Had mine less than a year and the hinge rusted and broke, the lens popped out and they refused to replace them because I hadn’t purchased an additional warranty. Avoid!
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Leia as opiniões dos outros
I ordered and paid for 2 pairs of sunglasses from Le Specs. After 3 long days of waiting for an update on my order, they simply cancelled the main product (and trigger a refund) At the same time, sa... Ver mais
After virtually trying on my sunglasses I knew I'd found a frame that I loved. The sunnies arrived within a few days and after wearing them for a few weeks they have exceed expectations. Being both du... Ver mais
Super easy and efficient process to buy my new Le Spec sunglasses! Website was easy to navigate and loved the ability to "Try On" the glasses on your own face - game changer for online glasses shop... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Defined by reinvention of classic shapes, and injected with sleek, modern attitude, Le Specs has forged its position in the market as a leading youth-driven and directional brand. Le Specs’ success is testament to its provocative styling and abil...
Informações de contacto
McEvoy Street 110A, 2015, Alexandria, Austrália
- lespecs.com
3,4
Aceitável
89 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 41% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don't order from Germany!
Happy with the glasses. BUT:
DO NOT ORDER FROM THE LESPECS WEBSITE IF YOU ARE IN GERMANY!
It took over a month for the shipment to arrive (after my holiday was over) and then I had to pick it up at a service point, where I was charged an additional 15 Euros for customs fees. I got in touch with customer service and apparently, this is just something that happens. Tough luck. Buy your glasses at a store if you can. Their shipping and customer care suuuuucks!
24 de janeiro de 2022
Opinião espontânea
Worst customer service
Worst customer service. They have a one year warranty, but want you to do all the work to return it from the store you got it from. Just one crazy circle after another to get them to honor their warranty. I’ve been trying for over a week to get this issue resolved. My sunglasses came with a card that gave me their contact information for warranty issues/claims. What a joke. If they aren’t going to honor their warranties or make it extremely difficult, then why even bother offering it. Will never buy from this company again.
6 de setembro de 2021
Opinião espontânea
Customers are responsible for returns costs?!
I ordered from the UK, and wanted to return, but found out that the customer is responsible for returns costs. This wasn't made clear from the outset. This will cost me nearly as much as the sunglasses!
3 de agosto de 2021
Opinião espontânea
Everything was Done very quickly
Everything was Done very quickly. I’m from Melbourne took over the weekend to receive my parcel from Sydney. During Covid restrictions. Very happy 😃
14 de setembro de 2020
Opinião espontânea
Happy customer here!
Ordered 2 pairs online through official site lespecs.com. The shipping had some delays (took about a month and a half to deliver from Australia to Malta) but it is fairly understandable due to pandemic & travel restrictions. Besides, the tracking information was very easily traced and was updated regularly. Packaging and branding wise, I was kindly surprised! Received manuals & warrants to each pair, plus a thank you card as well! It really makes the whole purchasing experience warm and positive. Products are very fairly priced for the quality and service you're getting, 100% recommended, will be returning :)
3 de junho de 2020
Opinião espontânea
Awesome designs for good price!
I love my Le Specs and have been buying a new pair nearly every summer :) I bought my last pair from Myer and absolutely love them. Also great since I dont mind too much if I break them, since they are still quite affordable
22 de agosto de 2019
Opinião espontânea
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