I have been using Koalifi for a while now. Yes they can be a little expensive if you pay them out the entire length of time, but, they served a purpose when I needed tires. I still use them today. Pay... Ver mais
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Leia as opiniões dos outros
Of course yes it's very easy to get a loan from this company but I have to forewarn you when you actually pay it off they still take payments which completely is illegal!! Paid off the loan on Thursda... Ver mais
A empresa respondeu
Koalafi is easy to navigate. Had no problems going through the steps for the loan. They are transparent and very clear with their service and costumer service is excellent. If you have a question They... Ver mais
I took my traverse to the dealership to have some repairs done under my warranty. I was quoted 15 THOUSAND dollars and half of that was for a rebuilt transmission. I took my vehicle to another repair... Ver mais
Informações sobre a empresa
Escrito pela empresa
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Informações de contacto
Estados Unidos da América
- 844.937.8275
- koalafi.com
4,1
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service!
9 de março de 2026
It was so easy and only took minutes…
It was so easy and only took minutes for approval fantastic option for people to purchase items they need
8 de março de 2026
You approved the loan timely
8 de março de 2026
Great service nice experience talking w…
Great service nice experience talking w asociate
28 de fevereiro de 2026
Excellent service and received my…
Excellent service and received my merchandise on time and was well packaged and easy process to get completed and approved
7 de março de 2026
Quick and easy process to setup and…
Quick and easy process to setup and also to payoff
28 de fevereiro de 2026
Customer service was available quickly…
Customer service was available quickly with any answers and could talk to a live person the application process was quick and easy
7 de março de 2026
Me gustariaque cuando no se acaba ra el credito lo agragaran para el proximo
Me gustari que cuando no se acabara
7 de março de 2026
False advertising
They claim the account and the monthly activity would be reported to TransUnion credit reporting agency. However they have taken multiple payments from me and the account doesn't show up anywhere on TransUnion credit reporting agency. Their claims are flat out false.
28 de fevereiro de 2026
Resposta da Koalafi
A representative from our team will be reaching out to review the specific reporting schedule for your account and explain when and how your account activity is expected to appear with TransUnion. Accounts are reported to the credit bureaus on a normal monthly reporting cycle. If you’re able to review your account’s start date alongside the current date, this may also help clarify where your account falls within the reporting cycle. We appreciate your patience and look forward to helping resolve any confusion.
Great customer service
27 de fevereiro de 2026
Payment are high,be customer service…
Payment are high,be customer service is very professional.
26 de fevereiro de 2026
Resposta da Koalafi
Thank you for taking the time to share your feedback. We’re happy to hear that you found our customer service team to be professional—we truly appreciate that recognition. If the current payment amounts or timing are becoming difficult or no longer work for your situation, we may be able to review your account and discuss possible options, including adjusting your payment schedule. Our goal is to help make your payments as manageable as possible. Please feel free to contact our Customer Advocacy Team at 844-821-6424 or email customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am – 9pm EST and Saturday from 8am – 8pm EST, and we would be happy to review your account with you. Thank you!
Understanding my Needs
They were very helpful and understanding to my needs... And that was important to me....
27 de fevereiro de 2026
The salesman was nice and very helpful …
The salesman was nice and very helpful and and found me the best cerdit lender
26 de fevereiro de 2026
The whole process was so simple and…
The whole process was so simple and easy. It didnt take long at all.
26 de fevereiro de 2026
I can’t get a call back and my issue…
I can’t get a call back and my issue resolved it’s been 3 weeks and I keep getting told I’m going to get a call back or call back in 3-5 days.
5 de março de 2026
Resposta da Koalafi
Thank you for bringing this to our attention. We sincerely apologize for the delay and understand how frustrating it can be to wait for a response regarding your concern. A representative from our team will be reaching out to you, as additional documentation may be needed so we can properly review and address the issue. Our goal is to ensure we fully understand the situation and work toward a resolution as quickly as possible. If you would like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424, available Monday through Friday from 8am – 9pm and Saturday from 8am – 8pm EST. We appreciate your patience and the opportunity to assist you.
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