Lincolnshire Pond Plants Ltd Opiniões 1122

TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

Lincolnshire pond plants , are a fantastic company, web sites very easy to use , the products are always great quality and very quick to deliver. You also get confirmation emails too. Really recommend... Ver mais

Classificada 5 em 5 estrelas

Just bought a water lilley to finish off my Small ornamental garden pond. It was ordered online on the Saturday dispatched on Monday arrived on Tuesday. The plant has a very substantial root base it... Ver mais

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Classificada 4 em 5 estrelas

Once the plants arrived they were fantastic, we did have an issue with the automatic dispatch which gave the wrong impression that they were on the way. However when we spoke to them they explained th... Ver mais

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Classificada 5 em 5 estrelas

Really good quality plants supplied. Well established with strong roots, they have grown away strongly since being repotted on receipt. Well packed and arrived in good condition. A very good range o... Ver mais

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Informações sobre a empresa

  1. Loja de materiais para açudes
  2. Centro de jardinagem

Escrito pela empresa

Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Another excellent purchase

Another excellent purchase from these guys. Bought some duckweed to add to our new (treated) pond, as I want to encourage all forms of wildlife in and around there.

The plants arrived the next day, and I was thrilled to find loads of critters had hitched a ride in the weeds, which was fantastic!

Washed some off to add to my aquarium- no critters in there please, and hoping these will spread.

The duckweed (and friends) is all in the pond now, and I’m hopeful this will attract more wildlife in the pond and the garden.

Super service as always, thank you!!

16 de maio de 2026
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logótipo da Lincolnshire Pond Plants Ltd

Resposta da Lincolnshire Pond Plants Ltd

Thank you for your wonderful feedback and continued support. We’re delighted to hear your duckweed arrived quickly and that your pond is already encouraging wildlife so beautifully. It’s lovely to hear how much care and enthusiasm you have for creating a natural environment both in your pond and aquarium.

We truly appreciate your kind words and look forward to helping with your pond projects again in future!

Classificada 5 em 5 estrelas

Good healthy looking plants planting…

Good healthy looking plants planting rings make it easy.
Great product

15 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re delighted to hear the plants arrived healthy and that the planting rings made them easy to use.

Classificada 1 em 5 estrelas

Very disappointed didn’t expect the…

Very disappointed didn’t expect the plants to be the size of a 10p piece some even smaller with barely any roots . Doubt they will even grow

15 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear you were disappointed with the size of the plants received. Some plants can naturally be smaller depending on the variety and time of year, but they should still establish and grow once planted in suitable conditions.

Please contact us directly with photographs of the plants, and we will be more than happy to review this for you.

Classificada 5 em 5 estrelas

Quick service

Quick service, good quality product, have ordered several times now and would recommend

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

Thank you for your continued support. We’re delighted you’re happy with the quality and service, and we truly appreciate your recommendation.

Classificada 5 em 5 estrelas

Duck weed

Only ordered a small amount of duck weed but nevertheless it arrived in good time, well packed and is now floating around in my tin bath pond. Thanks

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your duck weed arrived quickly and well packed, and that it’s now happily floating around in your tin bath pond—thank you for your lovely feedback!

Classificada 5 em 5 estrelas

Excellent service fast well packaged…

Excellent service fast well packaged wouldn't hesitate to recommend i will definitely use again

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with the service, packaging, and speedy delivery—thank you for your recommendation, and we look forward to your next order!

Classificada 5 em 5 estrelas

As always a delight to deal with

As always a delight to deal with. The service is really quick well packaged. And the plants in Amazon condition. Thank you Lincolnshire plants

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really grateful for your continued support and delighted to hear you’re happy with the quick service, packaging, and plant quality—thank you for your lovely feedback!

Classificada 5 em 5 estrelas

A nice collection of 10 pond snails!

A nice collection of 10 pond snails!
I’m sure they will enhance our little pond, and find plenty to eat in there!
Thank you!

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with your pond snails, and we hope they thrive and help keep your little pond healthy and balanced. Thank you for your lovely feedback!

Classificada 5 em 5 estrelas

Plants carefully packaged and arrived…

Plants carefully packaged and arrived quickly in a healthy, fresh condition. Used them for my mini pond I have created. will use again, thankyou!

14 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your plants arrived quickly, healthy, and well packaged, and that they’re now part of your mini pond—thank you for your kind feedback, and we look forward to your next order!

Classificada 1 em 5 estrelas

Another victim of the pre-order…

Another victim of the pre-order perennials scam here. I purchased a few plants on 1st December with March delivery stated. I chased in April and received polite comms apologizing the for the delay. Still further delay and plants received on 9th May. After reading reviews here, i was prepared for the worst and yep, it was bad. Bare root plants tied in plastic bags, rotten roots - dead. I'm talking slimy, stinky bits of rot with well oversaturated substrate. A great way to transport pond plants with fast delivery i'm sure but someone didn't get the memo on the non-aquatic plants. A Euphorbia was bone dry, brittle dead matter. A good look for a Euphorbia in May? Hardly. I dropped LPP a line and got the same as others. Yes, i know they are bare root. I bought them as bare root. I have purchased bare root from many others in the past. I lift plants myself and store them as dormant. I get how it works. As for 3 litres comparable size? Forget about it, but i'd settle for tiny and not dead! Apparently, their 'greenhouse specialist' confirms from my pics that they are alive - see my google review to make your own mind up. Again, as with others, i was offered a refund if i returned them but i'm not posting rotten bits of organic matter and wouldn't trust i'd get the refund, let alone the return postage since dishonesty comes so naturally to this business. Malvern recently, Chelsea next. What are they doing?!! It seems to me that they are very good at what they do with pond plants and can't afford to refund after their large-scale perennial plan went wrong. So, if you're reading this, and considering buying from them, please don't. If you're reading this and have been in the same situation as me, remember that there are many nurseries who sell plants online that delivery quality, as described plants on time. Their prices were low (as bare roots usually are) but too good to be true this time.

9 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear about your experience and understand how disappointed you are, particularly given the delays and your expectations for dormant bare-root perennials.

A number of points you’ve raised are serious and we take them seriously, including:

* extended delay beyond the original timeframe
* condition of plants on arrival
* concerns about viability of bare-root stock
* and dissatisfaction with how your complaint was handled

Bare-root plants can vary in appearance depending on species and season, but they should always arrive in a healthy, viable dormant state and not in a deteriorated or non-viable condition. If what you received did not meet that standard, we understand your frustration.

We also recognise your concerns around the request to return items and your confidence in the resolution process. That level of trust is important, and we’re sorry that has been affected.

Your feedback has been noted and will be escalated for internal review, particularly around pre-order fulfilment, quality control, and complaint handling.

If you would like this looked at again, please continue to engage with our customer service team with your order details so it can be reviewed at a senior level.

Classificada 5 em 5 estrelas

Would Recommend

Quick, convenient and quality produce.

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with the speed, convenience, and quality—thank you for your kind feedback!

Classificada 4 em 5 estrelas

Very good

My product came the day it was supposed to. Very carefully packaged. Easy to open & put in the aquarium. Very happy will use again.

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your order arrived on time, was easy to set up, and that you’re happy with everything—thank you for your kind feedback, and we look forward to helping you again!

Classificada 5 em 5 estrelas

We use Lincs Plants for most of our…

We use Lincs Plants for most of our pond plants, and the latest batch were up to their usual high quality. Generous bunches of healthy oxygenators, thank you.

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really grateful for your continued support and pleased to hear your latest batch lived up to expectations. Thank you for your kind feedback about the healthy, generous bunches of oxygenators!

Classificada 5 em 5 estrelas

Top quality plants

Plants arrived very quickly, in great condition and well packaged. I'm very pleased with my purchase. Can't fault this company.

Thank you

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re delighted to hear your plants arrived quickly, well packaged, and in great condition—thank you for your lovely feedback and support!

Classificada 1 em 5 estrelas

Avoid like the plague continued

Your last comment just re-emphasises what a company you are.
Your have ignored virtually all of my complaint, because you cannot contradict them.
I contacted The Horticultural Trade Association only to find out you are not a member.
What a surprise.
I read your response. Pretty meaningless considering you are so penny pinching.

12 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We understand you remain extremely dissatisfied, and we are sorry that our previous response did not address your concerns in the way you expected.

Your complaint raised a number of separate issues regarding delays, communication, missing items, plant quality, and the handling of refunds and replacements. We are not attempting to dismiss or avoid those points, and we appreciate you taking the time to detail them so fully.

We also acknowledge your disappointment regarding our trade association status. Regardless of membership of any organisation, customers should still receive clear communication, fair treatment, and products that meet reasonable expectations.

Your feedback has been fully noted and will be reviewed internally.

Classificada 5 em 5 estrelas

brought from her twice and both times…

brought from her twice and both times have been amazing! excellent shipping and came right on time, I will most definitely be going back whenever i need more plants.

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear both of your orders have been amazing and arrived on time—thank you for your kind feedback and continued support!

Classificada 5 em 5 estrelas

Package arrived on time condition of…

Package arrived on time condition of the water lettuce is great, easy to buy delivery updates were good and informative

13 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear your package arrived on time and that the water lettuce is in great condition. Thank you for your kind feedback—we’re also glad you found the ordering process easy and the delivery updates helpful!

Classificada 1 em 5 estrelas

Disappointed

Some of the plants I received were in terrible condition. Three have since died despite my attempts to nurture them. I reached out to their customer service and was told they’d be fine. They weren’t. I’m extremely disappointed in the quality of plants I received and the customer service.

25 de abril de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear that some of your plants arrived in poor condition and unfortunately didn’t survive, especially after you took the time to try and care for them.

We also apologise that the advice you received did not reflect the outcome you experienced and understand how frustrating that must be. Plants should arrive in a viable, healthy condition and be capable of establishing with appropriate care.

Your feedback regarding plant quality and customer service has been noted and will be reviewed internally. If you haven’t already, please contact us with your order details so we can look into this properly and work towards a resolution for you.

Classificada 5 em 5 estrelas

I ordered a set of plants for my pond…

I ordered a set of plants for my pond from Lincs Plants. They arrived promptly, well packaged, and alive. The only minor issue I had was there was no real information regarding what exactly the plants were. Otherwise the service was excellent and I'd order again.

12 de maio de 2026
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logótipo da Lincolnshire Pond Plants Ltd

Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear your plants arrived promptly, well packaged, and in good condition. We also appreciate your feedback regarding plant identification information and will take that on board to improve our service. Thank you for your kind comments, and we’d be happy to help again in future!

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