We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout. A special thank you to Millie, who went above and beyond to chase... Ver mais
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Leia as opiniões dos outros
What fantastic aftersales services. Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the... Ver mais
A empresa respondeu
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day reques... Ver mais
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Millie Moreton was an absolute superstar, I rang needing a lot of help and guidance with regards a product and she took the time to help me build a fit for purpose quote and package, the aftersales wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamentos
- Revendedor de gruas
- Serviço de e-commerce
- Obras em altura
- Mercado industrial
- Fornecedor de tambores de aço
Sobre Lifting Equipment Store
Escrito pela empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
Escrito pela empresa
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
Informações de contacto
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4,9
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Quick Excellent Service
Millie was very helpful and always responded quick to my emails. I lost a day of work as one of the key items arrived a day later, it was DHL who caused the delay so I'm satisfied with the service and I recommend you try it yourselfs too.
18 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Ardit,
Thank you so much for your wonderful 5* review, we are so pleased you are happy with the customer service provided by Millie.
We hope to see you shop with us again soon :)
Team LES
Great Customer Service
I had ordered a few items from the Lifting Equipment Store which arrived the following day, great! Apart from one item the "Yale 1ton Chain lift". Therefore I phoned up the company to check on the delivery and Millie answered from the sales department. Millie apologised for the delay and would chase around to find where the items was. The item was eventually found to be with their delivery partner. Through out this process Millie kept me up to date as to where and when. Millie's ownership and efforts to resolve of the issue is rarely seen these. Millie is a true asset to the company. I will definitely be using this company again.
19 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Brian,
We appreciate you taking the time to leave us such a great 5* review, we are thrilled that Millie was able to help you and you are happy with the service provided!
We look forward to see you shop with us again soon :)
Team LES
Great customer support!
I ordered a trolly from their online website, the ordering process was simple with plenty of delivery options that suited!
There was a minor hiccup around shipping as I didn't have any tracking information to confirm when the item would arrive but after a quick call Gemma M was able to help out and assure me that it was still on track to be delivered by the end of the day. Their communication was flawless and profession, thanks so much for the support!
18 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your lovely 5* review, we will be sure to pass across your kind comments to Gemma and the rest of the LES team.
We hope to see you shop with us again soon :)
Team LES
Great Customer Service
Millie was very helpful when requesting for assistance with one of our orders. She dealt with the matter with a high level of professionalism and updated me very quickly. Top service, Millie! Thank you.
Kelsey
17 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Thank you very much for your 5* Review. We are glad you had a great experience with us and will be sure to pass your comments on to Millie.
We hope to see you shop with us again :-)
- Team LES
First time purchaser and just wanted to…
First time purchaser and just wanted to say what an easy and professional experience it was dealing with Gemma. Thoroughly recommended and hope to deal with you again soon.
3 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Russ,
Thank you so much for your 5* review. We are so pleased you had a great experience purchasing with us and we will be sure to pass on your kind comments to Gemma.
We hope to see you shop again with us soon :-)
- Team LES.
GREAT SERVICE FROM GEMMA MORRIS
SERVICE WAS FANTASTIC, THE LADY WHO DEALT WITH MY ORDER (GEMMA MORRIS) WAS VERY KNOWLEDGEABLE AND WENT ABOVE AND BEYOND TO GET MY ORDER TO ME WITH A VERY SHORT TIME PERIOD THAT I GAVE HER
11 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Chris,
Thank you so much for your very kind review and very glad to hear Gemma provided a great purchasing experience for you. We will be sure to pass your comments on to her :-)
We hope to see you shop with us again in the future.
- Team LES
Good equipment shit organisation
Good equipment and shipped in good time, however invoice was made out incorrectly and not as filled out online.
The package was then shipped to a “Sarah Welsh” God knows where that name came from! So the package was left awaiting its apparent owner for a few days before we realised their mistake!
10 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Joe,
So sorry to hear about the issues with your order. This is definitely not the experience we wish to give any of our customers so can you please email us at info@liftingequipmentstore.com with your order number so we can investigate this right away for you?
We do drop ship orders from various depots and manufacturers so its very important we find out how this has occurred so we can ensure this doesn't happen again and Sarah works for us here at LES so we assume one of the manufacturers have made this mistake when arranging shipping to you. We look forward to hearing from you with your order number so we can make this right for you.
Thank you.
- Team LES
brilliant thats all you need to know…
brilliant thats all you need to know the whole experience was just that
5 de junho de 2025
Resposta da Lifting Equipment Store
Hi,
Thank you for sharing your experience with us and providing great feedback. We are super happy to hear that you are pleased with LES, we hope to see you shop with us again soon!
- Team LES
good product delivered on time
21 de maio de 2025
Resposta da Lifting Equipment Store
Hi Nikolas,
Thank you for taking the time to leave us a 5* review! We are so pleased to hear that you are happy with our service and products :)
- Team LES
Great Service
Easy to order online. took delivery 48 hours later. Brilliant can't fault them. We will be using them again for sure
28 de maio de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Robin,
Thank you for sharing your lovely feedback on your shopping experience with us. We are very much looking forward to seeing you shop with us again soon!
- Team LES
Prompt delivery and great products
Prompt delivery and great products. What's not to like!
21 de maio de 2025
Resposta da Lifting Equipment Store
Hi Andrew,
It's great to hear that you love our service and products! Thank you so much for sharing your experience with us.
- Team LES
Great Communication throughout the…
Great Communication throughout the order process from Gemma!
11 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Lyall,
Thank you for taking the time to leave us a review! We will be sure to pass on your kind comments to Gemma :)
- Team LES
We had an issue which was sorted…
We had an issue which was sorted immediately, above and beyond what was required, cant fault LES
15 de maio de 2025
Resposta da Lifting Equipment Store
Thank you so much for your 5* review. We are glad we exceeded expectations for you.
We sure hope to see you shop with us again :-)
- Team LES
Customer service - 5 stars
We needed a specific product and urgently at that, I had the pleasure of having Millie in sales help us out who managed to acquire one for us. Customer service wise she went above and beyond and ever so polite and helpful. Hopefully get to use your company again.
5 de junho de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Thank you so much for your 5* Review. We will be sure to pass on your very kind comments to Millie. We hope to see you shop with us again soon.
- Team LES
The staff were very helpful even when i…
The staff were very helpful even when i had a problem with courier, Louise was good in sorting out the issue. Would be more than happy to recommend them.
23 de maio de 2025
Resposta da Lifting Equipment Store
Hi John,
Thank you so much for your great 5* review, we will be sure to pass across your kind comments to Louise and the rest of the LES team. We hope to see you shop with us again soon :)
Team LES
Quick a good service
Quick a good service
Quick, efficient and an easy to use web site. Excellent service.
23 de maio de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi Sorin,
Thank you so much for your great 5* review and your kind comments, we hope to see you shop with us again soon :)
Team LES
Brilliant service lovely company to…
Brilliant service lovely company to deal with, we ordered something too big it wasnt a problem to change. we also didnt arrive before the warehouse closed but again not a problem, a massive thankyou to Gemma Morris, Steven Nash and Louise Hammond - thankyou for going above and beyond, we will be back !
28 de maio de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi,
Thank you so much for your lovely 5* review, we are so pleased you are happy with the customer service provided by our LES team.
We look forward to see you shop with us again soon :)
Team LES
Excellent quick service
7 de maio de 2025
Resposta da Lifting Equipment Store
Hi Geoffrey,
Thank you so much for your 5* review, we are so happy to hear you are pleased with the service you have received from our LES team.
We hope to see you shop with us again soon :)
Team LES
Quick a good service
Quick, efficient and an easy to use web site. Excellent service.
21 de maio de 2025
Opinião espontânea
Resposta da Lifting Equipment Store
Hi David,
Thank you so much for your lovely 5* review and kind comments, we hope to see you shop with us again soon :)
Team LES
Billiant Piece of Kit
The toe jack is a brilliant piece of kit. Rock solid and suprisingly versitile. Base toes that rotate and a lifting toe that connects at 3 different heights make it a breeze to use. I was able to install extremely heavy 2.5x2.1m triple-glazed ali-clad sliding doors 225mm off the floor on my own using this jack.
6 de maio de 2025
Resposta da Lifting Equipment Store
Hi David,
Thank you so much for your great 5* review, we are so pleased you are happy with your toe jack.
We look forward to see you shop with us again soon :)
Team LES
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