Koalafi Opiniões 1004

TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been using Koalifi for a while now. Yes they can be a little expensive if you pay them out the entire length of time, but, they served a purpose when I needed tires. I still use them today. Pay... Ver mais

Classificada 1 em 5 estrelas

Of course yes it's very easy to get a loan from this company but I have to forewarn you when you actually pay it off they still take payments which completely is illegal!! Paid off the loan on Thursda... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Koalafi is easy to navigate. Had no problems going through the steps for the loan. They are transparent and very clear with their service and costumer service is excellent. If you have a question They... Ver mais

Classificada 5 em 5 estrelas

I took my traverse to the dealership to have some repairs done under my warranty. I was quoted 15 THOUSAND dollars and half of that was for a rebuilt transmission. I took my vehicle to another repair... Ver mais

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Service has not been rendered as…

Service has not been rendered as promised. The engine was not functioning due to water damage. To this date, a new engine has not been replaced and Koalafi has received two payments.
Not satisfied with the service!

9 de abril de 2026
Classificada 1 em 5 estrelas

Be weary when financing with this company

We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company seems to try to mess with people’s money and credit. Koalafi is not a very honorable company. I would appreciate if an agent that knows how to their job correctly can correct this issue.

29 de abril de 2026
Opinião espontânea
logótipo da Koalafi

Resposta da Koalafi

We have reached out to the customer and have discussed their complaint directly. If they have any additional questions or concerns, they can reach out directly to our Customer Advocacy Team at 844-821-6424 Monday through Friday from 8:00 am to 9:00 pm EST or Saturday from 8:00 am to 8:00 pm EST.

Classificada 1 em 5 estrelas

Tasa muy alta no lo recomiendo

11 de outubro de 2025
logótipo da Koalafi

Resposta da Koalafi

Our team will be reaching out to gather more details about the early stages of your application process to ensure you received all the necessary information and to help set you up for success with your account. If you’d prefer to connect with us directly, you can also contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com, Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST.

Classificada 1 em 5 estrelas

Lack of integrity 90 day practices be aware

This could be an option if in need however the lack of integrity practices when it comes to the 90 days same as cash thing is crazy. A person that has lots of things on their plate will definitely forget and they will not even send a reminder when its coming up, but will remind you of a missed payment. All so they can charge you well over a 100% interest. You will buy that product three times in pay when you miss that 90 day mark. So, be aware of this they are not on your side they bank on you missing that 90 day period which I feel is not a fair practice. They say they offered me the early bird deal now which was more than the whole purchase amount 90 days ago. Im thinking like I can just buy a new one and send there's back if I had that kind of money, the nerve.

24 de abril de 2026
Opinião espontânea
logótipo da Koalafi

Resposta da Koalafi

We’re sorry to hear you’ve been disappointed with your experience at Koalafi. At this time, we’re unable to locate your account in our system, so we’re not able to review the specifics of your situation. We would like the opportunity to look into your concerns further. At your earliest convenience, please contact our Customer Advocacy Team at 844-821-6424 or by email at customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am–9pm EST and Saturday from 8am–8pm EST. Thank you.

Classificada 3 em 5 estrelas

I liked the ease of applying

I liked the ease of applying. The terms are a bit steep. I had my back against the wall and had no choice but to accept them.

11 de abril de 2026
logótipo da Koalafi

Resposta da Koalafi

Thank you for your feedback. We’re glad to hear that you found the application process easy.
We want to clarify that we offer different options within your contract. Our team would be happy to review these details with you, explain your options, and help you close your lease with the term that best fits your needs. Please contact our Customer Advocacy Team at 844 821 6424 or by email at customeradvocate@westcreekfin.com. We’re available Monday through Friday 8AM to 9PM EST and Saturday 8AM to 8PM EST, and we’d be glad to assist you.

Classificada 1 em 5 estrelas

I decided to use Koalafi because I was…

I decided to use Koalafi because I was told that the payments would help build my credit by being reported to the credit bureaus. My goal was to repair my credit, so reporting was very important to me.

After signing up, I later learned that Koalafi does not automatically report to the credit bureaus. Apparently, you have to request that they report it, which was never clearly explained upfront. For customers who are specifically trying to improve their credit, this is a big issue.

Another concern is the very high interest rates and fees associated with the lease-to-own structure. If you're not careful, the total cost of the item can become much higher than expected.

If you're looking for financing only to purchase something, Koalafi might work. But if your main goal is credit building, you should ask very clear questions first about credit bureau reporting and total cost before signing anything.

Overall, the lack of automatic credit reporting and the high interest rates make this a disappointing experience for someone trying to rebuild credit.

9 de abril de 2026
logótipo da Koalafi

Resposta da Koalafi

We’d like to clarify that Koalafi reports to the credit bureaus on a monthly basis, and there is currently no option to opt out of this reporting. It appears there may be some confusion regarding the details of your new lease. Our team will be reaching out to provide accurate information, clarify how credit reporting works, and explain how your lease terms and total cost may vary depending on the stage of your agreement. We want to ensure you feel fully informed and confident moving forward. If you would like to connect with us directly, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais