KITBOX Opiniões 

1193
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Perfect site for functional training gear Kitbox has plenty of stuff for all functional training needs and their shipping is fast. I have never had to return anything so I can't comment on that.... Ver mais

Classificada 5 em 5 estrelas

Recent yeti purchase, ordered the new sea view range! Super fast delivery & well packaged. Will order from them again 🙌

Classificada 5 em 5 estrelas

I’ve been using kitbox for years, best website around to get CrossFit/ functional fitness gear. Everything’s always arrives quickly too

Classificada 5 em 5 estrelas

The test of a business is what happens when something goes wrong as even the best systems have issues at times, and nobody is perfect. A couple of minor issues occurred with my order (item out of stoc... Ver mais

Informações sobre a empresa

  1. Serviço de fitness e nutrição

Informação fornecida por diversas fontes externas

KITBOX is a leading provider of functional fitness clothing, footwear, supplements and accessories. We have strayed off the beaten path from the traditional fitness world, providing our athletes with kit to make them ready for the unknown and unknowable. We seek to bring you the best performance training products available, sourcing globally and harnessing expertise from alternative sports and movements.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1193)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great deals!

I found this company when I was just Googling a product I needed. I got a great deal and it came quick too! I will use again!

2 de julho de 2021
Classificada 5 em 5 estrelas

CUSTOMER SERVICE EXCELLENCE

Had an issue with the delivery which meant my package had disappeared. DPD claimed negligence and I was terrified my expensive birthday present from my partner had gone missing with no trace.

I emailed Kitbox customer service and a guy named Jamie called me from his mobile and he was FANTASTIC.
Not only did he reassure me of the parcel etc but he had managed to locate and apologised profusely for a mistake that wasn’t even there own. He walked me through where the parcel had been and gave me assurances of the warranty etc and the process of it was damaged.
Not only have I now got my parcel (which luckily is in good condition given it fell out of a delivery van) but I will 100% be using Kitbox again due to how fantastically helpful Jamie was. I cannot stress how much customer service makes a difference, and I will now recommend Kitbox to anyone due to my experience with Jamie alone.

21 de junho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Stance socks

My go to company to get my stance sock supplies. Great prices and reliable quick service

22 de abril de 2021
Classificada 5 em 5 estrelas

Never heard of or used this place…

Never heard of or used this place before. I found a 5.11 bag for £35 less than everywhere else. I ordered it. It was despatched within an hour and delivered the next day by DPD. Item seems to be genuine and nothing wrong with it. Its a good quality bag although I wouldn't have paid the full price for it but was worth what I paid. The item was marked as out of stock after purchasing so I'm guessing I'd got the last one.

21 de abril de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

First time ordering and average at best…

First time ordering and average at best sadly although great price. Slow dispatch and updates and Royal Mail tracked ( apparently to 16ft lol) managed to post my order to a random house several street away with the same number.

17 de abril de 2021
logótipo da KITBOX

Resposta da KITBOX

Hi David

Sorry for your frustration, however I can see that your order was dispatched the same day it was placed.

It is unfortunate that Royal Mail had issues with delivery, our customer service team did their best to help locate the parcel. We do monitor the service levels of our couriers to provide the best level of service but sometimes mistakes do happen.

Apologies again and I hope you get good use out of your knee sleeve

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