KOVERED Opiniões 

221
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

The bag is great, but the magnets on the straps are really weak, which means the carrying handle (which is the main reason I bought your bag) is obsolete as the minute I pick up the bag with the handl... Ver mais

Classificada 5 em 5 estrelas

Outstanding service and top quality gear. Already owning two bags from Kovered I had registered interest in the forthcoming Dane bag after seeing it advertised. I duly received an email on the day i... Ver mais

Classificada 5 em 5 estrelas

Great looking and well designed bag. Nice thick canvas material. It's waxed but haven't tested in the rain yet to see if it's waterproof... Bag is very spacious though and extends quite a long way ful... Ver mais

Classificada 5 em 5 estrelas

Very good so far, bag delivered in expected timelines.Well thought through design perfect for every day commute with a MacBook/accessories. Was hard to tell from the pictures whether my particular b... Ver mais

Informações sobre a empresa

Escrito pela empresa

We’re a small collective of designers, environmentalists and out of the box thinkers. Combining natural materials, heritage ethics and timeless design to craft ethcial accessories, hand finished in Bath, England. Taking inspiration from travel, adventu...


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(221)

45 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect

Arrived today and perfect for what I want. Well made and the lining looks the goods.
Shipped pretty quick to Australia. Had things from Sydney to here take longer lately.

Looks like I won’t be buying another bag for a while 👍

27 de março de 2024
Classificada 5 em 5 estrelas

High Quality Bags and Excellent Customer Service

I had never heard of Kovered before prior to purchasing an item from them, but my experience with my first purchase from them really left a good impression, and I'm keen to continue to shop from Kovered in the future.

Recently, I was able to get my hands on Kovered's Arrow Backpack despite it going out of stock, which is a testament to Kovered's customer service. I contacted Kovered's customer support via email a few weeks after it went out of stock, and they (Abbi and Wendy) were able to source an Arrow Backpack despite the backpack being no longer available to purchase, shipping it from the UK all the way to Australia within a week. I'm quite glad I could get the chance to get one of these bags under these unique conditions.

The backpack is incredibly well made and well designed, and the material feels super durable even as a 100% recycled bag. The roll-top closure helps with the expandability and compression of the bag to change capacities and sizes at will, while also allowing greater water resistance. The left side water bottle pocket is long and expandable in width, which helps with holding thicker and longer water bottles, and the right side has a carry handle, which is a unique feature I don't see on many backpacks. The front box pocket is also 3D, meaning items can still be easily accessed even if the main compartment is full, and the main compartment is extremely spacious despite the modest description of a 24L capacity. The hardware buckles are made of metal as opposed to a more common choice like plastic, which is a really nice touch. Aesthetically, the backpack has a very stylish appearance and simultaneously stands out while also being minimalistic, and it definitely has a very urban look suitable for work or school EDC, though that's not to say it can't be used for the outdoors. I'm really pleased with how the bag looks and works, and I am satisfied with the product as a whole.

Overall, Kovered makes high-quality and well-designed products, with helpful and friendly customer service. I would recommend.

3 de abril de 2024
Classificada 3 em 5 estrelas

Great Quality a few annoying details

The overall quality of the bag is great. High quality materials which gives a nice looking bag. The bag is a bit small at the bottom and barely fits a 17'' laptop cover. The leather strips are not long enough if you completely fill the bag. Also, I didn't find any photos of the inside of the bag, but it is covered with a nice clear coating with 2 inside pockets.
Overall satisfied with the bag but I was missing information before buying.

25 de março de 2024
logótipo da KOVERED

Resposta da KOVERED

Hi Rémi,

Thank you for taking time to share your feedback with us. We're delighted to hear how pleased you are with the quality and look of your bag!

We're sorry to hear that you found the bag a bit small for your laptop cover, and that there were not enough photos on the website.

We will take this into consideration for future product development and will also try to add more photos to the website.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Abbi

Classificada 5 em 5 estrelas

Great backpack - Great customer service

Both my husband and I bought new backpacks for travelling and are so pleased with them. They are stylish, robust and comfortable to wear. Unfortunately, my husband lost the buckle from the strap on his, and on contacting Kovered they were so quick to respond and a replacement buckle was received within the week. You should always judge a company on their customer service, and Kovered's were so helpful that I would have no hesitation in recommending them.

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great bag

Very nice bag. It has a lot of pockets to keep everything tidy. It is quite strong a robust. Big enough for a weekend. It is waterproof and very nice

1 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

2 years on. Very happy

I have been the owner of koverd bags for some years now. I brought my first one 2 years ago. This was the Medway. The bag has been very durable over that time as my daily commute bag. The zip on your did fall, however the response from customer support could not have been quicker in getting it replaced. I now also have 2 holdalls that are my go to travel bags.

15 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the Witham backpack in Tan

I ordered the Witham backpack in Tan. Wasn't sure about the colour when it arrived. Spoke to customer service and there was no quibbling. They were happy for me to exchange it for another colour. Now the proud owner of the black one and I love it. Wish all online companies were as easy to deal with.

5 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect Everyday Bag

Recently bought myself a Dee backpack and am already loving it. As a student and someone living in a city it is both perfect for carrying my laptop and books but also very practical for everyday usage. Highly recommend for anyone looking for a new everyday backpack.

26 de fevereiro de 2024
Opinião espontânea

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