Just what I needed. Simple, waterproof, well constructed and good value for money. Yet to be installed, but no reason to doubt that they'll do the job. Well packaged, delivered in good time and at a f... Ver mais
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Leia as opiniões dos outros
We ordered 2 of the same product - a plug-in pendant light with shade. The colour of the pendant shade was much lighter than the website photography suggested. One of the shades had slight scratch mar... Ver mais
Great service, smooth purchase process, fast delivery and quality product. Used to finalise my home made lamp. Hemp rope just right thickness & the vintage bulb really completes the clean finish. High... Ver mais
Order never arrived! Evri claimed to deliver it but the photo they sent of the delivery was to a neighbour who received an Evri delivery from another company (a flat black bag clearly not a lampshad... Ver mais
Informações sobre a empresa
Escrito pela empresa
Located in the heart of Coventry, UK, LEDSone Ltd stands as a beacon for top-quality LED Drivers and Vintage lighting products. Since our inception in 2009, we've transitioned from an interior décor supplier to becoming the UK's leading provider of Vintage lighting and its accessories. Our journey, marked by dedication and passion, has positioned us at the forefront of the lighting industry in both the UK and Europe. Why choose LEDSone? Our vast inventory is not only competitively priced but also ready for next-day dispatch, ensuring that our customers get their products promptly. We take pride in offering products that come with strong guarantees and the necessary certifications, reinforcing our commitment to quality and safety. But our offerings don't stop at products alone. We understand the importance of seamless customer experience. That's why we've established a dedicated online web-based customer service platform. Here, our trained representatives are always ready to assist with any queries, ensuring that your shopping experience with LEDSone is nothing short of exceptional. For those in search of the best in Vintage lighting, LEDSone Ltd is your trusted partner.
Informações de contacto
Ledsone LTD,Unit 18, Lythal Lane Industrial Estate,Lythal Lane, Coventry., CV6 6FL, Coventry, Reino Unido
- 02477220687
- admin@ledsone.co.uk
- ledsone.co.uk
4,0
Bom
283 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff were great
Staff were great, when I had an issue they were able to help me resolve it within the day. I would use LEDSone again and recommend them as their customer service is first class
22 de fevereiro de 2025
Opinião espontânea
Bought a lamp fitting and got sent a…
Bought a lamp fitting and got sent a bulb for free nice touch
27 de janeiro de 2025
Here’s aSubject: Urgent: Order Not Received – Immediate Resolution Required professional and firm response…
Here’s a professional and firm response to their email:
---
Subject: Urgent: Order Not Received – Request for Resolution
Dear [Ledsone Team],
First of all, I haven't received the item. I previously contacted both your delivery partner and your company regarding this issue, but I have yet to receive the item, a refund, or a replacement.
This matter remains unresolved, and I need it sorted out as soon as possible. Please provide an update on the status of my order and let me know the next steps to resolve this issue promptly.
Additionally, I want to highlight that my experience will be shared on Trustpilot to help other customers make informed decisions. I hope you can address this matter swiftly to ensure a fair resolution.
I look forward to your prompt response.
Best regards,
Yeshak fantu
82 hornesy Road
N7 7NN
26 de janeiro de 2025
Resposta da Ledsone
We sincerely apologize for the inconvenience. We are looking into your issue and will provide an update as soon as possible.
Thank you for your patience.
good quick service
29 de dezembro de 2024
Received very promptly and was exactly…
Received very promptly and was exactly as described so can’t fault their service or product.Well done
27 de dezembro de 2024
Excellent!
Excellent company and fast delivery time.
Very competitive prices and I’m very pleased with the bulbs I ordered and the realistic postage costs.
First time I’ve ordered from them and I’ll definitely be using them again.
3 de janeiro de 2025
Opinião espontânea
Sorted thanks
Full refund given.
I had a problem with a return eventually found out it was down to the courier between Ledsone and I we resolved the issue and was given a full refund many thanks
18 de dezembro de 2024
Opinião espontânea
Fab service
Fab service. Love my wall lights. Wasn’t expecting the bulbs to be included, totally impressed me. Hassle free shopping with a super fast shipping time even to Northern Ireland.
13 de dezembro de 2024
Opinião espontânea
Have made several orders with Ledsone
Have made several orders with Ledsone, service is great (when I have had a problem) Good quality and competitively priced, plus delivery is well packed and very quick.
24 de novembro de 2024
Lovely Quality
Site was easy to navigate, pricing good. Notifications prompt, shipping quick.Products arrived and are great, just as described. Would definitely order again!
24 de novembro de 2024
Resposta da Ledsone
Nous nous excusons pour le désagrément que vous avez subi. Nous sommes toujours attentifs à nos emballages, mais il arrive que des problèmes surviennent avec les services de messagerie. Veuillez nous communiquer les détails de votre commande et nous résoudrons ce problème rapidement. Encore une fois, nous vous prions de nous excuser pour ce désagrément.
Fast and great product
Speedy response and despatch and item exactly as described.
25 de novembro de 2024
Cheap looking products
Cheap looking products, and one came broken and it has been a pain to get it replaced. Weeks later I still do not have a replacement part.
2 de dezembro de 2024
Opinião espontânea
For the price ok.
For the price ok.
One of shades did not fit the circumference was oval instead of round should have sent them back used a round file to sort problem out
24 de novembro de 2024
Excellent
Excellent. Absolutely brilliant. I ordered 10 corn led bulbs. Delivery was super fast. Product was brilliant. However due to circumstances they weren’t suitable for our needs. I returned the bulbs and the same day they received delivery I was refunded. Highly recommended company. Great products. Great price. Great communication. Great service. 100% HIGHLY RECOMMENDED!
25 de novembro de 2024
Opinião espontânea
It was posted quickly
It was posted quickly, however had to contact evri as it was in their depot for four days not moving. When it did arrive it was what I wanted, pleased to find bulb in tact, happy with purchase
28 de outubro de 2024
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