The mail delivery service was efficient, and I greatly appreciated the excellent protection provided by the packaging. This Leki Traveller FX.one Carbon Nording Walk Poles was a gift for my husband,... Ver mais
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Leia as opiniões dos outros
Exceptional customer service. I wanted a camping mat and was given excellent advice based on my needs. The mat is perfect and without the advice I received, I would not have known what to buy. The ma... Ver mais
Bought the floating glasses retainer to keep my glasses safe when at sea. The retainer is fluorescent so easily visible, fits on the glasses well and as described it floats, comfy to wear too. Easy pa... Ver mais
The Company supplies genuine, good quality products. Ordering is easy and delivery is prompt. I also found the paperwork included with the order, gave a sense of a Company keen to please.
Informações sobre a empresa
Escrito pela empresa
We are an online family business Based in Oldham with a warehouse situated in Wigan in the United Kingdom, we stock some of the best outdoor equipment known, delivering all around the World!
Informações de contacto
Kitwizard Ltd, Ryecroft Farm, WN4 0NR, WIGAN, Reino Unido
- +447886774891
- kittwizard@gmail.com
- kitwizard.com
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered on the 5th
Ordered on the 5th, it's now the 14th. No confirmation email of shipping, tracking show order placed only. I still receive parcels from Royal Mail everyday so there's no issue of postal service on my side. Somehow it got few emails, I tried emails and online form every other days, no reply at all. Might contact the bank to get my money back if no reply or parcel in coming days.
Update: I went to eBay to contact them, but don’t recommend doing it cause eBay may ban your account. 2 items I’ve ordered were out of stock, a bit annoying but they were planned as gifts so I took the replacements. Quality of items are good. However, I’ve got two emails telling me to update my reviews which is a bit annoying again. I also own a small business, luckily I never had any losing contacts and orders etc. Hope they can improve in the future cause they should realised they’ve got issues in their system not wait until multiple customers complaining and trying to find out what’s going on for over a week.
If I could give zero I would.
If I could give zero I would.. no sign of my gear, no replies to my emails.. just taken my money and disappeared.. avoid at all cost..
Update...
After contacting the main supplier, they offered to try contacting kitwizard for me, and it worked, had a call from customer service who explained they had a technical issue and lost all messages and info and were unaware of this..(these things can happen).. so after a conversation they sent my order and it arrived next day so can't fault them for that hence a lost star, and they didn't have the colour I wanted in stock which I would have likes but the replacement is just as good. May order from them again in future if I need something else, just to see how they get on, they deserve a second chance..
Good stuff!,if anything maybe tapped…
Good stuff!,if anything maybe tapped more easily to unravel even with (electrical tape) as I had to cautiously hack/tear my way through as they are quite fragile but very pleased with the product KW.😁
I love my adventure hat and it came…
I love my adventure hat and it came super fast. Thanks!
Tritium things are brilliant will be…
Tritium things are brilliant will be getting more .
As for tracking the No provided sent me to German postal service which sent me to dhl whom told me my package was delivered,sent from poland to Israel!?
Great service and value
Great products at a great price
1st time bought from the store, and the experience was awesome.
Easy transaction, great price and the most important, they shipped the products very fast, no hassle.
Will surely buy again from them.
Two Thumbs up.
First time purchaser and I’m extremely satisfied
This is my first purchase from Kitwizard and I was very satisfied with both the product and the ease of ordering and delivery.
Excellent service and support-thanks
Snugpak Elite 3 Sleeping Bag
Snugpak Elite 3 Sleeping Bag
Best price I've seen (£75) inc. delivery. Kitwizard have a great range of brands and excellent prices. Have used before this purchase and would certainly recommend.
Great site
Great site, easy to navigate and find what I was looking for. Fast postage. Many thanks
Quick efficient service.
Very poor
Knowingly mis-sold me items repeatedly,
Knowingly mis advertised items or failed to update items on website

Resposta da Kitwizard
Smart service perfect
Great product
Great product, extra fast delivery. Any fluorescent lume cannot compare to tritium gas tubes. My geiger-counter didn't show any increase in radiation while holding the niteglowring close to it. So I'm considering it perfectly safe to carry it all day long in my pocket.
Best price and best service
Great service & communication
Great service. Fast delivery. Quality products. Great communication and customer support.
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