Lincolnshire Pond Plants Ltd Opiniões 1122

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lincolnshire pond plants , are a fantastic company, web sites very easy to use , the products are always great quality and very quick to deliver. You also get confirmation emails too. Really recommend... Ver mais

Classificada 5 em 5 estrelas

Just bought a water lilley to finish off my Small ornamental garden pond. It was ordered online on the Saturday dispatched on Monday arrived on Tuesday. The plant has a very substantial root base it... Ver mais

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Classificada 4 em 5 estrelas

Once the plants arrived they were fantastic, we did have an issue with the automatic dispatch which gave the wrong impression that they were on the way. However when we spoke to them they explained th... Ver mais

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Classificada 5 em 5 estrelas

Really good quality plants supplied. Well established with strong roots, they have grown away strongly since being repotted on receipt. Well packed and arrived in good condition. A very good range o... Ver mais

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Informações sobre a empresa

  1. Loja de materiais para açudes
  2. Centro de jardinagem

Escrito pela empresa

Lincs Plants is dedicated to offering award-winning pond plants along with an expanded selection of high-quality plants. By combining their expertise and passion for plants, they cater to customers seeking both specialty and diverse plant varieties. The brand emphasizes quality, expertise, and an enhanced plant selection, making it a go-to for gardening and pond plant enthusiasts.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Excellent quality & carefully packed plants - delighted!

Two beautiful quality iris plants have arrived, carefully packaged and in excellent condition - thank you! Will order again!

7 de maio de 2026
Opinião espontânea
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Resposta da Lincolnshire Pond Plants Ltd

We’re delighted to hear your iris plants arrived in excellent condition and that you were happy with the packaging and quality—thank you for your lovely feedback! We look forward to your next order.

Classificada 5 em 5 estrelas

Great quality

Great quality, great method of delivering, no issues at all very happy with our new plants! Our pond is already looking brand new.

6 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re delighted to hear you’re so happy with the quality and delivery, and that your pond is already looking refreshed with the new plants—thank you for your lovely feedback!

Classificada 2 em 5 estrelas

I ordered plants in October to arrive…

I ordered plants in October to arrive in March and they arrived in May. Plants were underwhelming in size and arrived looking tired. Also revived one fewer than I should have. Issue was not dealt with and customer service not great although they did respond by email. Will not use again.

7 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear about your experience and understand your disappointment, especially after placing your order so far in advance.

A delay from March until May, combined with smaller-than-expected plants, a missing item, and concerns over plant condition, is understandably frustrating. We also apologise that you felt the issue was not properly resolved despite being in contact by email.

Your feedback regarding dispatch timing, quality expectations, and customer service has been noted and will be reviewed internally as we work to improve both communication and order fulfilment.

Classificada 5 em 5 estrelas

They are all thriving now.

When the plants arrived they didn't look in great shape and some were very small!
However after repotting they have all pulled through and are now thriving. I am very happy with the end result and would buy from them again.

7 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear the plants recovered well and are now thriving after repotting. Thank you for your patience and for giving them the chance to establish—we’re delighted you’re happy with the end result and would buy from us again!

Classificada 5 em 5 estrelas

3 types of pond plant came as promised…

3 types of pond plant came as promised the next day - and are in great health. They have a metal tie that helpfully sinks them to the bottom. Thanks you

6 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your pond plants arrived quickly and in great health, and that the weighted ties were helpful for placing them in the pond—thank you for your kind feedback!

Classificada 1 em 5 estrelas

Plants came very quickly

Plants came very quickly, but unfortunately the quality of them were very poor.half of them were rotten, and dead.

6 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re sorry to hear the plants arrived in poor condition, especially with some appearing rotten or dead on arrival. That’s not the standard we aim to provide, and we understand how disappointing this must have been.

Please contact us with your order details and photos if possible so we can investigate this properly and help resolve it for you.

Classificada 1 em 5 estrelas

STILL waiting on my order from…

STILL waiting on my order from September with a guaranteed March delivery and they are now refusing to refund the order despite it being so late. This is against the law. I will now be taking this to citizens advice to pass to trading standards. Absolute theives.

6 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear about your experience and understand your frustration with the delay and lack of resolution.

A delay from September to well beyond the advised March delivery is not acceptable, and we appreciate how disappointing it is when expectations are not met. We also understand your concern regarding refunds and communication around this.

We would strongly encourage you to contact us directly with your order details so this can be urgently reviewed at a senior level and properly investigated. If a refund decision has not been handled correctly, it needs to be addressed as quickly as possible.

We are sorry for the distress this situation has caused.

Classificada 5 em 5 estrelas

Super fast delivery and a really good…

Super fast delivery and a really good selection of native pond plants. I bought the mixed oxygenators for 1 meter coverage. OK, it may take a short while to grow to that, but the plants are in good condition so I have every confidence. Just need some floating plants and the quality of these has encouraged me to use Lincolnshire Plants again.

6 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with the selection, condition, and fast delivery of your pond plants—thank you for your thoughtful feedback and confidence in us. We look forward to helping you with your floating plants next!

Classificada 5 em 5 estrelas

Exactly what it says on the tin!

Exactly what it says on the tin!
I have one bit of advice though, purchase many bunches and get more peace from your partner while they're sorting it 😂
Worked a treat!
Thank you!

23 de abril de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with everything—and we love the tip. Thank you for your kind feedback and support!

Classificada 5 em 5 estrelas

Everything important to transporting a plant is taken into account

I have bought plants online before and mostly been so disappointed with the packaging or quality of plant but not this time. Large cardboard box with blown up bags and nestled inside a plastic ( recyclable ) carton a large plant pot with a decent sized plant. I planted straight away as only needed immersing in my pond and now I am holding my breath for a beautiful show of orange fluffy Pom poms which will get better each year and hopefully will make me smile for many years to come. Also this plant turned up well before it was due so another positive to a great company
Well done Lincolnshire pond plants

5 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear your plant arrived well packaged, earlier than expected, and that you’re happy with the quality—thank you for your lovely feedback and kind words about us!

Classificada 4 em 5 estrelas

Good service

Good service, speedy delivery but I felt the postage was a bit pricey.
I am happy with the product.

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with the product and found the service and delivery speedy—thank you for your feedback. We also appreciate your comment on postage costs and will take that on board.

Classificada 2 em 5 estrelas

Do not recommend

I ordered bare root plants that were listed in stock and paid for 48 hour delivery. Took over a month to arrive, the plants were mouldy, and one tiny with broken roots. Multiple emails and phone calls were unanswered. It’s also clear they use third party suppliers for the plants and do not produce them themselves. I would avoid!

To note after escalating, the reply below, and multiple emails I was able to persuade them to refund (they originally asked for the plants to be returned before they would refund at my cost, which felt spurious as they could not be resold and I provided clear pictures.) I have reflected the review as a result but it took far too much time and persistence.

4 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re very sorry to hear about your experience and understand your frustration. Receiving plants in poor condition after such a long delay, along with difficulty getting a response, is not the standard we aim to provide.

Your concerns regarding plant quality, delays, and communication have been noted and will be reviewed internally.

Please contact us with your order details so we can investigate this further and work towards a resolution.

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend! My pond plants arrived quickly, they were carefully packaged and arrived safely. I am new to aquatic gardening and I was given extremely helpful advice and tips over the phone both before and after my delivery. The plants are thriving and my little pond looks great!

4 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re delighted to hear your plants arrived quickly and safely, and that the advice you received was helpful—especially as you’re new to aquatic gardening. It’s great to know your pond is thriving and looking fantastic. Thank you for your kind recommendation!

Classificada 5 em 5 estrelas

Great selection of plants

Great selection of plants, arrived well packaged and settled.in to the pond nicely.

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear you’re happy with the selection and that your plants arrived well packaged and have settled nicely into your pond—thank you for your kind feedback!

Classificada 5 em 5 estrelas

Plants delivered fresh and healthy…

Plants delivered fresh and healthy would buy again👍

1 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your plants arrived fresh and healthy—thank you, and we look forward to your next order!

Classificada 5 em 5 estrelas

Healthy plant, speedy service

The bare root water lily arrived really quickly and looks really healthy, I potted it up straightaway and put it in the pond.

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased your bare root water lily arrived quickly and healthy, and that you were able to get it potted and into the pond straight away—thank you for your lovely feedback!

Classificada 5 em 5 estrelas

Great quick delivery

Great quick delivery, well packaged and good quality plants. Highly recommended.

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased you’re happy with the quick delivery, packaging, and plant quality—thank you for your recommendation!

Classificada 5 em 5 estrelas

Arrived in good condition

Easy to order using ebay, items arrived in good condition, fresh and vigorous, ready to go straight into the pond. (Oxygenating pond weed).

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

We’re really pleased to hear your order arrived in good condition and that the oxygenating pond weed was fresh and vigorous and ready for the pond—thank you for your kind feedback!

Classificada 1 em 5 estrelas

Read the website with great care…

This is a website which needs to be read with great care before ordering. I placed an order in October '25 for £150 worth of perennials, mainly described as '3L', which on gardening websites denotes a plant in a pot of that size. Pricing was attractive and it appeared that the nursery wanted to clear stock before the winter with some to be delivered in October and the rest in March '26. Nothing was delivered in October and I assumed I had misread the website. Requests for an indicative delivery date in March yielded nothing - and a box finally arrived in mid-April. The box contained only bare-rooted plants, some dried-out, some etiolated, most had clearly never been near a 3L pot - a 12 inch square plastic bag purported to contain 10 Rudbeckia 'Goldsturm' ex-such pots! I rejected the entire order as not being of merchantable quality, or as described, and returned the bare roots. The company refunded my order, but declined to cover the return postage. A company with which I shall not do business again.

15 de abril de 2026
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Resposta da Lincolnshire Pond Plants Ltd

Thank you for your feedback. We’re very sorry to hear about your experience and the disappointment caused by the condition and presentation of the plants, as well as the delays and lack of communication. We understand your concerns regarding how the items were described and supplied, and regret that the order did not meet your expectations. This is not the standard of service we aim to provide, and we sincerely apologise for letting you down. Your comments will be taken seriously as we review our product descriptions, fulfilment processes, and customer communication.

Classificada 5 em 5 estrelas

Ordereda water lilly fulled potted and…

Ordereda water lilly fulled potted and it arrived well packaged a a bit larger than I expected with full care information.

2 de maio de 2026
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Resposta da Lincolnshire Pond Plants Ltd

Thank you for your lovely feedback! We’re delighted to hear your water lily arrived well packaged, with full care information, and even larger than expected. We really appreciate your support and hope you enjoy it in your pond.

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