I purchased the personalized animal and name board for my daughter and she absolutely loved it!! It came pretty quickly and it’s so well made with nice bright colors (that you can choose yourself) and... Ver mais
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Leia as opiniões dos outros
We ordered a Christmas gift for our niece at the beginning of December. We immediately got shipping tracking information but for several weeks it just said "label created" and "USPS awaiting package."... Ver mais
Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longe... Ver mais
Order was placed August 5th and it took basically a month to arrive which was not timely for what I needed it for. Out of all fairness though, when I emailed my concerns your response was quick and... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Informações de contacto
Estados Unidos da América
- kindlytoys.com
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Customer service was amazing
Customer service was amazing, quick response from a real person! The Christmas ornaments exceeded my expectations! I absolutely love them!
Very misleading advertisements and ship times
Do not order from this company unless you have a few weeks to wait for your item to be delivered even though they advertise next day shipping, they do not ship next day but instead do a pre shipping label. Customer service is horrible and just keeps asking you to be patient ? How can you be patient when you order for Christmas and they then tell you it will be here on the 27 th ? Last I knew Christmas was on the 25th not the 27th. I made sure to only order because it is on their website “ next day shipping” then after when I looked on the progress and emailed them I was told that it takes 3-5 BUSINESS DAYS to make and then another 5-7 BUSINESS days to receive! Where was all that info when they were advertising to get orders for Christmas?
Been dealing with Vanessa in customer service and she could care less that it won’t be here till after Christmas even when I explained to her that her website was very misleading and she should let the customers know that if you order anything here, it will NOT be shipped the next day and you will have atleast a two week time period for your orders. That would have been nice to know ahead of time and I would have NEVER ordered from them. I guess they don’t care about the customer and will continue to just get orders and your money. Look elsewhere because this company is very misleading and it’s not about the time it takes but more the way they mislead you and then could care less if you get the order in time or not. Very disappointed and will NEVER order here again!!
I ordered 2 items a piggy bank and a…
I ordered 2 items a piggy bank and a baby first ornament. Neither have arrived and says label was created Dec 10th and has not changed in the tracking I have emailed twice with no response I have called with no answer and texted and got no reply. Is this company even real?
J.U.N.K. !!!!!!
Well... If they had the option for pictures to be uploaded, you'd see why spending the $$ here is a WASTE. The paint is peeling off the letters just from the CHEAP tape used to hold the letters in place. I ordered and paid for a name puzzle with animals and sounds. What i got was a wooden name plate in primary colors with paint chips missing, NO ANIMALS. NO SOUNDS. NOT AT ALL HAPPY.
Super for Distant Grandparents!
Easy to order and coordinate with a registry, great products, perfect delivery!
My grandson loved it!
Havent received a respinse yet
I have ordered many ornaments and been happy. This time around tgere was a mistake where i was given the "our 1st christmas" house instead of "merry christmas". I have emailed and called but havent heard a response yet on how we can fix it.
The gift was as advertised and niece…
The gift was as advertised and niece love the Kalo wooden learning set
Grandson will grow into this toy
Grandson will grow into this toy. Still a little bit young for him.
I ordered an ornament for my grandson…
I ordered an ornament for my grandson and what I received is not what I ordered. I left a message for someone to return my call to fix the problem and never received a call back. Very disappointed.
Amazing quality!
I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!
Exactly what I wa ted...great price
Product is really nice!
It has been a month and although…
It has been a month and although customer service is good - my packages keep coming back undeliverable which makes zero sense. I’ve never had problems receiving deliveries. For this to take this long with multiple attempts to get my order is insanity.
Great toys!
My granddaughter loves it and it is…
My granddaughter loves it and it is teaching motor skills. Excellent learning tool for her
Was disappointed in the packaging…
Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either
Horrible customer service
Horrible customer service! Ordered a Christmas ornament and several days after placing the order, receive an email stating the order had been cancelled at my request which was absolutely not the case. When I contacted customer support they stated they cancelled the order due to the item being out of stock — no suggestion for a similar item, no apologies for lying in their email they sent me, no ownership of their miscommunication and although they stated they were refunding my money — no sign of the refund either. Do yourselves a favor and look for another vendor. Doesn’t look like much original stuff on their site anyway, do yourself a favor and look for another vendor before you consider using this one!
Well made product.
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