Just what I needed. Simple, waterproof, well constructed and good value for money. Yet to be installed, but no reason to doubt that they'll do the job. Well packaged, delivered in good time and at a f... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We ordered 2 of the same product - a plug-in pendant light with shade. The colour of the pendant shade was much lighter than the website photography suggested. One of the shades had slight scratch mar... Ver mais
Great service, smooth purchase process, fast delivery and quality product. Used to finalise my home made lamp. Hemp rope just right thickness & the vintage bulb really completes the clean finish. High... Ver mais
Order never arrived! Evri claimed to deliver it but the photo they sent of the delivery was to a neighbour who received an Evri delivery from another company (a flat black bag clearly not a lampshad... Ver mais
Informações sobre a empresa
Escrito pela empresa
Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.
Informações de contacto
Ledsone LTD,Unit 18, Lythal Lane Industrial Estate,Lythal Lane, Coventry., CV6 6FL, Coventry, Reino Unido
- 02477220687
- admin@ledsone.co.uk
- ledsone.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Incredible Product Range
Helpful and friendly staff. Product range is absolutely incredible. We weren't 100% sure which colour flex or light bulbs to choose so we visited the warehouse. There is no shop but a member of the team was very happy to select a variety of options for us so we could make our choice.
The product was perfect for my client
The product was perfect for my client. And the nextday delivery too was on point. Thanks
good value for money product with good…
good value for money product with good choice of finishes
the whole matter was dealt with easily
Very hard to give a rating when I…
Very hard to give a rating when I haven't received my purchase. Have contacted admin and it appears problems with courier .
Waiting now expectantly
Update;
Have now received parcel and as the explanation was couriers fault.
They dealt with the problem as a good company should do

Resposta da Ledsone
Delivered quickly and exactly what I…
Delivered quickly and exactly what I ordered
Absolutely dire customer service
I rang the company to check the dimensions of some spring clips for lampshades that were advertised on Amazon. Having tried to find them on their website after numerous searches I was unsuccessful. The first time I called the phone was hung up on me. When I got through the second time all I got was a woman insisting I send an email and they could look into it for me. Apparently they have over 5000 products and couldn't possibly search it for me. It didn't matter what I said to explain the item she kept repeating send an email. OK I thought you clearly do not need my custom, simple! I will be buying elsewhere.

Resposta da Ledsone
Really can’t thank the people at…
Really can’t thank the people at Ledstone enough for shipping out a time-critical and urgent delivery within an hour of ordering on a Sunday!! Fantastic customer service, and the item arrived within 24 hours 😊. Thank you so much for taking the trouble to make this happen!!
5* products and customer service
Bought a beautiful light fitting, packaged very well and unfortuantly 3 of the bulbs didn't work, I don't believe this was any fault to the company, builbs are very delicate even when packaged very well, withing 24 hours 3 replacements were sent and tracking number was provided 5* company and customer service!!!
Prompt delivery, excellent support
The lights arrived promptly and were packaged very well. Unfortunately we only noticed when they were installed 6 weeks later that one crystal was chipped and a bulb wasn't working. I contacted customer service, they sent a replacement crystal which arrived within 48 hrs and the bulb (which was out of stock at the time) a few days later. Very impressed with all. Customer service is excellent!
Great communication
Great communication, prompt reply times, good and well priced items, all arrived in good time. Also, an issue (our end) was dealt with efficiently and promptly.
quick delivery and please with the…
quick delivery and please with the quality
Très bon produit et rapidité de la…
Très bon produit et rapidité de la livraison
Actual item did not resemble the…
Actual item did not resemble the picture on their website. I purchased a light fitting that was shown as metal with a knurled shade retaining nut but what arrived was a cheap plastic facsimile. I couldn't be bothered to send it back as I needed to get it fitted. It does the job but is not what it was supposed to be so I'm unlikely to buy from them again.
Edit. I was contacted by Ledsone after posting this review. They were apologetic and wanted to resolve my concern. As I had already fitted the light I did not require any replacement however they did agree to review their product description in the light of the issue. My comment about the knurled nut was actually erroneous as that had been a different fitting on their site, however the description of it being metal was still mis-representative, but fair play to them for following it up, as they did seem genuinely concerned at my displeasure. I have revised my rating accordingly.

Resposta da Ledsone
Order arrived quickly enough but…
Order arrived quickly enough but arrived damaged , bit of an ordeal to get the issued completely resolved. Not resolved yet but I am hopeful.

Resposta da Ledsone
Quick delivery and just the right…
Quick delivery and just the right amount of packaging -no waste.
Very Poor Customer Service
Think very carefully before purchasing, my 2 light fitting and bulbs arrived, the bulbs where incorrect for the light fittings, so I had to purchase the correct bulbs myself. Opening the light fittings and 1 shade was damaged, I emailed photos and also tried to call the contact number on the website, which was useless. The only way I have manged to make contact is via webchat. Nearly a week has gone on and there is no resolve. The only positive comment I can make was the delivery was very quick.

Resposta da Ledsone
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







