You can book your own hotel, your own train tickets, your own everything I guess but what happens if something goes wrong? We were set to fly to copenhagen and it flight got cancelled. I messaged kim... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
You can book your own hotel, your own train tickets, your own everything I guess but what happens if something goes wrong? We were set to fly to copenhagen and it flight got cancelled. I messaged kim... Ver mais
A empresa respondeu
KimKim uses local guides and their expertise to plan the perfect trip for you. They use the information you give them on what you want to see and how you want to travel to create excellent trips. It t... Ver mais
A empresa respondeu
We had a great experience in Italy. The hotels were well located, the itinerary was executed seemlessly. Transportation when needed was great. Support from our trip planner was excellent. We only... Ver mais
A empresa respondeu
Best decision was using KimKim and our travel specialist Cannon. Took most of the stress and intimiation out of planning!
Book unique trips, customized to your needs, with the help of reliable local travel specialists.
Boulder, Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is the first time using Kim Kim or any trip planner. What an awesome experience. Everything was flawless. Arrangements were perfectly thought out, timed and executed without a glitch. Our tour guides and drivers were all friendly and knowledgeable. We all had the best time ever. Until next time.

Resposta da kimkim
Ease of communication with travel agent. Recommendations made for hotels and safari lodges were great. Regular check up with us while on the trip.

Resposta da kimkim
Will not travel again to a new place without KimKim. Stellar experience for 3 lady independent travelers.

Resposta da kimkim
Our trip specialist was super helpful, responsive, and understanding of all our requests/trip preferences; she made planning our honeymoon easily! The support team while we were traveling answered all our questions quickly and the whole team was very friendly and happy to help.
We had an incredible honeymoon and highly recommend!

Resposta da kimkim
We were looking for a custom 7 days tour of Fjords in Norway. The traditional tour operators had standard trip plan which was not suitable. With the help of Microsoft search engine Copilot we got in touch with an online portal KIMKIM.COM.
The first response from a local Norway based tour operator Ms Krista was very pleasant. Presentation of places to visit, the daily trip plan was impressive. She was not rigid & willing to make changes where we felt the trip was hectic for a couple 70 years +
The written content about the places that we were to visit is quite detailed & contained lots of minute but very helpful information with pictures & route maps. Even the walking distance from hotel to boat/bus terminal is explained properly. All transport arrangements including purchase of train /bus or boat tickets in advance is very helpful as we did not waste time locally looking for buying.
Selection of hotels & the rooms was quite appropriate suiting our budgets. In Oslo our hotel was very near train station ,so the room had a city view but in Bergen, Alesund & Andalsnes view from our room was excellent & all were at higher floors.
We enjoyed the UNESCO HERITAGE Fjords of Geiranger besides journey to other fjords.
Best part of Kimkim.com is the involvement of small team of local Norway based licensed travel agents Krista & Jacob, both replied to our query promptly. It seems local small business enterprise helps in keeping overheads of KimKim team competitive.
It was a good idea to book dinner for 2 of us at Eggen restaurant in Andalsnes but it is very expensive.
We very much enjoyed our visit to Nobel Peace Centre & Vigeland Sculpture Park in Oslo.
Whenever possible, in future we will again consider KimKim for our arrangements.
We can easily recommend use of services of Kimkim.com

Resposta da kimkim
Overall our trip was fantastic. What made it so easy was our agent Moonika. She was detailed, responsive, and most of all listened to what we wanted to achieve in our trip and then made it happen. The tours she organized for us were also great people and companies. The lodging and recommendations were perfect. All of her organizing made the trip successful, relaxing, and fun. We will be happy to work with her and the company again.

Resposta da kimkim
The trip was well planned and the Riad’s were fabulous. Way better than big international hotels and the people therewere so lovely. Our driver , Soufiane, is an excellent driver and handled the horrible roads and long days admirably.
Zara our guide in Fez, was terrific, we really enjoyed our day with her.
Glamping in the Sahara was a standout part of the trip, but after a 9 hr drive from Fez, we were put onto the camels and sent off without any break or instructions from the camel handlers.
Marrakesh Medina is easy to navigate , even though it’s completely crazy, so would have preferred the guide to be with us for a tour of marrakesh , rather than the Medina. It was a short half day tour, and we had to plan a quick drive around marrakesh ourselves, on the way to the airport, otherwise we wouldn’t have seen any of it outside the Medina.

Resposta da kimkim
I am glad that we took a private tour.
Amjad was excellent. He took very good care of us. He made our trip to Jordan very memorable.

Resposta da kimkim
I highly recommended, Excellent service, caring guides, and smooth, memorable experience. Free stress.

Resposta da kimkim
I found the process very easy and my travel agent extremely helpful. The itinerary worked just as planned and we followed it to a T. The major downside is that I did not get a breakdown of costs, which is disappointing in evaluating the costs versus benefit and making future travel plans.

Resposta da kimkim
Kimkim was quick to respond every time we contacted them (before and during trip). I loved having 2 main people (Lea & Erica), but if they couldn’t reach back to me immediately…someone else did & they were just as great!
Kimkim made travel to 3 islands in Greece easy! Every transfer was there and having driver’s contact info was so reassuring. Itinerary was detailed beyond belief.
Can’t wait to use them again!

Resposta da kimkim
Was a seamless experience - from the initial planning, the local host who kept up with us along the way, the accommodations, activities, meals, transfers and every little required detail. It was all perfect.

Resposta da kimkim
The hotels that Luice secured for us were great, they were very clean, the staff was helpful and the breakfasts were delicious. They were located in the center of the city which made for walking & sight seeing easy.
All the vouchers were helpful as to getting there & having a quick entrance. The additional suggestions offered by Luice for sites & resturants to use were very good.
We were very happy for everything KimKim arranged for us.

Resposta da kimkim
I have booked several trips through KimKim and now 2 with Andrea for Italy -- all wonderful. I find the experience simple but knowledgeable, with a real willingness to create and customize a trip that is perfect for us.

Resposta da kimkim
We have nothing but wonderful things to say about Burcu Kisakurek, Unison Travel, and the connection KimKim facilitated. Burcu was kind, attentive, and thorough from first contact to last, even though we didn't contact her to plan this trip until the last minute. She took great care of us, found us wonderful guides, made all adjustments necessary, and planned a fantastic trip, well beyond what we even knew to ask for. She stayed in close touch with us throughout our trip so that we knew we'd have help if we needed it (though we didn't because she'd done such a good job setting us up). Special shout-out to Cengiz Ozturk, who is a perfect and delightful guide of Istanbul and beyond.

Resposta da kimkim
We arrived home safely.
Our review is as follows:
The communication and trip planning was excellent, our trip plan covered everything we wanted to do.
The Roadbook and having the app on our iPhone home screen was incredible. EVERYTHING we needed for our trip was accessible through the app, tickets, locations, ferry connections etc.
We were never left waiting, somebody was always there to meet us or to assist.
Hotel accommodations and locations met and exceeded our expectations. In particular the Leonardo Royal Hotel was an excellent welcome to our trip…it was a great start to our trip. The umbrella rental was a nice touch. The staff was excellent and friendly. I encourage you to use the Leonardo when possible. The other accommodations were also wonderful.
Our smaller coach day trip to St Andrews was beyond expectations, the time we had at the Old Course was magical. Declan our guide/driver was excellent.
Though the bus was larger than expected, which we don’t hold Kim Kim responsible, our Harry Potter Train day was rainy BUT fun as the driver and guide were very attentive and “knew their audience “ as they say and provided for adequate stops.
Memorable connections were made during our stay at Inverness, a delightful city and The Pizzaria restaurant run by real Italians was phenomenal, please encourage others to support this business.
Our private driver/guide day was magical as Graham our last minute substitute driver guide was extremely attentive and genuinely wanted us to have a day to remember…he did not fail. The scenery was stunning.
We encourage others to take the ferry to Belfast and also encourage others to upgrade to the lounge area.
The Political Tour in Belfast was sobering and very educational…we truly believe one needs this tour to truly understand Belfast.
The private driver to the Giants Causeway was also a delight as we made a couple of stops along the way…beautiful costal scenery.
For future customers interested in golf, our dinner at Holywood Golf Course was a dream come true. We were given a tour of Rory McIlroy’s trophy room and allowed to take photos with the trophies in hand…phenomenal. PLEASE TELL FUTURE CUSTOMERS ABOUT THIS RESTAURANT AND EXPERIENCE. The meal was wonderful.
The only glitch was with the Paddywagon folks putting us on a large 50 person bus for a long 10-11 hour day across Ireland to the Cliffs of Moher, stops seemed limited, and it just seemed to be a difficult ride in a large bus with all the switchbacks , somewhat of a nauseous ride. This is the only day I would do over AND Kim Kim adequately compensated us for this faux pas or whatever the problem was…thank you.
Connections to our departure flight were seamless.
Ann and I wish to thank you, Jane and Gabriella, for your communication, attention to detail, and follow through, to make this an unforgettable experience.
We highly recommend yourselves and Kim Kim in general to others for their future travel needs.

Resposta da kimkim
We truly enjoyed Iceland as a unique and exciting experience. The country’s natural beauty is a wonderful sight. We did learn that stock photos from a hotel is not necessarily the type of room that was booked for us. We would have preferred to spend more time in Reykjavik, than the amount of windshield time on a couple of the days. That said, Kimkim was very responsive to our texts and emails and is a very easy agency to work with. Thanks to Noga and Nick.

Resposta da kimkim
We had an amazing trip to Croatia in August thanks to KimKim and our travel guide Ivan and his wife Sarah. Everything was seamless. They planned things for us we never even thought of doing but were so glad we did. Ivan and Sarah kept up with us the whole trip and were available for every need we had. I would highly recommend KimKim to anyone and look forward to using the service again on my next adventure

Resposta da kimkim
Italy birthday adventures !
The hosts were Professional knowledgeable kind manners with details!

Resposta da kimkim
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.