KiaPartsNow.com Opiniões 

655
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all the Shipping is fantastic other people want $75-$85 just to ship that part you have it in stock. It’s not local pick up. It’s online processing now when we get it we’ll have a more of a p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I was originally sent a set of floormats, selected by using my VIN. Unfortunately, the ones sent were not correct. After some discussion with the company, they agreed to refund my payment since the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Item arrived in perfect condition no damage what so ever. boxed up and was packed well to prevent damage in transit.that says alot for the company to make sure the items are packaged well and no dam... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Escrito pela empresa


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

655 opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(655)

267 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

You sent the wrong part

28 de fevereiro de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Classificada 1 em 5 estrelas

The parts were 100% wrong

The parts were 100% wrong

6 de fevereiro de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Classificada 3 em 5 estrelas

part Fender

ease of finding part. Wish the shipping wasn't higher than the part though Another outfit had a lower shipping for the same part

25 de fevereiro de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback. We’re genuinely sorry to hear that your experience didn’t go as expected. If you encounter another vendor with a lower price, please reach out to us via Livechat, Email, or phone for a Price Match request. We would need the following information for a price match request. Your Name: Your Email: Part Number: Zip Code: Price On Our Website : Link to our website: Link To Related Website: Total Price On Related Website: Once this is submitted you will hear back within 1-2 business days via email. We're happy to help!

Classificada 1 em 5 estrelas

This company is terrible

This company is terrible. They sent me the wrong part. I followed their RMA process. They kept asking for more and more pictures, closer pictures and pictures of labels that didn't exist. Then, they stopped responding. The RMA process is a scam and they will never take a part back or refund you for their mistake. They will do everything possible to avoid taking anything back. I am still trying to dispute it with my credit card because even though they won't respond to me, they will to the bank and they claimed that the RMA process "wasn't completed". Its a sham. Be warned.
Edit: I love the concerning response from kiapartsnow.com. They are going to have someone reach out to me? This is what I've requested in 20+ correspondences and I still haven't heard a thing. This is just more lies from the company. I will never hear from them and they will never refund me for the parts sent incorrectly or take them back.

14 de dezembro de 2025
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly. Your feedback is essential for improving our services.

Classificada 3 em 5 estrelas

Good shipping / open item

The item arrived very fast, but the package was opened. The plastic wrap opened too. Was an electric part, I hope it doesn’t bring any problems.

6 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Kiapartsnow sent me a different part…

Kiapartsnow sent me a different part than what I ordered. They would not accept a return or refund the item. Even after I sent them numerous pictures proving that they were at fault, they refused to even accept a return of the unused part in it's original package.

25 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong part, long rma, poor customer support, rma denied

Bought front passenger window motor.
Checked out and paid already. Two days later was told theres a price adjustment and I needed to pay more to get it shipped.

A week later I got the wrong part. Took another week to go through rma. Customer service feels as cheap as the price is say. Rush rush and push clients through.

I would say to avoid this place. They denied my rma given everything they asked for claiming it's due to electrical component. They sent the wrong part, and denied it, so i'm going after a dispute. Folks, use a credit card for these types of safety net.

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I didn't have any problems

I didn't have any problems, only that it wasn't the part I needed and I didn't know where I put the package it came in to return it back. So I have a extra taillight connector.

29 de janeiro de 2026

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