I have been using Koalifi for a while now. Yes they can be a little expensive if you pay them out the entire length of time, but, they served a purpose when I needed tires. I still use them today. Pay... Ver mais
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Leia as opiniões dos outros
Of course yes it's very easy to get a loan from this company but I have to forewarn you when you actually pay it off they still take payments which completely is illegal!! Paid off the loan on Thursda... Ver mais
A empresa respondeu
Koalafi is easy to navigate. Had no problems going through the steps for the loan. They are transparent and very clear with their service and costumer service is excellent. If you have a question They... Ver mais
I took my traverse to the dealership to have some repairs done under my warranty. I was quoted 15 THOUSAND dollars and half of that was for a rebuilt transmission. I took my vehicle to another repair... Ver mais
Informações sobre a empresa
Escrito pela empresa
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Informações de contacto
Estados Unidos da América
- 844.937.8275
- koalafi.com
4,1
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Koalafi
Thank you for bringing your concern to our attention. To provide some context, regularly scheduled payments are not automatically canceled when additional payments are made on the account. If you would like to stop or adjust scheduled payments, this does need to be requested. That said, we want to review the specific details of your concern to ensure everything was handled correctly. A member of our team will be reaching out to go over your account and assist further. If you’d like immediate assistance, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST.
Scam company
It’s a scam email, I have not leased anything from Koalafi. Sent email to them, no response no phone number for support.
9 de abril de 2026
Resposta da Koalafi
Thank you for bringing this to our attention. We take concerns like this very seriously and will be reaching out to gather additional details. At this time, we will need supporting documentation to review your claim. A representative will contact you directly to request the necessary information and guide you through the process. If you would like to connect with us sooner, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Resposta da Koalafi
Thank you for sharing your feedback. We’re here to help and would be happy to go over the full details of your lease, answer any questions, and ensure you have a clear understanding of how everything works. If the early purchase option doesn’t meet your needs, there are additional lease options available that may be a better fit. Please feel free to reach out to our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday through Friday from 8am to 9pm EST and Saturday from 8am to 8pm EST and is happy to assist.
Found out application was easy to fill…
Found out application was easy to fill out quick response and payments affordable.
4 de abril de 2026
Muy satisfecha con sus servicios y lo…
Muy satisfecha con sus servicios y lo fácil para aplicar . Y pagos muy accesibles.
6 de abril de 2026
Do Not Do Business With This Company
I have been on the phone, email and chat trying to cancel my loan within 2 hours of signing it. I wanted to cancel it because I would have ended up paying $7200 for a $2400 car repair bill. The company I went through went out of business the very next day after picking up my car.
Koalifi insists that the cancellation of the loan needs to come from the company that is no longer in business.
I have sent Koalifi my receipt that I paid for my car repairs using my credit card. So I have paid twice for the repairs.
This claim was escalated twice with the same answer: it must be cancelled through the repair shop that no longer exists. I will be filing a complaint with the Nevada Attorney General, the local TV investigative news and the Consumer Finance Bureau for fraud with this company.
I’m sure with a single key stroke they could cancel the loan but instead they are ripping off a senior that is on a fixed income.
DO NOT DO BUSINESS WITH THIS COMPANY! THEY ARE PREDITORY LENDERS.
13 de março de 2026
Opinião espontânea
Resposta da Koalafi
We did receive your previous review, and we want to assure you that your concerns are currently being fully reviewed. Our team is actively looking into the details of your lease and the circumstances surrounding the merchant, and we will be following up with you shortly with next steps and a resolution. We truly appreciate your patience while we complete a thorough review of this matter. If you have any additional information to share or would like to speak with someone directly, please feel free to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. They are available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. Thank you for bringing this to our attention.
Koalafi is a big JOKE!
Koala do is a big JOKE!! I get told at Texas Tires there is a 6month same as cash and if I decide to pay early there will be a fee of $99. Never said 120 days and now I’m unable to pay off. Now the payoff is the same amount all over again after all the money I’ve paid is like gone. Do Not trust these people. Last time I will ever do business with them.
15 de abril de 2026
Opinião espontânea
Resposta da Koalafi
We’re sorry to hear about your experience. We’d really like the opportunity to take a closer look at your account and help clarify your lease terms, including the promotional period and the term you are currently in. A member of our team will be reaching out to you directly to review your concerns in detail and provide further clarification. If you’d prefer to connect sooner, you can also contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com.
i ordered a HP printer with my order…
i ordered a HP printer with my order and never received it
5 de abril de 2026
Resposta da Koalafi
We’d like to take a closer look at this for you. Our team will be reaching out shortly to gather additional documentation and details to support your claim so we can conduct a full review and work toward a resolution. If you’d prefer to connect with us sooner or have any information you’d like to share, please don’t hesitate to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST. We appreciate you bringing this to our attention and look forward to assisting you further.
Convenient payments
4 de abril de 2026
Reasonable prices
I like that they had veyr reasonable prices and had the 90 day same as cash option available but they wasn't able to explain exactly how to go about making extra payments if you wanted to pay it off early.
4 de abril de 2026
Easy application
Fast and easy application to compleate. Was able to fix a mechanical issue with my van.
3 de abril de 2026
Good customer service and quick…
Good customer service and quick response for the deal
11 de abril de 2026
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