kimkim Opiniões 

1370
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

You can book your own hotel, your own train tickets, your own everything I guess but what happens if something goes wrong? We were set to fly to copenhagen and it flight got cancelled. I messaged kim... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

KimKim uses local guides and their expertise to plan the perfect trip for you. They use the information you give them on what you want to see and how you want to travel to create excellent trips. It t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great experience in Italy. The hotels were well located, the itinerary was executed seemlessly. Transportation when needed was great. Support from our trip planner was excellent. We only... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best decision was using KimKim and our travel specialist Cannon. Took most of the stress and intimiation out of planning!

Informações sobre a empresa

  1. Operador turístico
  2. Agência de viagens

Escrito pela empresa

Book unique trips, customized to your needs, with the help of reliable local travel specialists.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1370)

179 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is the first time using Kim Kim or…

This is the first time using Kim Kim or any trip planner. What an awesome experience. Everything was flawless. Arrangements were perfectly thought out, timed and executed without a glitch. Our tour guides and drivers were all friendly and knowledgeable. We all had the best time ever. Until next time.

5 de outubro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Stacy!

Thank you for choosing kimkim for your first trip with a planner—and for the fantastic review! We’re thrilled to hear everything felt flawless, with well-timed arrangements and friendly, knowledgeable guides and drivers. We’ll share your kind words with our local team. We’re so glad you had the best time ever and can’t wait to help with the next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Sadasivan Africa Trip

Ease of communication with travel agent. Recommendations made for hotels and safari lodges were great. Regular check up with us while on the trip.

4 de outubro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Sushma!

Thank you for sharing your experience! We’re thrilled to hear communication with your travel agent was smooth, the hotel and safari lodge recommendations were a great fit, and that our regular check-ins helped you feel supported throughout your trip. We’d love to help plan your next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Will not travel again to a new place…

Will not travel again to a new place without KimKim. Stellar experience for 3 lady independent travelers.

1 de outubro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Aria!

Thank you for the amazing review! We’re honored to be your go-to for new destinations and thrilled to hear it was a stellar experience for three independent travelers. Whenever you’re ready for the next adventure, we’ll be here to help make it smooth and memorable.

Best,
The kimkim Team

Classificada 4 em 5 estrelas

Special trip

Memorable trip. Well organized. Thank you all.

23 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Roxana!

Thank you for the kind words! We’re thrilled to hear your trip was memorable and well organized. We appreciate your thanks and would love to help you plan the next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Our trip specialist was wonderful!

Our trip specialist was super helpful, responsive, and understanding of all our requests/trip preferences; she made planning our honeymoon easily! The support team while we were traveling answered all our questions quickly and the whole team was very friendly and happy to help.

We had an incredible honeymoon and highly recommend!

27 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Allison!

Congratulations on your honeymoon, and thank you for the wonderful feedback! We’re thrilled to hear your trip specialist made planning easy and that our on-the-ground support team was quick, friendly, and helpful throughout your travels. We’re so glad you had an incredible honeymoon—thank you for the recommendation. We’d love to help with your next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Norway Tour 7 Nights

We were looking for a custom 7 days tour of Fjords in Norway. The traditional tour operators had standard trip plan which was not suitable. With the help of Microsoft search engine Copilot we got in touch with an online portal KIMKIM.COM.
The first response from a local Norway based tour operator Ms Krista was very pleasant. Presentation of places to visit, the daily trip plan was impressive. She was not rigid & willing to make changes where we felt the trip was hectic for a couple 70 years +
The written content about the places that we were to visit is quite detailed & contained lots of minute but very helpful information with pictures & route maps. Even the walking distance from hotel to boat/bus terminal is explained properly. All transport arrangements including purchase of train /bus or boat tickets in advance is very helpful as we did not waste time locally looking for buying.
Selection of hotels & the rooms was quite appropriate suiting our budgets. In Oslo our hotel was very near train station ,so the room had a city view but in Bergen, Alesund & Andalsnes view from our room was excellent & all were at higher floors.

We enjoyed the UNESCO HERITAGE Fjords of Geiranger besides journey to other fjords.
Best part of Kimkim.com is the involvement of small team of local Norway based licensed travel agents Krista & Jacob, both replied to our query promptly. It seems local small business enterprise helps in keeping overheads of KimKim team competitive.

It was a good idea to book dinner for 2 of us at Eggen restaurant in Andalsnes but it is very expensive.
We very much enjoyed our visit to Nobel Peace Centre & Vigeland Sculpture Park in Oslo.
Whenever possible, in future we will again consider KimKim for our arrangements.
We can easily recommend use of services of Kimkim.com

20 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Arvind!

Thank you so much for the detailed and thoughtful review! We’re delighted that Copilot led you to us and that Krista and Jacob could craft a flexible, custom 7-day fjord itinerary that matched your pace and preferences. It’s great to hear the daily plans, route maps, walking-distance notes, and pre-purchased tickets made everything smooth and stress-free!

We’re glad the hotel selections fit your budget and that you enjoyed those lovely views in Bergen, Ålesund, and Åndalsnes—plus the convenience in Oslo. Geiranger’s UNESCO fjord is truly special, and it’s wonderful that Oslo highlights like the Nobel Peace Center and Vigeland Park stood out.

We’re grateful for your recommendation and look forward to helping you plan another memorable trip whenever you’re ready!

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Fantastic Finland

Overall our trip was fantastic. What made it so easy was our agent Moonika. She was detailed, responsive, and most of all listened to what we wanted to achieve in our trip and then made it happen. The tours she organized for us were also great people and companies. The lodging and recommendations were perfect. All of her organizing made the trip successful, relaxing, and fun. We will be happy to work with her and the company again.

20 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Anne!

Thank you for the wonderful review! We’re thrilled to hear your trip was fantastic and that Moonika made everything easy by truly listening, tailoring the itinerary, and staying responsive throughout. It’s great to know the tours, lodging, and recommendations were spot-on and that her organization helped make the trip successful, relaxing, and fun. We’ll be sure to share your kind words with Moonika and our local partners, and we’d be delighted to help you plan the next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

The trip was well planned

The trip was well planned and the Riad’s were fabulous. Way better than big international hotels and the people therewere so lovely. Our driver , Soufiane, is an excellent driver and handled the horrible roads and long days admirably.
Zara our guide in Fez, was terrific, we really enjoyed our day with her.
Glamping in the Sahara was a standout part of the trip, but after a 9 hr drive from Fez, we were put onto the camels and sent off without any break or instructions from the camel handlers.
Marrakesh Medina is easy to navigate , even though it’s completely crazy, so would have preferred the guide to be with us for a tour of marrakesh , rather than the Medina. It was a short half day tour, and we had to plan a quick drive around marrakesh ourselves, on the way to the airport, otherwise we wouldn’t have seen any of it outside the Medina.

17 de setembro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Rosanne!

Thank you for sharing such a thoughtful review. We’re thrilled to hear you loved the riads, found the people wonderful, and had a great experience with Soufiane and Zara—we’ll be sure to pass along your kind words. We’re also glad the Sahara glamping was a standout.

We’re sorry about the camel handoff after the long drive from Fez and that you didn’t receive a break or clear instructions. That’s not the experience we aim for. Thank you as well for the feedback on Marrakech. It sounds like a city highlights tour would have been a better fit than a Medina-focused visit. We’ll make sure future travelers are offered clearer options and timing to cover the city beyond the souks, or to extend guide time as needed.

We appreciate your candid notes—they help us improve. We hope to help better assist you in the future!

Best,
The kimkim Team

Classificada 5 em 5 estrelas

I am glad that we took a private tour.

I am glad that we took a private tour.
Amjad was excellent. He took very good care of us. He made our trip to Jordan very memorable.

21 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hello!

Thank you for sharing your experience! We’re delighted to hear that choosing a private tour was the right fit and that Amjad took such great care of you, making your time in Jordan truly memorable. We’ll be sure to pass along your kind words to him and our local team. We’d love to help you plan your next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

I highly recommended

I highly recommended, Excellent service, caring guides, and smooth, memorable experience. Free stress.

28 de setembro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Josie!

Thank you so much for the high recommendation! We’re thrilled to hear you experienced excellent service, caring guides, and a smooth, memorable, stress-free trip. We’d love to help plan your next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 4 em 5 estrelas

Easy process and overall enjoyable trip

I found the process very easy and my travel agent extremely helpful. The itinerary worked just as planned and we followed it to a T. The major downside is that I did not get a breakdown of costs, which is disappointing in evaluating the costs versus benefit and making future travel plans.

24 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Victoria!

Thank you for sharing your feedback. We’re glad to hear the planning was easy, your specialist was extremely helpful, and the itinerary ran exactly as planned. We’re sorry for the frustration around the lack of a cost breakdown—your point is completely fair, and we know this is important for evaluating value and planning future trips.

Our goal is to be as transparent as possible. While some supplier contracts limit full itemization, we can typically provide a clear breakdown by major components (accommodations, activities, transport, guiding, service fees). If you’d like, please reach out in your trip message thread and we’ll share the available breakdown for your past trip and make sure to include this detail upfront next time.

Thank you again for the helpful feedback—it helps us improve.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Kimkim was quick to respond every time…

Kimkim was quick to respond every time we contacted them (before and during trip). I loved having 2 main people (Lea & Erica), but if they couldn’t reach back to me immediately…someone else did & they were just as great!
Kimkim made travel to 3 islands in Greece easy! Every transfer was there and having driver’s contact info was so reassuring. Itinerary was detailed beyond belief.
Can’t wait to use them again!

17 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Beth!

Thank you for the fantastic review! We’re so glad our team was quick to respond before and during your trip, and that having Lea and Erica—plus reliable backup—made everything smooth. It’s great to hear island-hopping across Greece was easy, transfers were seamless, and the drivers’ contact info gave you peace of mind. We’re thrilled the detailed itinerary hit the mark, and we’ll be sure to share your kind words with Lea and Erica.

We can’t wait to help you plan the next one!

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Was a seamless experience

Was a seamless experience - from the initial planning, the local host who kept up with us along the way, the accommodations, activities, meals, transfers and every little required detail. It was all perfect.

13 de setembro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Scott!

Thank you for the wonderful review! We’re thrilled to hear your trip felt seamless from the initial planning to the on-the-ground support, and that accommodations, activities, meals, transfers, and all the details came together perfectly. We’ll share your kind words with your local host and team. We’d love to help you plan your next adventure whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Travel in Germany

The hotels that Luice secured for us were great, they were very clean, the staff was helpful and the breakfasts were delicious. They were located in the center of the city which made for walking & sight seeing easy.
All the vouchers were helpful as to getting there & having a quick entrance. The additional suggestions offered by Luice for sites & resturants to use were very good.
We were very happy for everything KimKim arranged for us.

21 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi Nels!

Thank you for the wonderful review! We’re so happy to hear the hotels Luice selected were clean, centrally located, and had helpful staff and great breakfasts—perfect for easy walking and sightseeing. It’s great to know the vouchers made entrances smooth and that Luice’s suggestions for sites and restaurants added to your experience. We’ll be sure to share your kind words with her, and we’d love to help you plan your next trip whenever you’re ready.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

KimKim is the best way to book international travel

I have booked several trips through KimKim and now 2 with Andrea for Italy -- all wonderful. I find the experience simple but knowledgeable, with a real willingness to create and customize a trip that is perfect for us.

19 de setembro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Justine!

Thank you so much for your continued trust in kimkim! We’re delighted to hear that all of your trips—especially the two with Andrea in Italy—have been wonderful. It’s great to know the planning felt simple yet knowledgeable, and that the customization matched what you wanted. We’ll share your kind words with Andrea, and we look forward to helping you plan the next perfect trip.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Wonderful!

We have nothing but wonderful things to say about Burcu Kisakurek, Unison Travel, and the connection KimKim facilitated. Burcu was kind, attentive, and thorough from first contact to last, even though we didn't contact her to plan this trip until the last minute. She took great care of us, found us wonderful guides, made all adjustments necessary, and planned a fantastic trip, well beyond what we even knew to ask for. She stayed in close touch with us throughout our trip so that we knew we'd have help if we needed it (though we didn't because she'd done such a good job setting us up). Special shout-out to Cengiz Ozturk, who is a perfect and delightful guide of Istanbul and beyond.

18 de setembro de 2025
logótipo da kimkim

Resposta da kimkim

Hi lef!

Thank you for the wonderful review! We’re thrilled Burcu and the Unison Travel team delivered such a seamless last-minute trip—her attentive planning, thoughtful adjustments, and check-ins make all the difference. Delighted to hear Cengiz was a standout guide in Istanbul and beyond. We’ll share your kind words with them, and we’d love to help with your next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

Scotland and Ireland Magic

We arrived home safely.

Our review is as follows:

The communication and trip planning was excellent, our trip plan covered everything we wanted to do.

The Roadbook and having the app on our iPhone home screen was incredible. EVERYTHING we needed for our trip was accessible through the app, tickets, locations, ferry connections etc.

We were never left waiting, somebody was always there to meet us or to assist.

Hotel accommodations and locations met and exceeded our expectations. In particular the Leonardo Royal Hotel was an excellent welcome to our trip…it was a great start to our trip. The umbrella rental was a nice touch. The staff was excellent and friendly. I encourage you to use the Leonardo when possible. The other accommodations were also wonderful.

Our smaller coach day trip to St Andrews was beyond expectations, the time we had at the Old Course was magical. Declan our guide/driver was excellent.

Though the bus was larger than expected, which we don’t hold Kim Kim responsible, our Harry Potter Train day was rainy BUT fun as the driver and guide were very attentive and “knew their audience “ as they say and provided for adequate stops.

Memorable connections were made during our stay at Inverness, a delightful city and The Pizzaria restaurant run by real Italians was phenomenal, please encourage others to support this business.

Our private driver/guide day was magical as Graham our last minute substitute driver guide was extremely attentive and genuinely wanted us to have a day to remember…he did not fail. The scenery was stunning.

We encourage others to take the ferry to Belfast and also encourage others to upgrade to the lounge area.

The Political Tour in Belfast was sobering and very educational…we truly believe one needs this tour to truly understand Belfast.

The private driver to the Giants Causeway was also a delight as we made a couple of stops along the way…beautiful costal scenery.

For future customers interested in golf, our dinner at Holywood Golf Course was a dream come true. We were given a tour of Rory McIlroy’s trophy room and allowed to take photos with the trophies in hand…phenomenal. PLEASE TELL FUTURE CUSTOMERS ABOUT THIS RESTAURANT AND EXPERIENCE. The meal was wonderful.

The only glitch was with the Paddywagon folks putting us on a large 50 person bus for a long 10-11 hour day across Ireland to the Cliffs of Moher, stops seemed limited, and it just seemed to be a difficult ride in a large bus with all the switchbacks , somewhat of a nauseous ride. This is the only day I would do over AND Kim Kim adequately compensated us for this faux pas or whatever the problem was…thank you.

Connections to our departure flight were seamless.

Ann and I wish to thank you, Jane and Gabriella, for your communication, attention to detail, and follow through, to make this an unforgettable experience.

We highly recommend yourselves and Kim Kim in general to others for their future travel needs.

3 de setembro de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Rick!

Thank you for the wonderfully detailed review, Ann and team! We’re thrilled your trip covered everything you hoped for and that the Roadbook/app made travel seamless. Delighted the Leonardo Royal Hotel was a standout welcome, and that highlights like St Andrews with Declan, Inverness (and The Pizzaria!), your private day with Graham, the Belfast ferry and lounge upgrade, the Political Tour, and the Giants Causeway all exceeded expectations. We love the Holywood Golf Course tip and will share it with future golf-minded travelers. We’re sorry about the large-coach Cliffs of Moher day—thank you for your patience; we’ve noted this to prioritize small-group/private options and flag long, winding routes in advance. We’ll pass your kind words to Jane and Gabriella and your partner shout-outs to our local teams. Thank you for the recommendation—we’d be honored to help plan your next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

A great experience in Iceland

We truly enjoyed Iceland as a unique and exciting experience. The country’s natural beauty is a wonderful sight. We did learn that stock photos from a hotel is not necessarily the type of room that was booked for us. We would have preferred to spend more time in Reykjavik, than the amount of windshield time on a couple of the days. That said, Kimkim was very responsive to our texts and emails and is a very easy agency to work with. Thanks to Noga and Nick.

30 de agosto de 2025
logótipo da kimkim

Resposta da kimkim

Hi Darrell!

Thank you for sharing your experience—we’re so glad you loved Iceland’s natural beauty, and we’ll pass your kind words on to Noga and Nick. We’re sorry for any confusion around hotel photos versus the room type booked; we’ll review this with our partners to ensure room categories are clearly represented. We also appreciate your feedback on pacing and windshield time—on future trips we can build in more time in Reykjavik and shorten driving days to match your preferences. We’d love to help plan your next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

We had an amazing trip to Croatia in…

We had an amazing trip to Croatia in August thanks to KimKim and our travel guide Ivan and his wife Sarah. Everything was seamless. They planned things for us we never even thought of doing but were so glad we did. Ivan and Sarah kept up with us the whole trip and were available for every need we had. I would highly recommend KimKim to anyone and look forward to using the service again on my next adventure

27 de agosto de 2025
logótipo da kimkim

Resposta da kimkim

Hi Cindi!

Thank you for the wonderful review! We’re thrilled to hear your Croatia trip was seamless and that Ivan and Sarah’s thoughtful planning introduced you to experiences you hadn’t even considered. We’ll be sure to pass along your kind words to them, and we truly appreciate your recommendation. We look forward to helping you plan your next adventure.

Best,
The kimkim Team

Classificada 5 em 5 estrelas

The hosts were Professional…Italy birthday adventures

Italy birthday adventures !
The hosts were Professional knowledgeable kind manners with details!

31 de agosto de 2025
Opinião espontânea
logótipo da kimkim

Resposta da kimkim

Hi Lisa!

Happy birthday! We’re thrilled your Italy birthday adventure was a hit and that your hosts came through as professional, knowledgeable, and kind—with great attention to detail. We’ll share your compliments with the team and would love to help plan your next celebration.

Best,
The kimkim Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais