Ledsone Opiniões 

Recently purchased an industrial style table lamp. Very happy with the product, good quality at a great price. Item was delivered within a couple of days. Would definitely buy from this company again.

They scammed me for postage! They gave me the runaround about having delivered my order, but I never received it, and proved it to them. They “confirmed” my address more than once and kept sending me notices that my replacement order had been shipped. I got a notice from Evri that they were expecting my order. Meantime I got an insufficient postage notice from Royal Mail. Thinking it was something else, I paid it! LED Sone has charged me more for postage than the item was worth! I have every email and will be reporting them to Trading Standards. Btw it has taken 6 weeks!

Wrong item sent. Fair enough — mistakes happen. But then the adventure began.

First, I had to prove they’d sent the wrong item… by sending photos. Apparently, my word alone wasn’t convincing enough, so I played detective and submitted the photographic evidence.

Next, I was kindly offered a discount… to buy the item I never wanted or needed in the first place. Strangely, I declined the generous opportunity to spend more money on something I didn’t want.

Then I was asked if I wanted a refund.
Err… yes. Yes, I do.

After that, I had to confirm again, package the item up, and take it to a parcel shop before a refund could even be considered.

Just to recap: the mistake was on their end, yet I ended up doing the admin, the investigation, the packing, and the delivery.

At this point I’m just wondering when my wage packet arrives for doing their job. 😄

Delighted with the quality,and prompt delivery.

Great crow lamp. Well made.

Order didn’t arrive. So I contacted Ledsone . They asked that I wait two more days to allow the first order to be delivered. Still nothing so I contacted the sales team to confirm the package hadn’t arrived. They then confirmed they would send a replacement . Although my address was on the original order they then wasted more time by asking me to confirm the delivery address.

CUstomer service contniues to ignore you and the item has been proven to be unfot for purpose Avoid this company

Ordered 2 light blue dome ceiling shades on a Saturday evening, they were dispatched on the Sunday and delivered Monday morning - amazing service and great shades as well as a good price, what’s not to like, would definitely recommend.

I have been informed regarding the order and delivery was on the time of the shipment.

Very quick delivery and good product. Did the job !

1 star is too high a ranking
I bought a screwin bulb holder , copper effect in July. Ihave only jsut fitted it and on screwing the first bulb in the threaded reciver stuck to the bulb and came out breaking a £45 , 200mm edsion style bulb
the quality of this item is awful and i dreed to think of the possible fire risk. NO CE certification was evident and im appauled by this copany and their awful quality products .

Edit in response to their reply-
I emailed twice before leaving the review and twice since you sell unfut fir purpose electrical fittings and provide ignorant and unprofessional custoner service. All emails you ignore. The reciver is so poorly made it fell apart screwing a bulb in , a light bulb made of glass that cannot other be fitted with aggression or the bulb would break so poor quality items and liars in customer service what a company!

I purchased what transpired to be a potentially lethal light fitting from Ledsone. As an electrical engineer for over 40 years I confidently installed it, noting the polarity tags (L,N,E) on the non-coloured wires. Switching on it didn't work, thank god I switched back off before before inspecting, as the cable core marked 'live' was in fact the 'earth' and duly grounded down to the metal of the light fitting, making it live!
I swiftly wrote to Ledsone to alert them, (maybe naively) thinking they would recall this product, but in fact they never even responded.
So as a duty of care, I am publicly highlighting this issue and advise extreme caution to anyone contemplating a purchase from these people.

The product arrived within several working days. It arrived well packaged with all the parts included. It seems well made and just as the photo shows.

Good communication and speedy service. 1 item was faulty but was replaced quickly. Can't ask for more.

Really lovely products at really low prices! Was impressed and would definitely use again! Thank you

Excellent customer service , prompt deliveries and always just what I expected.
Good quality , good prices and a happy customer !!

I ordered 4 m of two wire gold twist. It took over a week to get to me. I purchased this on eBay. When the packaged arrived. It had tracked 48 sticker on the bag so I cannot understand why it took over a week to get to me. Sending back by return on eBay the absolute twaddle that I was given that if I do not follow these instructions I will not receive a refund if it's not in the original packaging etc etc. and then I have to pay for the postage back. They wanted me to post it to their address which I've refused to do because I was waiting 3 days for a QR code. I only received that this morning. There's something not right with the way that they are delivering stuff and the returns that you have to go through. I would suggest sending photographs of the original packaging, returning anything with a QR code and not directly back to the company. Thus, this gives them the opportunity to say that they never received the package and not give you your refund back. I would be very careful with purchasing anything from this company online

Item ordered was damaged in transit. Contacted Ledstone and after a couple of emails a new item was dispatched.
Very professional and superb after sales care will definitely use again.

Very good
Very fast delivery