Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not b... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to inst... Ver mais
I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back a... Ver mais
I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 43% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kevin you have been very patient with…
Kevin you have been very patient with me thank you. Great help. HIghly recommended!
I bought Autocad 2026
I bought Autocad 2026, had some issues with completing install, the communication first was excellent and the online assistance was superb, got everything sorted swiftly, would highly recommend.
Great assistance at all times
Great assistance at all times, highly recomended !
Alex and the team at License Place were…
Alex and the team at License Place were fab. I bought a software and had issues installing it. Not only were they quick in arranging a meeting, but it couldn't be fixed the first time so they arranged another one over a weekend. I wouldn't hesitate to recommend them.
Harry was the most helpful
Harry was the most helpful, professional and patience with a very slow learner.
The whole company really know how to treat their customers, well done.
support
I bought Microsoft 2024 - had a little bit of a problem installing, but the team provided 5-star support and sorted it out in a day.
Excellent suppot
I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro.
LicensePlace were very ready to help. We arranged a time to sort out my issues. Someone called, took control of my computer and finished the installation. Everything went very smoothly.
Today (31st July), I'm using Acrobat Pro with no problems.
THANK YOU!
Big thanks to Harry for getting me all…
Big thanks to Harry for getting me all set up on my new software :) very quick and professional. Thank you!
I had issues with installing my new…
I had issues with installing my new Microsoft due to my MAC being older. I am not good with technology but Harry was amazing! Extremely knowledgeable, patient and friendly. Thank you so much!!
Poor customer service when pointing out the advert is wrong
I purchased a Microsoft Office licence advertised through Wowcher, expecting a normal activation key or account-bound licence - the advert specifically promised an activation key to use online.
Instead, I received instructions involving ZIP file downloads and a different installation process from what I expected. This raised concerns, so I did not install or activate anything and requested a refund.
The response was to explain that this was an “alternative channel” and offer technical support or remote installation. However, I would not be comfortable giving remote access to my computer to an unknown third party after already having concerns about the process.
My issue is simple: the product and process supplied did not match what I reasonably believed I was purchasing, and a straightforward refund request has become far more difficult than it should have been.
A better response would have been to acknowledge the customer’s concerns and review whether the product matched the advert. The response has felt like a “the customer is wrong” approach, focused on defending their practices rather than responding to the issue.

Resposta da Licenseplace
Bought a software program from…
Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed in. Harry From their tech team delt with the problem extremely efficiently and had the issue resolved within a few minutes.
First rate service, would definitely recommend them and would certainly use them again.
Very professional in what they do
Very professional in what they do. Help me out to highest standards. Got the software loaded onto the computer very quickly. Thank you Licenseplace.
Great product
Great product, i had a few installation problems he but Harry in customer support was brilliant and assisted me to get everything up and running in no time will definitely be back for more software! Thanks again
Great product
Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again
Pure scam
Pure scammers
Pretending to be legit but obviously cracked files by passing authenticator software.
When challenged on this they asked for proof and when given proof they keep denying.
Very helpful and patient
Very helpful and patient. Did a good job in fixing the problem that I had
I had issued while installing and the…
I had issued while installing and the team were happy to book a call to support remotely. They got everything sorted and the person on the phone was very polite and ran me through everything they were doing. Would use them again.
happy
very good and efficient Elroy spoke to me on the phone and was very patient and helpful very pleased!
Fantastic service and remote session…
Fantastic service and remote session setup by Ellroy. Will definitely use again for future programs!
Extremely patient with me and very…
Extremely patient with me and very helpful. Got my software up and running perfectly. Thank you
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