Licenseplace Opiniões 

584
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Initially I couldn't upload and get the software I bought to work. I was using an older PC so the updates didn't connect properly. I thought I had lost my chance to get the software uploaded and not b... Ver mais

Classificada 5 em 5 estrelas

Had a problem as I downloaded Office 2019 instead of Office 2024. I emailed Licenseplace and Harry very kindly reissued the correct package and gave me detailed step by step instruction on how to inst... Ver mais

Classificada 5 em 5 estrelas

I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back a... Ver mais

Classificada 5 em 5 estrelas

I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my... Ver mais

4,6

Excelente

TrustScore: 4.5 em 5

584 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 43% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(584)

584 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I bought Autocad 2026

I bought Autocad 2026, had some issues with completing install, the communication first was excellent and the online assistance was superb, got everything sorted swiftly, would highly recommend.

5 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Alex and the team at License Place were…

Alex and the team at License Place were fab. I bought a software and had issues installing it. Not only were they quick in arranging a meeting, but it couldn't be fixed the first time so they arranged another one over a weekend. I wouldn't hesitate to recommend them.

1 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

support

I bought Microsoft 2024 - had a little bit of a problem installing, but the team provided 5-star support and sorted it out in a day.

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent suppot

I bought several Adobe packages. All worked straight away and after several months, I've had no issues, with the exception of Acrobat Pro.

LicensePlace were very ready to help. We arranged a time to sort out my issues. Someone called, took control of my computer and finished the installation. Everything went very smoothly.

Today (31st July), I'm using Acrobat Pro with no problems.

THANK YOU!

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had issues with installing my new…

I had issues with installing my new Microsoft due to my MAC being older. I am not good with technology but Harry was amazing! Extremely knowledgeable, patient and friendly. Thank you so much!!

31 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service when pointing out the advert is wrong

I purchased a Microsoft Office licence advertised through Wowcher, expecting a normal activation key or account-bound licence - the advert specifically promised an activation key to use online.

Instead, I received instructions involving ZIP file downloads and a different installation process from what I expected. This raised concerns, so I did not install or activate anything and requested a refund.

The response was to explain that this was an “alternative channel” and offer technical support or remote installation. However, I would not be comfortable giving remote access to my computer to an unknown third party after already having concerns about the process.

My issue is simple: the product and process supplied did not match what I reasonably believed I was purchasing, and a straightforward refund request has become far more difficult than it should have been.

A better response would have been to acknowledge the customer’s concerns and review whether the product matched the advert. The response has felt like a “the customer is wrong” approach, focused on defending their practices rather than responding to the issue.

28 de julho de 2026
Opinião espontânea
logótipo da Licenseplace

Resposta da Licenseplace

Hi Morgan,

Thank you for taking the time to share your feedback.

We are sorry that the activation process was not what you expected.

We would like to clarify that the product purchased was Microsoft Office Home & Business 2024 for Mac – Lifetime Licence, and the licence was supplied together with the required download and installation instructions.

Not every Microsoft licence type uses the same activation method as a retail licence purchased directly from Microsoft. Some perpetual licence channels use a different installation and activation process, which is why the supplied instructions are provided.

When you contacted us, we did not ignore your concerns. We explained the licence type, provided assistance and offered free technical support, including a remote support session where our technician could guide you through the installation process. Remote support is always performed with the customer present and can be stopped at any time.

However, as you confirmed that you had not installed or activated the software, no technical issue with the product itself had been established. The refund request was based on the fact that the activation method differed from what you expected, rather than a confirmed failure of the software.

We always encourage customers who experience difficulties to contact us first so we can investigate and resolve the issue. We remain available to assist any customer who needs help with installation.

Kind regards,
Licenseplace

Classificada 5 em 5 estrelas

Bought a software program from…

Bought a software program from Licenseplace and had an issue with the running of the software. Sent an email to them which was responded to extremely quickly and soon had a remote session programmed in. Harry From their tech team delt with the problem extremely efficiently and had the issue resolved within a few minutes.
First rate service, would definitely recommend them and would certainly use them again.

28 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product, i had a few installation problems he but Harry in customer support was brilliant and assisted me to get everything up and running in no time will definitely be back for more software! Thanks again

26 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product, had a few small issues installing but the customer support was rapid and everything was up and running in no time will definitely be back for more software! Thanks again

25 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Pure scam

Pure scammers
Pretending to be legit but obviously cracked files by passing authenticator software.
When challenged on this they asked for proof and when given proof they keep denying.

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had issued while installing and the…

I had issued while installing and the team were happy to book a call to support remotely. They got everything sorted and the person on the phone was very polite and ran me through everything they were doing. Would use them again.

22 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

happy

very good and efficient Elroy spoke to me on the phone and was very patient and helpful very pleased!

22 de julho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais