Lincolnshire Pond Plants Ltd Opiniões 1122

Lincolnshire pond plants , are a fantastic company, web sites very easy to use , the products are always great quality and very quick to deliver. You also get confirmation emails too. Really recommend using them.

Excellent choice on their website. Very quick delivery and excellent quality.
I had a query and very prompt reply. Excellent customer service.
I would highly recommend.

Deliveries are always prompt and packaged well

Quality of products are always well maintained through postage

Plants came in the expected time they’ve gone in the tank and they’ve greened up within the first day would recommend cheaper than in a fish shop

If I could give this company zero stars I would. The quality of plants I received was appalling. A barely acceptable marigold, a water hyacinth that initially I thought was just a lump of mud but eventually uncovered a very small bulb and weedy shoot and 2 selections of oxygenating weed which were an absolute joke. Half the order was missing. Received a week after ordering despite supposedly sent on 48 hour delivery. Not what I would expect from a company that has received a Chelsea gold medal. I’ve asked for a full refund - we’ll see if their customer service is any better than their plants. I don’t hold out a great deal of hope given the comments of others. Based on my experience stay well clear.

I am so impressed how good quality is my tank plant🤍🤍🤍definitely recommend this company for all the plants they have. Very good packaging, safe stored for the transport. The plant is alive and looks super good.

Just ordered plants for the second time from Linc Plants. This time there was some confusion over delivery times, but this was very quickly resolved by their staff and the plants arrived in tip top shape. Well done them also for winning a gold at Chelsea.

Pathetic perennials part 3.

See my previous review for details. As noted on 29 May I re-sent (more than once) my previous emails to them, as requested in their response to this review - they haven't bothered to reply. Clearly a standard response from them to complaints, with no intention of actually considering customer concerns.

A disappointing experience particularly with after sales. I purchased 3 products through Amazon. The delivery date came and went, when I tracked the package it had not yet been received by Royal Mail despite being advised it had been despatched. Had to chase to find out it would be sent out soon...Finally arrived but only one of the three items ordered had been delivered. Long winded process to get short delivery claim accepted, and had to wait another few days for my order to be completed. One of the items was a four pack of potted marginal plants, and one of the pots contained two very small stems of the plant-very expensive for such a small plant. I followed the instructions re placing the pots in my pond. After a week the very small plant had died, the stems were rotting at the soil level. I raised this problem with the company and over the course of two weeks had daily communications through the Amazon website to try and resolve the issue. This company's customer services were determined not to offer either a refund for the one plant or a replacement, and just kept fobbing me off. I would not recommend purchasing from them as they profess to offer high quality products and exceptional service, both of which have been distinctly lacking in my experience.

Service was a bit slow, prices are ok, but the plants come covered in snails now we have a big snail problem

My plant arrived very quickly and was in excellent condition. It is thriving in my little container pond.

Ordered 6 pond plants through Amazon. Super happy with their condition though they’re a little smaller than I expected. We only have a 50 litre pond for frogs but we will need quite a lot more.
Very quick delivery.

Excellent quality and very fast delivery

Really healthy pond plant which i hope will help with algae. I've bought from here before. Happy and no concerns. Thank you

Order took a long time to come, I had ordered on a bank holiday weekend so fair enough, couple of weeks later the plants arrived and boy was I disappointed. The plants looked like they'd been thrown into the pots and they were half dead. One was bulging out over the pot by the same depth again. These plants certainly wouldn't have made it on to their gold medal display at Chelsea but it seemed alright to charge me £73 for them. I had emailed to check the plants would arrive in a condition where I could just put them straight into the pond and was told yes. Emailed to say how disappointed I was, the response was sorry but the plants will probably be ok. No offer of replacements or refund. Emailed again to say I wanted to return them but couldn't see on their webpage the details regarding returns. Got the info to return but the box they arrived in was not fit for re-using. All ended up in the bin apart from the waterlily which I am having to nurse on in a bucket. Absolute rubbish, don't waste your hard earned cash.

Do not waste your money. Do not trust you will get your order, if you do the pond plants or oxygenating weed will be absolute rubbish and most likely dead. I have been caught twice by Lincs pond plants (beware also trading as Plants for Ponds). Plants dead on arrival or never came. There is no customer service, they just ignore complaints, take your money and don't forefill orders. Can't believe they are still trading.

Once the plants arrived they were fantastic, we did have an issue with the automatic dispatch which gave the wrong impression that they were on the way. However when we spoke to them they explained that it was an IT issue that would be resolved. The delay regarding the delivery was very sensible given the high temperatures over the bank holiday weekend.

Two plants arrived promptly and in good condition, as ordered. Look as if they have established in our pond margin very quickly. Many thanks.

fast delivery plants look amazingly healthy! the java fern is a real good size. i would have personally preferred the horn wart slightly larger but is no issue at all looks grate fantastic green so yeah 10/10 from me. thanks guys.

Plants arrived quickly and in great condition, thank you!