You can book your own hotel, your own train tickets, your own everything I guess but what happens if something goes wrong? We were set to fly to copenhagen and it flight got cancelled. I messaged kim... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
You can book your own hotel, your own train tickets, your own everything I guess but what happens if something goes wrong? We were set to fly to copenhagen and it flight got cancelled. I messaged kim... Ver mais
A empresa respondeu
KimKim uses local guides and their expertise to plan the perfect trip for you. They use the information you give them on what you want to see and how you want to travel to create excellent trips. It t... Ver mais
A empresa respondeu
We had a great experience in Italy. The hotels were well located, the itinerary was executed seemlessly. Transportation when needed was great. Support from our trip planner was excellent. We only... Ver mais
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Best decision was using KimKim and our travel specialist Cannon. Took most of the stress and intimiation out of planning!
Book unique trips, customized to your needs, with the help of reliable local travel specialists.
Boulder, Estados Unidos da América
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Respondeu a 91% das suas opiniões negativas
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Our KimKim representative, Karlita (Karla), was there every step of the way to ensure we had a fun and meaningful time.

Resposta da kimkim
Here is my honest and objective review:
1. Places Visited – 5/5 ⭐
Majid designed our itinerary based on our interests, and his recommendations were perfect. We absolutely loved Chefchaouen and Essaouira for their relaxing atmosphere, while Tangier, Fez, and Casablanca offered wonderful cultural and sightseeing experiences. Every city had its own charm, and the pace of the trip felt very comfortable.
2. Hotels – 4.5/5 ⭐
The hotel choices were superb overall. Of course, each property has its own strengths and weaknesses, but we were generally very happy with the quality, comfort, and service.
We did have a mishap at Palais Faraj in Fez, where we had a very uncomfortable experience at the Hammam. However, this issue was entirely related to the hotel’s poor oversight and management, and Majid had absolutely nothing to do with it. In fact, he was very understanding and supportive when we mentioned it.
3. Car and Driver – 5/5 ⭐
This was the highlight of the trip. The car was always clean, comfortable, and air-conditioned, making our long drives easy and pleasant. Our driver, Yousef, was excellent—friendly, helpful, honest, and an extremely safe driver. He was always prompt, professional, and responsible throughout the entire trip. Thank you Yousef for making our trip memorable.
4. Responsiveness and Communication – 5/5 ⭐
Majid was quick to respond to all our questions before and during the trip. His guidance in planning the itinerary was thoughtful and well-organized. He clearly pays attention to details and made sure everything went smoothly.
5. Price and Value – 5/5 ⭐
The trip offered very good value for the quality of service, accommodations, and experiences we received. Everything felt fair and transparent.
Overall Experience – 5/5 ⭐
We had an amazing time in Morocco. Majid once again exceeded our expectations and made our journey memorable and stress-free. In fact, we are already thinking of coming back next year — and we will definitely use Majid’s services again.
Thank you, Majid, for another unforgettable Moroccan adventure!

Resposta da kimkim
The team responded promptly to any questions or concerns. Once I had made my requirements and desires clear, they come up with wonderful suggestions

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Going through kimkim for this trip was the absolute best decision! It was such a relief to not have to worry about finding taxis/ transportation when arriving from island to island or buying tickets. I have traveled with a large group on a tour and alone and I think going through kimkim combines the pros of both without the cons. We had an itinerary and transportation without having to keep up with a huge group or have to keep an itinerary that had activities we didn’t want to do. It was all personalized! My only complaint was that I did ask if the time of year we were traveling was still warm enough for the beaches before hand and was told yes, but unfortunately it was too chilly/ rainy when we arrived! But obviously they can’t control the weather!

Resposta da kimkim
We have a true 5 star review for Kim Kim. Joao set up a perfect itinerary for our wants and needs. He was always prompt getting back to us with questions and changes before our departure and during our trip. The Trip Plans app was thorough and detailed so we knew exactly where to go with maps and meet up spots. The restaurant recommendations were great and the "places we may want to check out in our free time" helped and the maps to each place made it easy to navigate. Joao also gave us excellent recommendations based on his knowledge of Portugal and the historic sites. He was easy to talk with and gave us thorough info on the sites and the history behind them. He was pleasant, paced our outings with sensitivity to my bad knees and told some funny stories of his experiences growing up in Portugal. Joanna was our guide for our half day in Porto. She was extremely knowledgeable, taking us to must see sites and giving us in-depth info on the way. She even stopped when I needed a break for my knees (and gelato). Thank you again and we will definitely keep Kim Kim on our radar for our next European experience!!!

Resposta da kimkim
Our recent trip to Italy from Venice, Florence, and Rome to Positano went better than I ever could have imagined! My mother and I planned this trip with Eirini’s expert help. She provided invaluable experience and suggestions. I found her to be very thorough and quick to reply when I had questions. Every tour, accommodation and transfer met or exceeded our expectations! Even more important than the pre-trip planning, I found the responsiveness during our trip the best part. Each day, I was sent a message with the itinerary for the next day with links to each ticket we might need. When I had questions or concerns, my messages were answered immediately and expertly. I would not hesitate to use this service again and wholeheartedly recommend them!
There are a few outstanding people and tours I want to specifically mention. First, our tour guide in Venice was absolutely amazing! Sarah was so friendly and hospitable. We felt like family by the time we were finished! We came to love Venice thanks to her unique insight. She was top notch!
Next, our tour guide in Florence—Elena from Walks Italy—did an excellent job. Even better was our cooking class with Alberto! This was probably the highlight of the trip and most definitely one of our best meals. We so thoroughly enjoyed this experience and loved our interaction with him!
In Rome, we considered ourselves so fortunate to meet Linda from Liv Tours, the tour guide for the Vatican Museums, the Sistine Chapel and St. Peter’s Basilica. She was phenomenal and gave a tour with the perfect balance of humor, personality and information. I felt like the size of this group was perfect (only 6 of us).
In Pompeii, our tour guide was also incredible, although his name eludes me. We loved our time in Pompeii!
Last but not least, our suite in Positano was absolutely amazing! I was dubious about it since I had had my heart set on a really upscale hotel that I couldn’t afford. But the Imperati Suites exceeded every expectation I had. It was the cutest place I’ve ever stayed with the most amazing view, the most relaxing shower and a breakfast that blew us away. As if that were not enough, the host, Katia, made it even better. She was so attentive and helpful throughout our stay. I can not sing the praises of this place enough. And the little restaurant nearby (Mediterranio) was our favorite of the whole trip, so we went twice! I am so grateful that Eirini recommended this accommodation as a more budget friendly option. I can’t imagine we would have enjoyed anywhere else as much as we enjoyed our stay here!
As I said before, each transfer and train ride went flawlessly and we were so appreciative that we had all those logistics worked out ahead of time! Thank you so much for providing excellent service and clear communication throughout so we were free to enjoy every moment of this spectacular trip! We will treasure our time in Italy forever!

Resposta da kimkim
Our agent booked a trip to Tokyo, Kyoto and Hakone. We went on walking tours in Tokyo to the Yanaka, Asakusa and Omotesando areas. In Kyoto we had the same guide for two days who took us through Gion and Nara. All of the guides were very knowledgable and friendly. They were willing to answer any questions we asked them. Our experiences (sumo, cooking, tea ceremony, urushi, ninja) were very educational and a lot of fun.

Resposta da kimkim
Planning the trip with Amandine was seamless and exciting. But the support we got throughout the trip was also amazing. Thank you Amandine!
I would recommend this system for planning a trip any day.
I had an unfortunate accident and had to make some important changes and come home early. But Amandine was helpful, knowledgeable and able to make changes for us. The planning system is very efficient.

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Kate from KimKim was great to work with. She made really good recommendations, found great properties, transportation and guides. We will definitely work with her again and confidently recommend her to friends and family.

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Booked our honeymoon to Portugal using kimkim and it was honestly a dream vacation! From the excursions to the hotels to the private drivers, everything was truly amazing!

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With minimal input our 2-week trip to 5 locations in Argentina was organised near perfectly. The service from KimKim was timely, responsive, complete, all inclusive and very detailed.

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Clearly and expensive tour group, but we goy what we paid for. first class transportation. Wonderful tours with knowledgeable pleasant drivers and guides.
In a limited time with wedding commitments, the Kim Kim team made us feel like VIP's and gave us an outstanding experience.
Montserrat and Sagrada Familia were highlights that will stay with us forever.
During our stay there were protests throughout City. By having our Kim Kim arranged transport and guides we were kept safe and travel disruptions were kept to a minimum. When in a foreign country things happen, having skilled travel professionals make a great difference.

Resposta da kimkim
Excellent experience; kimkim gave us access to many cultural experiences, small and large hotels, delicious and varied culinary experiences, and support all along the way. Thank you so much!

Resposta da kimkim
We are very grateful for Giorgia and the KimKim team for planning our “Cathedral Tour.” Giorgia was very professional, knowledgeable and helpful before and during the trip. Every stop went smoothly. All three tour guides were excellent. Diego in A Coruna gave us a great feel for the region’s history and culture. He even ran to retrieve a phone I’d dropped at a park bench! Maria in Leon knew so many details about the Basilica of St. Mary. And Imma in Salamanca was delightful and filled us with welcome information about the new and old cathedrals and Spain’s oldest university. They were each friendly, knowledgeable and accommodating to our interests. With the exception of Pontevedra, we’d stay in every hotel again. Razior, El Moderne, HC Collection were all great. Our favorite was Hotel Rector in Salamanca, the 5-star boutique that had multiple extra nice touches (e.g., champagne on ice and a welcome note). Again, we are glad to have worked with Giorgia and the KimKim team and will do so again for a trip next year.

Resposta da kimkim
Our trip was very well organized, and our Kim Kim agent listened to every one of our many requests. The accommodations arranged for our group were wonderful. The response when we did reach out during our travel was immediate and our needs met without issue. Every outing was amazing and all the operators were professional and well informed. Thank you Siena and Leah for all your work to help make our trip truly memorable.

Resposta da kimkim
Excellent experience! The tour guides and drivers were friendly, knowledgeable and professional which made at ease and fun.

Resposta da kimkim
We visited all venues that I wanted. Guides and drivers were exactly on time, made our visit seem safe, always took us to the front of the lines. Guides were extremely knowledgeable and spoke fairly good English. Food was monotonous and upset our California guts.

Resposta da kimkim
The entire trip was amazing. We went with our grown children and one of their fiancé. All the safari's, hotels and attractions met our expectations. Our travel agent reached out to us throughout our trip via WhatsApp to check on us.

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