Ledsone Opiniões 

282
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

As per. Usual standard of ceramic bulb holders perfect. Easy to order with no fuss with quick delivery. Great service from shop to door.

Classificada 1 em 5 estrelas

Order never arrived! Evri claimed to deliver it but the photo they sent of the delivery was to a neighbour who received an Evri delivery from another company (a flat black bag clearly not a lampshad... Ver mais

Classificada 3 em 5 estrelas

We ordered 2 of the same product - a plug-in pendant light with shade. The colour of the pendant shade was much lighter than the website photography suggested. One of the shades had slight scratch mar... Ver mais

Classificada 5 em 5 estrelas

Great service, smooth purchase process, fast delivery and quality product. Used to finalise my home made lamp. Hemp rope just right thickness & the vintage bulb really completes the clean finish. High... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação
  2. também em
  3. Grossista de iluminação

Escrito pela empresa

Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(282)

97 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

Good quality items, significantly cheaper than elsewhere. Arrived very quickly with Royal Mail and are as described. I had no problems, so I can't comment on customer service etc. but from this experience, I'm happy to buy from Ledsone again.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, lovely look and great value for money. Purchased ceiling rose just what I wanted. Thank you!

15 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

described badly

The parcel arrived promptly but inside, the light fittings I ordered which were described as ceramic turned out to have ceramic inner bits (invisible once in use) with a plastic surround. The more accurate description was embedded in the more detailed description so I should have been more careful but I think the headline should not describe them as ceramic. I have no use for these.

16 de maio de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

Thank you for your feedback. We understand your concern and appreciate you bringing this to our attention. The listing includes images showing both the ceramic inner holder and the outer casing separately, and the materials are also described within the product details.

We do, however, understand how the product title may have led to different expectations, and we have shared your feedback with our team to ensure the information is presented more clearly in future.

If you require a fully ceramic lamp holder, or if there is anything else we can assist you with regarding this purchase, please do not hesitate to contact us. We are always happy to help.

Kind regards,
LEDSone Team

Classificada 5 em 5 estrelas

Excellent products and service

Excellent products and service. Stewart in After Sales is brilliant.
I've reordered more lamps. As an electrician it is really good to find such a good supplier.
Well done Stewart at LEDSONE.
NCC ELECTRICS.

11 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service next to none

Customer service next to none. Very efficient, very response. Sent out replacements for lights damaged and arranged a prompt refund. Love the new lights thank you.
Recommended geniue caring company. Thanks Stephen who responded.

24 de abril de 2026
Classificada 2 em 5 estrelas

Products okay

Products okay, bulbs were heavily scratched and poor communication.

27 de abril de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

We’re very sorry to hear about your experience and apologies for the inconvenience caused.
We have checked our records but were unable to find any messages or contact from you regarding this issue. All items go through quality checks before dispatch to ensure they meet our standards.
If you could please contact us directly and share images of the issue, it would help us investigate and resolve this for you as quickly as possible.
We’re always happy to assist.

Classificada 5 em 5 estrelas

Customer service went above and beyond…

Customer service went above and beyond normal levels of support. The only reason LEDsone don't have a 5 star rating on TrustPilot is some barmpot left a 1 star review because the courier failed. Well, leave the courier a bad review then, not the supplier of the product 🤦‍♂️

23 de abril de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

Thanks a lot for taking the time to leave such a thoughtful review it genuinely means a lot to us.

We’re really glad to hear you had a positive experience with our customer service. We always try to go the extra mile where we can, so it’s great to know that came through on your end.

Also appreciate you highlighting the courier situation too we do our best to get everything out smoothly, but once it leaves us, it can sometimes get a bit messy in transit. Still, we always step in where possible to support.

Thanks again for backing us 👍

Classificada 5 em 5 estrelas

We can't praise too highly

These lights have surpassed our expectations. They are substantial and well made. The company were prompt in dispatching our order they have very good communication, letting us know how and where our order was. Our lights were packed particularly well. We would be happy to recommend them and they will be our first call for future purchases.

22 de abril de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

Thank you so much for taking the time to share this wonderful feedback.

We’re genuinely pleased to hear the lights exceeded your expectations and that you were happy with the build quality, packaging, and communication throughout your order journey. That’s exactly the standard we aim to deliver every time.

Your recommendation means a lot to the team — it’s the kind of trust that keeps us pushing forward and improving what we do. We truly appreciate your support and look forward to being your first choice again in the future.

Classificada 5 em 5 estrelas

Really lovely pendant lights

Really lovely pendant lights.
Great customer service and when I reordered bigger shades they were dispatched within an hour and delivered the next day!
Definitely recommend. Looking forward to putting up the lights when kitchen finished.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️

15 de abril de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

Thank you so much for taking the time to leave such a thoughtful review.

We’re really glad to hear you’re happy with the pendant lights and that the reorder went smoothly and arrived quickly. That’s exactly the experience we aim to deliver.

Also, thank you for your patience regarding the bulb issue the part refund for the original order has now been processed from our side.

We truly appreciate your recommendation and kind words. Wishing you all the best with the kitchen installation it sounds like it’s going to look fantastic once everything is up and running.

Classificada 5 em 5 estrelas

Great lights that are different than…

Great lights that are different than the normal, reasonably priced and excellent service. Highly recommended.

7 de abril de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

We are delighted by your positive review, thank you for sharing.

Classificada 5 em 5 estrelas

Very bright

2nd order. All very bright with new batteries. Recommend.

1 de março de 2026
Opinião espontânea
logótipo da Ledsone

Resposta da Ledsone

Thank you for your kind feedback. We truly appreciate your support.

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery, decent website

25 de março de 2026
logótipo da Ledsone

Resposta da Ledsone

We appreciate your support and are glad you’re happy with your purchase.

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