The worst store builder experience. In my 7+ years in e-commerce, I’ve never dealt with support this bad. They are hopeless and rely entirely on scripts—talking to an AI would be more helpful. Their o... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The worst store builder experience. In my 7+ years in e-commerce, I’ve never dealt with support this bad. They are hopeless and rely entirely on scripts—talking to an AI would be more helpful. Their o... Ver mais
A empresa respondeu
I regret switching from Shopify to Lightfunnels. I switched from Shopify to Lightfunnels specifically to support a Moroccan SaaS, and I genuinely regret that decision. The platform is riddled wit... Ver mais
A empresa respondeu
very easy to learn , especially for beginners .. practical and saves you a lot of time .. beautiful templates to work on , perfectly made to convert more especially for COD businesses One more thing... Ver mais
I love the fact that I can actually get help from a real person in real time. I left other sites because they switched to an email only service with chat bots that were useless. I've transferred over... Ver mais
LightFunnels is a SaaS platform where you can create sales funnels in 3 minutes. No coding or design experience is needed! Our easy-to-use tool allows anyone to create high-converting sales funnels. Whether you want to generate leads or sell your products online, you can do it all without writing a single line of code; it only takes a few clicks.
1-3 Britannia Way, Reception, NW10 7PR, London, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Omar from LF customers support was a super responsive and helpful guy, he helped me solving a big issue regarding syncing orders automatically. I'm grateful bro thank you so much !!
I've been in the e-commerce space since 2016 and i built multiple shopify and woocommerce stores and i've never seen bad support as lightfunnel support, if you need anyting because the plateform is new you'll need to wait 48H and the agent will never dedicate time until the problem is fixed you may try his suggestion and may not work for you happens multiple times and if you send another message you wait for another 48H this is the most ridiculous e-commerce platform i used in my life i highly recommend to stick with the big players Shopify is king guys or clickfunnel

Resposta da Lightfunnels
best platform e-commerce with best support thank u LF
LightFunnels is the best builder you'll ever use.
I'm amazed as a beginner, how I was able to build landing pages and funnels in minutes.
The customer service is 5/5, immediate response and they are consistently updating their platform with new features.
Great platform
Responsive pages are very light
Communication with support takes place very quickly, and they provide the necessary assistance
Top platform for e-commerce and funnel building and best customer service i really recommend it
I am writing this review to express my deep frustration and disappointment with LightFunnels, an online service provider. Our previous agency subscribed to their services, and at the time of signing up, they became the account owner. However, upon completion of their services, our agency kindly requested to transfer the account ownership back to us. Shockingly, LightFunnels has persistently refused to provide any assistance!
Despite our continuous efforts to resolve this matter amicably, LightFunnels has shown a complete disregard for our needs and refuses to acknowledge our rightful claim to the account. We have attempted to change the account email from the dashboard, but sadly, this option has been disabled, leaving us helpless and frustrated.
What further exacerbates our disappointment is the knowledge that LightFunnels would entertain a request from our previous agency to reclaim the account, even after we provided them with all the necessary background information regarding this issue. The previous agency has even agreed to transfer the account to us, yet LightFunnels continues to deny our plea for assistance.
To resolve this frustrating situation, both parties involved have sent invoices and relevant records to LightFunnels, hoping they would reconsider their stance. Regrettably, their response has been utterly disheartening, leaving us worried and desperately in need of their intervention.
We implore LightFunnels to understand the importance of accountability and customer satisfaction. It is only fair that they rectify this situation promptly by transferring the account ownership to our agency, as per our previous conversations and agreements. This fraught experience has severely impacted our business operations, hindering our ability to efficiently manage our account and utilize LightFunnels services to their fullest potential.
We sincerely hope that by sharing our unfortunate experience, LightFunnels will recognize the urgency of this matter and take immediate actions to assist us. As a valued customer, we urge LightFunnels to display empathy and professionalism by resolving this account ownership transfer issue promptly.
Potential customers should be made aware of such problematic practices, as it reflects the company's overall level of service and commitment to its customers. We trust that LightFunnels will rectify this situation promptly and restore our faith in their ability to provide satisfactory customer support.
Amazing software, community and customer support so glad I found these guys!
Phenomenol support.
I love the platform and have really found it has such a beautiful user interface.
The learning curve for me was where support really helped, especially Yousra.
Really appreciate the team and the hardwork they do in LF.
I'm never going back to Shopify. Ever.
Just imagine Shopify and CF having a baby. Boom ! You have LightFunnels rocking just like SSJ2 Gohan vs. Cell.
I started looking for a good Shopify alternative 2 years ago as I was in need of a more flexible platform. I literally tried everything from WooCommerce to Webflow. I gave Wix, CF & Systeme io a try too but none of them fulfilled my needs like LightFunnels does !
A CLEAR dashboard, every single data we need without having to link Google Analytics. They give stunning templates, crazy built-in features that usually cost a lot $$$ and last but not least the staff is hands down the best ever on a platform like this
They're constantly improving, giving us new features and new on-point templates (I remember saying to myself that these guys never sleep when I first entered the facebook group).
They're treating their customers like family and most of all their support is G.O.A.T.ed (shoutout to Yousra who's probably tired of me at this time 😅)
Thank you for everyting !
I am a complete newbie to web design and have been looking for an easy-to-use platform that takes the work out of creating the pages I need to promote my new products. Lightfunnels has been a lifesaver for me. Their streamlined, easy-to-use platform allows me to create pages that are both easy to manage and highly effective at selling my products. I am already seeing results since I started this week. I highly recommend Lightfunnels to anyone looking to create landing pages that sell products!
AWESOME and JUST AWESOME.
UX the best
Ease of Use the best
Pricing is good
and Rest of All Customer Service is really AWESOME
Both Mr. Yusuf and Yusra. You guys made things easy for me.
Best wishes to the whole Team.
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