about your experience and especially concerned to learn that the lid has caused minor cuts to your fingers. We completely understand how frustrating this must be, particularly when you are trying to prepare feeds while caring for your little one.

Your feedback regarding the pull-tab mechanism, the force needed to open the lid, and the sharp edges created during opening has been noted and will be shared with the relevant team for review. We do want to reassure you that the seal is an important part of the packaging, as it helps keep the product fresh and provides reassurance that the tin remains tamper evident until opened by the customer.

That said, we are sorry that your experience opening the tin has been difficult and uncomfortable. We appreciate you explaining this so clearly, as this kind of detail is very helpful for our team to review.

Classificada 1 em 5 estrelas

Kindamilk tin opening

Kendamil provides excellent nutrition, and we are very happy with the milk itself. However, the tin's lid is a major disappointment due to its poor design. It is incredibly difficult to open, often requiring so much force that it causes pain or even minor injuries to my fingers. For a premium product, the packaging should be user-friendly, especially for parents who are often multitasking. I truly hope the company takes this feedback seriously and redesigns the lid to ensure a safer and smoother experience for customers.

1 de abril de 2026
Opinião espontânea
logótipo da Kendamil

Resposta da Kendamil

We are very sorry to hear about your experience and especially concerned to learn that the lid has caused minor cuts to your fingers. We completely understand how frustrating this must be, particularly when you are trying to prepare feeds while caring for your little one.

Your feedback regarding the pull-tab mechanism, the force needed to open the lid, and the sharp edges created during opening has been noted and will be shared with the relevant team for review. We do want to reassure you that the seal is an important part of the packaging, as it helps keep the product fresh and provides reassurance that the tin remains tamper evident until opened by the customer.

That said, we are sorry that your experience opening the tin has been difficult and uncomfortable. We appreciate you explaining this so clearly, as this kind of detail is very helpful for our team to review.

Classificada 5 em 5 estrelas

Super ✅✅✅✅✅

7 de abril de 2026
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Resposta da Kendamil

Thank you for your lovely review Ola. I am really pleased to hear that your experience with us has been a positive one.
We look forward to further supporting you in the future. 💙

Classificada 5 em 5 estrelas

Kendamil first infant goat milk is…

Kendamil first infant goat milk is brilliant, my baby is loving it, he drinks well. I recommend kendamil to all parents.

7 de abril de 2026
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Resposta da Kendamil

Hi Bandana, we are so happy to be able to support you and your little one on your feeding journey.
We are incredibly proud of our British heritage, our farming supply chain and that absolutely no Kendamil products contain palm oil, fish oil, or GMOs! Rest assured our team will continue to work hard to give all of our families and little ones more of that goodness. 💙

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