Lightning Fibre Opiniões 5106

Friendly helpful staff making the transition stress free, Thank you!!

When I first contacted the company, I was immediately impressed with the great customer service. I had a very pleasant conversation with Ben who was very helpful in answering my questions. He set up the account for me and the office staff kept me informed with progress. The installation went very smoothly, and the cable was installed exactly as I had discussed with Finlay and Jacob who did a very neat job. I am very impressed with Lightning Fibre who seem to put good customer service as it's prime objective.

Very friendly service, arrived on time and fitted very quickly with no fuss. Very professional service and would highly recommend

They were so helpful , nice and polite every time we contacted them ,even with us having a problem with them put it in they kept us in the loop if what was going on . Excellent service

Great experience! More than happy, used Lightning fibre for several years now.

I have had no problems with lightning Fibre the staff are always on the ball and informative about what's going on (Regular emails).
I have found the company very competitive and I see no reason for looking elsewhere, many thanks.

Staff are very welcoming and friendly.
They are most helpful and efficient.
When Francesca emailed me that an engineer will be on site in the morning he was there.
The engineer completed the outside work in good time.
All went well.

Not specifically related to the last renewal. Been a reliable service. Any problems usually explained or fixed quickly. Just a one click renewal of my existing 2 year contract. Third renewal. Like the local community support too. Thanks.

Efficient and prompt. Professional service all round

Lovely, friendly helpful and smoothly quickly done thank you

Very helpful customer service, friendly staff explained everything in plain words that I could understand.

The installers arrived on time. Left no mess and did a good job

Everything went very well from start to finish, from first talking to lighting fibre about installation and any concerns I had I was completely reassured. All went very smoothly the day it was installed, the 2 men that came were neat tidy and polite and when they had finished they helped me set up my TV and phone.
Very happy with all aspects of the connection.

Just a few teething problems, very good at answering the queries, via phone and email. Just waiting for the phone connection . However being the easter Bank Holiday, I expect this will be later in the week. Overall excellent.

Easy pleasant transaction fitted earlier than booked and all good so far. Recommended .

All good very pleased

It stopped working after 6 days. No engineering over bank holiday weekend. Very disappointed!

Amazing service, rob & Glenn was very professional and the broadband is lighting fast, thanks very much for a top service

Andy and Ricky the technicians from Lightning were brilliant. They arrived on time and explained what would need to be done. They were very considerate of my concerns, that I didn't want a lot of extra wires running through my house. Together we worked out the best solution and they quickly carried out the work. They were very conscious to install the broadband with the least disruption and damage to the wall. All in all they did a fantastic job and I was very pleased with the service.