KGORGE Curtains Opiniões 442

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Ver mais

Classificada 5 em 5 estrelas

These outdoor curtains are absolutely beautiful. They hang well and were easy to install. Someday in the distant future when they have been too sun beaten to hold up any longer, I’ll be ordering from... Ver mais

Classificada 5 em 5 estrelas

KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Ver mais

Classificada 1 em 5 estrelas

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cortinas

Escrito pela empresa

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

442 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Beautiful

These are the best curtains I have purchased. They are beautiful and look great in my office. This is the best brand I have purchased, and I will only buy curtains from them.

8 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The outdoor curtains are great!

The outdoor curtains we purchased work great and are just as we expected. Shipping of the curtains was fast with upgraded shipping. The tie backs took longer to arrive than we had hoped, which we were not told would be the case. Even with that delay, the curtains were the most important part for us and we were happy with the quality, so we bought more for the rest of our patio.

15 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t do it

Anything marked as blackout panel isn’t actually a blackout panel. They have a no working customer service number on their website. They are based in China so returns are unfeasible and if you write an email to cancel your order I’m time they will still send your items knowing that you won’t pay return shipping in China.

1 de agosto de 2022
Opinião espontânea
logótipo da KGORGE Curtains

Resposta da KGORGE Curtains

Dear customer,

Thank you for your support.
We are very sorry that our product did not meet your expectations.
But your order has exceeded the returnable time.
1. According to our return policy, this situation is not allowed to return.
We have a 7-day "remorse returns" policy, where customers of our online store kgorge.com can return standard size items (customized & made-to-order products not applicable) to us in its original condition for a refund, within 7 days of delivery (postmarked date).
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
2. We have warehouses in China and the United States.
And our return address is in the United States. Please check it again.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Amy

Classificada 5 em 5 estrelas

Great quality and fast service.

We ordered curtains for our patio and they arrived sooner than we expected. The quality of material was very surprising. The curtains are excellent quality, look and feel fantastic, and despite being in the weather all day every day, are in really good shape.
This was a good experience and I plan to order more soon.

17 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exactly what I ordered

Exactly what I ordered! Website did a great job of describing the items so you know what you're receiving. My curtains look great on my patio.

11 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quality and Expansive Selection

The quality of the outdoor curtains I received was excellent. A friend of mine saw them and ordered a set of his own. They are vibrant, thick and waterproof. I got a set that has the weights to stop motion in the wind and love it. I did not think I would be able to get something that spanned 12 feet, but they had curtains and rods that worked exactly the way I was hoping.

5 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

These curtains are awesome

These curtains are awesome, I use them on my lanai outdoors to block the sun, they work perfect and Tony surprise they also repel the rain. We love them, and ordered a second pair for another area outdoors.

20 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely curtains!

Lovely curtains!!! Don’t hesitate - great quality, consistent coloring as we ordered several panels in different sizes. Beautiful at a great price

1st order came directly from China and it took about 2-3 weeks. 2nd order arrived in 3 days - overall very impressed!

1 de novembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

good and heavy qualitiy, but only one suppport rod

The sail is of good and heavy qualitiy. The only negative is a missing second support rod, because the sail is rectangle. So one edge is hanging loose?! Why is there only one in the package?

9 de janeiro de 2023
Opinião espontânea
logótipo da KGORGE Curtains

Resposta da KGORGE Curtains

Dear customer,

Thank you so much for your review and support.
1. There is only one rod in your order, please check it!
2. If you need the second rod, you need to reorder it.
For being a preferred customer, I have sent an email with a huge 20% discount coupon for you.
If you have any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kgorge.com

Classificada 1 em 5 estrelas

We purchased outdoor curtains for a…

We purchased outdoor curtains for a patio in our backyard. I actually spoke with someone in the phone who directly assisted me. I was told they were made in the USA, durable, fade proof and would withstand the outdoor elements.
None were true.
The company did not care, they refused to do anything.
Do not spend your money here!

6 de janeiro de 2023
Opinião espontânea
logótipo da KGORGE Curtains

Resposta da KGORGE Curtains

Dear customer,

Thanks for your order and we are sorry for the inconvenience.
Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction.
Looking forward to your quick reply.

Best regards,
Kgorge.com

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