As per. Usual standard of ceramic bulb holders perfect. Easy to order with no fuss with quick delivery. Great service from shop to door.
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Leia as opiniões dos outros
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We ordered 2 of the same product - a plug-in pendant light with shade. The colour of the pendant shade was much lighter than the website photography suggested. One of the shades had slight scratch mar... Ver mais
Great service, smooth purchase process, fast delivery and quality product. Used to finalise my home made lamp. Hemp rope just right thickness & the vintage bulb really completes the clean finish. High... Ver mais
Informações sobre a empresa
Escrito pela empresa
Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.
Informações de contacto
Ledsone LTD,Unit 18, Lythal Lane Industrial Estate,Lythal Lane, Coventry., CV6 6FL, Coventry, Reino Unido
- 02477220687
- admin@ledsone.co.uk
- ledsone.co.uk
4,0
Bom
282 opiniões
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Respondeu a 80% das suas opiniões negativas
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ParcelForce let down
Order processing quick and communication good. Goods not received. Let down by ParcelForce.
1 de abril de 2026
Opinião espontânea
Resposta da Ledsone
Hi David,
Thank you for your feedback.
We’re really pleased to hear that you were happy with our order processing and communication. However, we’re sorry to hear that your delivery has not arrived as expected.
Unfortunately, this appears to be an issue with the courier service (ParcelForce), which is outside of our direct control. That said, we take full responsibility for ensuring you receive your order and we’re here to help resolve this for you.
Please contact us directly with your order details so we can investigate this with ParcelForce and arrange a suitable solution as quickly as possible.
Apologies again for the inconvenience caused, and we appreciate your patience.
Kind regards,
Customer Service Team
Excellent products and great customer…
Excellent products and great customer service.
25 de março de 2026
Resposta da Ledsone
Thank you for choosing us and for your valuable feedback.
Excellent quality
Excellent quality, good price and fast delivery
1 de abril de 2026
Opinião espontânea
Resposta da Ledsone
Your feedback is greatly appreciated, thank you for taking the time.
Fast delivery and exactly as described
1 de abril de 2026
Opinião espontânea
Resposta da Ledsone
We’re pleased to know you had a great experience. Thank you.
Classy lamp
Excellent delivery time
Beautiful pendant lamp for my hallway
Looks a lot more expensive than what I paid
Thank you
1 de abril de 2026
Opinião espontânea
Resposta da Ledsone
Thank you for your support, we look forward to serving you again.
Very competitive pricing
Very competitive pricing and easy to find the item I was after. It was despatched and delivered very quickly. Thank you. 😁
18 de março de 2026
Opinião espontânea
Resposta da Ledsone
We truly value your feedback and your trust in our service.
Fantastic company
Fantastic company,
Have a grate range of light produce , quality and well made. Very fast processing the order but also Fantastic customer service, I have felt like a valued customer and the response its rapid.
Thank you very much Ledsone I will definitely be back for more .
30 de março de 2026
Opinião espontânea
Resposta da Ledsone
Thanks for your review, we’re glad everything met your expectations.
I before give this company 1 star as I…
I before give this company 1 star as I did not receive my goods , It wasn’t fare to be honest because it wasn’t their fault and out of their control as it was the postage company that failed. Since then I have ordered a few more items and they have been very good to order from.
Their prices are very good and the products are of good quality. So I can review my scoring to 5 star .
28 de março de 2026
Opinião espontânea
Resposta da Ledsone
Thank you for your kind words, it’s great to know we met your expectations.
Shocking service Missing Parts
Shocking service Missing the 2nd light purchased on the light shades were sent the wires forming the light were missing thats 3 cables making up the 3 spider light.
Purchased 2 spider lights a significant amount of parts were missing
Emailed to request them but no response. Appalling service and the company are not interested.
I would not purchase again and will be returning the incomplete light and having to purchase elsewhere.
Save time and effort and purchase from another supplier
24 de março de 2026
Opinião espontânea
Resposta da Ledsone
Dear Amy,
Thank you for your feedback. We’re very sorry to hear that parts were missing from your order and that you’ve had difficulty reaching us. This is certainly not the experience we want for our customers.
Please rest assured we take this seriously and want to resolve it for you. Could you contact us directly with your order details so we can send the missing parts as quickly as possible or arrange a suitable solution?
We appreciate your patience and the chance to make this right.
Kind regards,
Customer Service Team
Terrible customer service.
Terrible customer service.
I ordered lights and bulbs back in December 25 which arrived promptly, unfortunately two of the bulbs were smashed due to poor packaging / handling.
I contacted Ledsone who have said all the right things, apologies, we will replace them etc. Despite various emails back and forth I am still waiting for the replacement bulbs, they have provided one tracking number which photographic evidence proved had been delivered to a warehouse somewhere rather than my home where the original order was delivered to.
Unless you want unnecessary stress in your life I would avoid purchasing from this company.
22 de março de 2026
Opinião espontânea
Resposta da Ledsone
Dear Stuart Redford,
Thank you for taking the time to share your experience. We sincerely apologies for the frustration and inconvenience caused, this is not the level of service we aim to provide.
We completely understand your concerns regarding the damaged bulbs and the delay in resolving the replacement. You are absolutely right to expect a smooth and reliable process, especially after reporting an issue promptly.
Regarding the tracking details provided, we acknowledge that this has caused confusion and concern, and we take full responsibility for this miscommunication. This is not acceptable, and we are currently reviewing this internally to ensure it does not happen again.
We would like to resolve this matter for you without any further delay. Please contact us directly with your order details, and we will priorities either a replacement or a full resolution immediately.
Once again, please accept our sincere apologies. We truly value your feedback, as it helps us improve both our service and processes.
Kind regards,
Customer Support Team
LEDSone
Following my previous feedback
Following my previous feedback, I would like to raise a further complaint regarding my order.
I have still not received the missing bulb. Today, 17 March 2026, I was informed that the item is now out of stock, which is why it was never sent. I was also told that it cannot be dispatched anymore.
I find this unacceptable, especially as I was not informed earlier and had to follow up myself.
Additionally, I was asked to choose a different item and delete my feedback, with the implication that otherwise no replacement would be provided. This is not an appropriate or fair resolution.
17 de março de 2026
Opinião espontânea
Resposta da Ledsone
Dear Lotfee,
Thank you for your follow-up, and we sincerely apologies for the situation you’ve experienced.
We fully understand your frustration the delay, lack of clear communication, and the out-of-stock update at such a late stage are not acceptable. You should have been informed proactively, and we take full responsibility for this failure.
We are also very concerned to hear about your experience regarding being asked to change your feedback in exchange for a resolution. This is not our policy or standard of service, and we sincerely apologies if this was communicated in any way. We are addressing this internally as a priority.
Please be assured that your resolution will not be dependent on any feedback changes. That is your right as a customer, and we fully respect it.
Please contact us directly with your preference, and we will action this without any further delay.
Once again, we sincerely apologies for the inconvenience and the experience you’ve had. We appreciate your patience and the opportunity to put this right.
Kind regards,
Customer Support Team
LEDSone
Ordered light fittings in December but…
Ordered light fittings in December but electrician has put them up in March, unfortunately upon opening one was broke. I emailed on Saturday 14th March not expecting a reply till the Monday, but they did reply and a new one has been dispatched on 16th. Amazing service.
16 de março de 2026
Opinião espontânea
Resposta da Ledsone
We’re so pleased to hear your positive feedback, thank you.
I can't speak to the quality of their…
I can't speak to the quality of their products, because I NEVER GOT MINE. I gave them the correct full address for my P.O. Box in my order and I got a notice six days in for insufficient address. Apparently they just put my town and zip code on it? Brilliant. It even landed at my post office, but was returned because they had no idea where to put it. Now it's been nine days and they won't even email me back. Amateur hour in San Jose. Ugh. I'd recommend shopping anywhere else.
13 de março de 2026
Opinião espontânea
Resposta da Ledsone
Dear Customer,
We sincerely apologies for the delivery issues and lack of timely communication. You provided the correct address, and this mistake is entirely on our side. Please contact us directly so we can arrange immediate reshipment or an alternative solution without further delay.
Kind regards,
Customer Support Team
LEDSone
Resposta da Ledsone
Your support means a lot to us, thank you for sharing your experience.
Excellent.
Excellent website. Excellent advice. Excellent spec info. Fast delivery. Excellent condition.
22 de fevereiro de 2026
Resposta da Ledsone
We’re happy you had a great experience, thanks for letting us know.
The lamps are absolutely brilliant
The lamps are absolutely brilliant, I can not believe how good they are for the price. I would recommend without hesitation. Delivery was quick and well packed.
22 de fevereiro de 2026
Great quality, a good price and delivery
Easy to fit,switches have a nice action.
22 de fevereiro de 2026
Everything worked as it should do
Everything worked as it should do, goods arrived on time and were as expected.
22 de fevereiro de 2026
Good value products and great customer…
Good value products and great customer service when I had to return and exchange items
22 de fevereiro de 2026
Great product
Recently purchased an industrial style table lamp. Very happy with the product, good quality at a great price. Item was delivered within a couple of days. Would definitely buy from this company again.
22 de fevereiro de 2026
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