Placed order then nothing for weeks. No response from company. Having to claim money back on credit card. Looks like the company is run by a kid.
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Leia as opiniões dos outros
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Ver mais
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Ver mais
A empresa respondeu
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Ver mais
Informações sobre a empresa
Escrito pela empresa
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Informações de contacto
Unit 2, WN6 7NR, Wigan, Reino Unido
- help@krakenbracelets.com
- krakenbracelets.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick service,a great product very…
Very quick service,a great product very happy.
Not impressed
Not impressed with the branding & fit of this item. Was expecting a branding patch & name on the shackle as in pictures but there is nothing. Also the description says it is supplied with a second shackle but there was nothing. I ordered based on my wrist circumference as instructed but the bracelet is way too big. It is almost like it is a cheap market copy!
Great service
Great service. I did leave 1star prior as item not received. However this was rectified. Good products too.
Thanks
Excellent service and quality product
Excellent service, great to deal with and a quality product
Wrong size sent
Wrong size sent, requested large received a small. How do I exchange?

Resposta da Kraken Bracelets
The screw has come loose after having…
The screw has come loose after having been tightened with a pair of pliers (due to the same thing happening with the original screw). At £6 per screw, feeling a bit screwed.
Great product but sizing is a bit…
Great product but sizing is a bit confusing ordered a medium but it was extra large for me and my friend's.
Excellent customer service
I contacted this company about an exchange after ordering the wrong size (my fault, not theirs!). They responded quickly, were very accommodating, and even despatched a replacement before receiving the original back. Delivery was fast on both occasions. Excellent customer service. Would definitely buy from them again.
Excellent customer service
Excellent customer service, quick response and no charge
Arrived as described and on time
Arrived as described and on time. Seems quality
I ordered a bracelet in mid Febuary
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a replacement which arrived in a few days.
Brilliant response. I would recommend and use again.
Problem sorted , first rate
I lost my bracelet as the clasp must have come undone.
Replaced and gave me a second one as well.
Comms not straight away [nor are mine} but they will reply, give them chance
Five star company.
I gave it five stars even though my first bracelet didn't arrive. This was rectified quickly. Company couldn't have done more.
Good product
Good product - good sizing and good delivery .
Need to get more stock - been trying to order another bracelet for a couple of weeks and out of stock .
Still hasn't arrived after two weeks
Still hasn't arrived after two weeks. Not sure if I have been scammed or not.
Terrible company
Terrible company, avoid.
Would love to review item, but hasn't arrived.
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