Recently got a flat on Heriot Street. We got into the property in no time, straight in and settled already, property manager was good. The block manager was fantastic, I noticed a few conc... Ver mais
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Leia as opiniões dos outros
Living in a Legacie apartment was good, the building itself had no issues and it was nice comfortable and being already furnished made things better. However when it came to fixing issues inside the a... Ver mais
Jordan Geyser, Property Manager, is a diamond. After being subject to a poor service, Jordan has helped to redeem my faith in Legacie. I cannot commend him highly enough for his professionalism and sw... Ver mais
A empresa respondeu
Emma, our property manager in Liverpool is very efficient in sorting issues. I have called her several times to tell her about issues, such as fire alarm going off, elevator is beeping as it had issue... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de arrendamento imobiliário
- Agência imobiliária
- Empresa gestora de propriedades
- Centro de habitação estudantil
Escrito pela empresa
Legacie management & lettings provide luxury accommodation throughout the north west, we let and manage on behalf of investors who are providing that extra quality and work with an agency that provides excellent service. If you are looking for your next property to live in look no further than Legacie, you will be shown around by one of our experienced members of the team who will provide you with all the information you need to know, from there our friendly applications team will process your application as soon as you decide to go ahead. Legacie are there to help you from either a landlord or tenant perspective and have years of knowledge in both Liverpool and Manchester. Legacie have a number of new apartments for rent with a range of superb facilities such as onsite gyms. resident lounges, cinema rooms, concierge facilities and in some cases spa's across both cities depending on the apartment block. Our properties are located in sought after locations and include both residential and student accommodation. We pride ourselves in providing quality properties that also give a sense of community so that our residents can engage with others but can also have a place to work as and when you need it. Why not look at some of our developments to see what we can offer.
Informações de contacto
80 Great George Street,, L1 5FF, Liverpool, Reino Unido
- 0151 207 9990
- Rebecca@legacie.co.uk
- legacie.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolutely shocking communication
Absolutely shocking communication. Dismissive to the point of arrogance and rudeness. Issues cannot be resolved as the staff (when they eventually do finally respond to you) just pass the buck from one person to the next. Staff turnover rate is shocking.
Seriously considering moving my properties to an alternative management company.

Resposta da Legacie
Appreciation.
Huge thank you to Peter and Liam for continuously helping from the moving in to moving out. Their efforts and commitment to satisfaction for those renting has never faltered!

Resposta da Legacie
really poor communications
really poor communications. they have been over charging me on the management fees, incorrectly charging me NRL tax. When I have queried this with them the communications stopped. Trying to follow up and phone them and I am forever caller number 2

Resposta da Legacie
Failure to return tenants deposit
If Legacie had responded to returning my tenant deposit for about 2 months now it would not be an outstanding payment. It only aligns with your practice of late rent payments

Resposta da Legacie
Great place. Exactly as shown on website photos.
I have just made an offer on an apartment to rent at Element. It was only 20 mins walk from Lime Street station and past many shops and local services. The apartment was exactly as shown in the photographs. The communal areas are impressive and immaculately clean and spacious. An excellent range of facilities. I was most impressed by the letting agent (Emily Wood) who was very professional and responded quickly to all my emails and enquiries prior and post viewing. Excellent service. I am happy and looking forward to my daughter moving into this complex next week whilst she has a work placement in Liverpool.

Resposta da Legacie

Resposta da Legacie
Happy to move In
Sophie helped me to find the property I want

Resposta da Legacie
Julie Quine is an absolute star
Julie Quine has been an absolute star in regards to rent arrears that she has managed to recover

Resposta da Legacie
Sophie was really lovely and super…
Sophie was really lovely and super helpful !! Made the whole situation from start to end move with ease !! Definitely recommend

Resposta da Legacie
The Legacie provide no service!
The Legacie team do not respond to emails. They do not actively management your property! If after a week someone responds you get sent from one person to the next with your queries remaining outstanding.
You as the owner need to inform them about you not receiving your rental.
Legacie is the most unprofessional disorganised letting agency I have ever work with.

Resposta da Legacie
I enjoyed my moving in process with…
I enjoyed my moving in process with Sophie. She was consistent and helpful.

Resposta da Legacie
Great work
Abby Jones has been outstanding! She is timely, responsive, and always quick to address any questions or updates. The quality of their work was excellent. It was a smooth and professional experience from start to finish.

Resposta da Legacie
Communication with Julie Quine was…
Communication with Julie Quine was excellent, she was very polite, helpful, and always responded promptly. Good job!

Resposta da Legacie
Great Service
I would like to share my positive experience with Sophie. She has been very clear and professional in all her communication with us. She always explained things we did not understand, answered all our questions, and guided us step by step through the process.

Resposta da Legacie
Tracey has always been very helpful and…
Tracey has always been very helpful and friendly. It has been good to be able to make contact with her, both by phone and by email. He response is always swift!

Resposta da Legacie
Extremely happy with Legacie
I have been working with Legacie, and their assistance has been superb. As a first time property investor, I feel really fortunate to have found Legacie. The team is amazing: Abby J, Tracey, Liam are exceptional. They deserve more than 5 stars! Thanks for managing my property brilliantly from day one.
Great customer service!
Great customer service and very responsive – Tracey, keep up the great work!

Resposta da Legacie
Really good company and great…
Really good company and great communication. I understand they’re currently short staffed so there was a bit of a delay in the process of moving in however as soon as it started it was smooth and everything was sorted within 48 hours. Really happy.
We had a great experience using Legacie…
We had a great experience using Legacie developments. Sophie always responded in a timely manner while being kind and helpful throughout the process. :)

Resposta da Legacie
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