Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... Ver mais
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Leia as opiniões dos outros
This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... Ver mais
A empresa respondeu
Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour... Ver mais
A empresa respondeu
Service is slow. I bought a jacket online which didn’t fit. I wasn’t able to return easily as the return policy or process wasn’t clear. Someone finally contacted me and sent a return label but 12 day... Ver mais
Informações sobre a empresa
- Loja de artigos para desportos de Inverno
- Loja de roupa desportiva
- Loja de roupa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de roupas de exterior
- Loja de material para esqui
Escrito pela empresa
Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.
Informações de contacto
55 King's Road, SW3 4ND, London, Reino Unido
- hello@londonskico.com
- londonskico.com
3,9
Bom
202 opiniões
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da London Ski Co.
Thank you for the 5 Star review!
Correct products shipped and received…
Correct products shipped and received on time, good emails on order and shipping and tracking updates
2 de dezembro de 2024
Resposta da London Ski Co.
Thank you for your kind review Shirley!
Best selection of ski wear!
Best selection of ski wear! Have the most fabulous brands and range. The staff were so helpful with sizing and suggestions! Will be my go to for any ski wear! Highly reccommed!!
3 de novembro de 2024
Opinião espontânea
Resposta da London Ski Co.
Thank you for the kind review Kate!
Very slow at responding and poor…
Very slow at responding and poor communication over the phone
8 de outubro de 2024
Amazing
Amazing. Ordered from Australia Sunday night and my order was on my doorstep 4 days later. Love love love my pants!
19 de agosto de 2024
Resposta da London Ski Co.
We're pleased you enjoyed your experience with us Georgina!
Amazing selection of skiwear
Amazing selection of skiwear. Customer service were highly responsive when I had a question on an item, and it was a seamless order process. Will shop again!
10 de julho de 2024
Opinião espontânea
Resposta da London Ski Co.
Thank you Sarah!
The website is misleading on return &…
The website is misleading on return & refund.
Customer service is poor. I didn't get any response after I pointed out the misleading information on the website.
I don't recommend this website to anyone.
17 de junho de 2024
Excellent communication and customer…
Excellent communication and customer service. Excellent product.
21 de maio de 2024
Resposta da London Ski Co.
Thank you for taking the time to review! We're pleased you were happy with the service.
Resposta da London Ski Co.
Thank you!
I purchased a top and hat as a…
I purchased a top and hat as a birthday gift for my sister and wasnt Told at the time of purchase that they hadn’t the top so when the package was sent for delivery I received a refund for the top and the Hat was delivered, if I had known at the time of purchase I could have gotten something else for my sister. I was surprised at this level of service from London ski co as my previous dealing with them was great
15 de abril de 2024
Resposta da London Ski Co.
We apologise for your experience here, sometimes we do encounter inaccuracies with our inventory which is what caused this problem. We are taking steps to ensure it doesn't happen in the future.
Resposta da London Ski Co.
Thank you for your kind review
I bought a top which is unravelling on…
I bought a top which is unravelling on its first usage, can you help me please? Many thanks
27 de março de 2024
Opinião espontânea
Resposta da London Ski Co.
Hi, of course. Please email hello@londonskico.com and we will come back to you
Fast Delivery & Top Notch Skiwear
Fast Delivery
Good range of top skiwear. Fast delivery and happy with my new ski jacket. Thanks
14 de março de 2024
Hestra ski mittens
Great mittens at a good price.
Quick delivery with no problems
Will use again.
12 de março de 2024
The quality of my jumper is beautiful
The quality of my jumper is beautiful. Unfortunately, my ski socks never arrived on time. I paid for next day delivery, and my sweater came the next day. However, my socks didn't arrive even after 3 days, so I had to go on vacation without them. I guess it was more of a problem with FedEx.
14 de março de 2024
Quality gear and super speedy delivery.
I bought two great pieces of knitwear having been tempted onto the LSC site by the Sale. Great quality and amazingly swift service - ordered in the evening and delivered 36 hours later.
7 de março de 2024
Quick and easy beautiful products
Quick and easy beautiful products
Reagular updates when on its way
Good service.😁⛷️
7 de março de 2024
Easy to return a wrong size item and…
Easy to return a wrong size item and exchange.
5 de março de 2024
Great ski clothes and very helpful staff
7 de março de 2024
the delivery was fast and precise
the delivery was fast and precise. the communication was great!
5 de março de 2024
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