Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Ver mais

Classificada 5 em 5 estrelas

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Ver mais

Informações sobre a empresa

  1. Loja de artigos para desportos de Inverno
  2. Loja de roupa desportiva
  3. Loja de roupa
  4. Loja de equipamentos e roupas para actividades ao ar livre
  5. Loja de roupas de exterior
  6. Loja de material para esqui

Escrito pela empresa

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

202 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great Experience

Having visited The London Ski Company stores in Chelsea and Mayfair I decided to place an online order. I made a mistake with the order but it was resolved really quickly with a friendly e-mail from Joe. Fantastic range of quality ski wear and great customer service. I would highly recommend.

27 de fevereiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Many thanks for taking the time to review us, Nicola! We're happy you're pleased with your product

Classificada 5 em 5 estrelas

Item as described

Item as described, and a very fast delivery. Good communication.

27 de fevereiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thanks for taking the time to review us!

Classificada 5 em 5 estrelas

Online purchase

I liked the product , the site was easy to use and delivery prompt

5 de fevereiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thank you for the 5* review, Brian!

Classificada 1 em 5 estrelas

Terrible customer service and extremely…

Terrible customer service and extremely poor communication.
I purchased a pair of ski mittens online and paid extra for next day delivery.
Despite receiving email confirmation of my order (and funds leaving my credit card) immediately, the mittens were not shipped and there was no explanation as to why from LondonskiCo.
After days of my emails and what apps going unanswered, they eventually came back to me saying the transaction had been flagged as suspicious and that’s why the mittens had not been shipped. (But why no immediate email to clarify and why take my money?)
They then offered to ship next day… five days later and more unanswered what’s apps, I’ve now finally received and email saying the mittens are now out of stock!

The whole experience has been incredibly frustrating, especially as I’ve now missed the delivery window to order the mittens from another merchant, in time for my upcoming ski trip!!

I would avoid buying anything from londonskico in future!

7 de fevereiro de 2025
Opinião espontânea
logótipo da London Ski Co.

Resposta da London Ski Co.

Thank you for taking the time to review your experience with us, we have taken steps to ensure this will not happen again.

Classificada 5 em 5 estrelas

Awesome service

Sadly had to return a beautiful jumper as it was too big. After a bit of confusion on my part and through emails the return process was in fact very easy straightforward and they provided great customer service and patience with myself!
Would def by again from them

31 de janeiro de 2025
Opinião espontânea
logótipo da London Ski Co.

Resposta da London Ski Co.

Hi Gillian, Thank you for your review, we have made numerous attempts to respond to your returns request but we are not sure you are receiving our emails. Can you please re-reach out to us or call us on our store number and we can provide instruction that way. Many thanks

Classificada 5 em 5 estrelas

I love the sweater

I love the sweater. The material, color and style are great. The shipping service was good and fast. I am a happy customer and I will buy from this company again.

18 de janeiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thanks for taking the time to review us Sindy!

Classificada 5 em 5 estrelas

Good quality hat

Easy to order , free delivery and arrived quickly. Lovely ski hat, good quality and looks fabulous on .

15 de janeiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thanks Kim!

Classificada 5 em 5 estrelas

Service and selection!…

I tried to get a ski shop in Colorado to send me the turtleneck that I fell in love with. They would not take my credit card info over the phone and the turtleneck wasn’t on their website, so I went searching! Found it at London Ski Co and not only did I have it in 4 days, I saved money by shopping internationally! Will check with London Ski Co from now on, before shopping internationally the States!

10 de janeiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thanks for taking the time to review us Angie, we're so happy you had a great experience with us.

Classificada 5 em 5 estrelas

I have recieved so many compliments on…

I have recieved so many compliments on my shirt. I ordered the XL because I didn’t want it to fit tight like a base layer. I am 5’9 123 lbs. loved it so much and the quality is exceptional that I ordered it in white as well.

6 de janeiro de 2025
logótipo da London Ski Co.

Resposta da London Ski Co.

Thanks Natalie, we're so pleased you like your new item from us!

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Order was delivered before 9am the next day. Contacted the store to check product info before placing order, and received a response to query almost immediately. Will definitely order from this site again.

11 de dezembro de 2024
logótipo da London Ski Co.

Resposta da London Ski Co.

Thank you for taking the time to review us! We're pleased you were happy with the level of service provided

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais