kimkim Opiniões 

We cannot say enough amazing things about our travel agent, Adeline, for coordinating what was truly the vacation of a lifetime. We have traveled to many places around the world, but this was by far the best vacation we have ever taken. From start to finish, we took full advantage of every single moment of this trip.

The itinerary was perfectly designed, starting in Fukuoka and ending in Tokyo, with every destination, hotel, and experience thoughtfully planned. Everything was meticulously mapped out—from what to see, to how to get there, and even where and what to eat. The balance between culture, food, sightseeing, and free time was absolutely spot-on. We experienced Japan in a way we never could have planned on our own.

While we could have selected the places we wanted to visit, thanks to Adeline, the logistics were flawless. We never wasted time figuring things out, moving inefficiently, or missing opportunities. Her planning ensured we were always in the right place at the right time, giving us more time to see, do, and truly enjoy Japan.

We provided a list of key things we wanted to see and took advice from Adeline (who has lived in Japan) to ensure the entire trip was perfectly customized to our interests and travel style.

We also had full support throughout the trip. For example, when unforeseen circumstances required us to change the following day’s plans, Adeline adjusted the entire itinerary within hours and sent us a complete, updated plan without any disruption to our experience.

Every detail was handled with care—transportation, accommodations, timing, and recommendations were completely seamless. We felt supported the entire time while still having the freedom to enjoy the adventure stress-free.

This was hands-down the best vacation of our lives, and it’s 100% thanks to the expertise, planning, and passion Adeline put into making this dream trip a reality. If you’re considering traveling to Japan, or anywhere… do yourself a favor and book with her. You will not be disappointed.

Highly recommended!

My husband and I visited Patagonia in late November, early December for about a week. Erin, our trip specialist, did a wonderful job in helping us organize this trip. She provided great recommendations, was very communicative and responsive, and had really good advice and insights which gave us a lot of comfort and peace of mind. She organized a wonderful itinerary, interspersed with all the kinds of activities we were most interested in doing. Overall, I highly recommend Erin and Kimkim!

I was so impressed with the attention to detail and how the company was able to put together a truly special trip from start to finish. The trip exceeded all expectations. I especially liked the lodging options. All were unique and special. The tours were very good as well. Love it all!

Wonderful experience. Detail itinerary, with good guide , car and driver. Knowledgable guide with deep understanding.

What I love about kimkim is that the people helping you plan are locals!

Hien was great to work with planning our trip. We knew we were traveling during the wet season; however, it was invaluable to have Hien to rearrange our schedule mid-trip due to historic flooding in Huey. Guides and transportation were all great - and despite missing out on Huey and Hoi An, we had a fantastic trip. Would definitely recommend for first time visitors to Vietnam!

The trip was composed of many different elements whice we enjoyed. We spent time in the Amazon, Lake Titicaca and numerous cities. With the exception of one, all of our transfers were on time and those that were on time were very courteous and professional. Liz and Lisbeth were extremely attentive and very quick to respond to my questions.

I had an excellent previous experience with Kim Kim travel on a trip to Japan in 2023, deserving of 5 stars. Therefore had no hesitation in choosing them again for this trip to Vietnam and Cambodia. However I was disappointed with the service provided by the travel agency/representative in Vietnam. There was poor communication and very delayed responses. I felt some of my earlier questions were being abruptly brushed off. At one point I had to contact Kim Kim head office to facilitate a response which I had waited for well over a week. After this interaction, the communication did significantly improve, and we had no further stressful issues.
The accommodation booked for us was of a lower standard than expected.
However I would give 5 stars to the local guides and drivers who were pretty amazing.
Our guide Ha in Hanoi and Ninh Binh was very knowledgeable and very quickly figured out our interests and revealed exactly the Vietnam we wanted to experience.
Our guide Mrs Vannary in Cambodia was efficient, kind, experienced, knowledgeable, and flexible, tailoring our experience to our interests.
Halong bay experience was very good, small ship experience was great, and guide was fun.
All drivers and transportation was excellent.

I had a great experience with this tour company. Everything ran smoothly from start to finish, and the whole process felt very well organized. I would happily book with them again.

My trip with Kim Kim was well organised and there was always help and support throughout. I would recommend the team.

The people at kimkim are knowledgeable and admirably skillful at curating personalized itineraries. We have used there services twice, with highly satisfying -- and stress-free -- results. We will use them again.

We use kimkim to plan a trip to the Azores, Portugal. We had so much fun! The process of planning was so simple. We opted to plan via online chats and notes in their portal, but there was also the option to set up a time for a phone call/video chat. While on the trip, we had consistent communication with the team. There were only two hiccups, which was incredible considering we had so many activities planned over our 10 day trip. One wasn’t the agency’s fault, and the other was a small miscommunication on timing. Our agent handled both of them very well and we were very pleased with the outcome. We found kimkim from a recommendation of a friend, and are definitely looking forward to planning our next trip through them!

This is my fourth trip with KimKim and my experience has been great. Every trip has been seemless. Will continue to use them as long as my experience continues to be the way it has been… which is fantastic!

From start to finish our trip was seamless. Starting with Melvin, our trip organizer to all the lodges, private guides,
pre-arranged flights and lastly meeting Irene in Tanzania. This was my third trip arranged by KimKim and it did not disappoint!
Thanking all! Will plan another trip soon.

The agent who was also our driver...Tiago. Portugal is a wonderful country to visit, but dangerous for weight gain!

Great budget friendly, easy to use travel agency site that made our trip to Morocco 10 times less intimidating! The hotels they booked outdid themselves and activities were so immersive and personal! Would totally reccommend to anyone looking to visit somewhere outside their comfort zone!

Planning a trip with KimKim was such a good decision. From our very first interaction, the process was incredibly personalized and geared to our interests and budget. Our planner Hoa was detailed and patient as she curated the perfect trip for us.

The trip itself was truly amazing, and several aspects stood out.
Pom—our local guide in Bangkok—was exceptional. He met us at the airport and accompanied us for much of our time in the city. His knowledge of Thailand’s culture and history added so much depth to every stop, and he somehow always knew the hidden spots we never would’ve found on our own.

The temple visits were unforgettable: stunning, peaceful, and a powerful way to immerse ourselves in Thai culture. The food tours in both Bangkok and Phuket were another highlight, giving us a chance to try local flavors we probably never would’ve discovered without guidance. Both guides ability to lead us to tiny eateries and help us order the best dishes made those tours truly special.

We also loved the floating market, the James Bond-style boat ride, and the train market—each one fun, colorful, and although some were very tourist oriented, uniquely Thai. And the Bangkok night market delivered all the energy, sights, and food we could’ve hoped for.

The only things we would change would be to allow ourselves a little more time. Even 1 extra day would have allowed us to have a less tiring pace, at least in Bangkok. We are also seasoned travelers so we felt that some parts could have been more on our own with just transportation provided. For a less experienced traveler, the personalized guides that are provided would probably be a godsend as they make sure every detail is taken care of so we didn't have to navigate language barriers or be worried about instructions, even at the airport.

Lastly, we want to give a big thank-you to Hoa for all the work she put into planning this trip. She helped us build an incredible itinerary, checked in with us daily, and was always ready to assist with anything we needed. Her attention and care made the trip the success it was, and we’re grateful for everything she did to make it unforgettable.

Overall, our experience was exceptional, and we would definitely use KimKim again.

We had a great experience using KimKim's team! Many options were made available once we described what type of trip we wanted. It was easy to make changes and replies were quick in country. We planned a 7 day trip with 3 cities. Marina was great!

>Quick response to our questions not only before bill paid but after as well.
>Key thing is you want an advisor who has " been there" vs someone reading the script on her screen about a certain location.
> Emily and Summer took time with our concerns and made appropriate changes.

We had a multiple city/area family vacation in Mexico planned and they were so helpful! From planning, communication, and any questions we had. I have already recommended them again and will use them in the future!