I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Ver mais
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Leia as opiniões dos outros
I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Ver mais
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Ver mais
Informações sobre a empresa
Escrito pela empresa
LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.
Informações de contacto
Ground Floor, Holbrooke Studios, Indigo House, Holbrooke Place, Richmond, TW10 6UD , Reino Unido
- +44(0)1932 789721
- info@lsa-international.com
- lsa-international.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent products the quality and the…
Excellent products the quality and the design
Terrible customer service
Terrible customer service. Shocking that organisations are allowed to not even have phone numbers for their customers to call for support
I had such a large order and it came…
I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!
Carefully and thoughtfully packaged
Carefully and thoughtfully packaged. The vase would not have broken if it had been propelled to the moon.
No info on shipping or shipping…
No info on shipping or shipping confirmation, been more than 2 weeks since my order. Please help.

Resposta da LSA International
able to replace broken ones and good…
able to replace broken ones and good service
Rapid and efficient despatch and…
Rapid and efficient despatch and delivery. Stylish, general purpose wine glasses.
Woefully inadequate
Woefully inadequate. Really not sure how legitimate any of these five star reviews are.
I ordered two sets of tumblers. The first were cancelled and refunded which seemed annoying but fine as I had the others to receive.
Over two weeks on and despite emailing and calling by phone no one has bothered to respond or let me know where the other set of tumblers are. This is despite them being over a week late in delivery.
When I rang they were pretty unhelpful and at no stage has anyone apologised for how useless they’ve been.
Certainly not a company I would ever use again.

Resposta da LSA International
Great quality products with super fast…
Great quality products with super fast delivery!
Glasses carefully packed so that they…
Glasses carefully packed so that they arrived undamaged and delivered very promptly
Well packed
The items I ordered are perfect for all occasions and seem to stand up to constant dishwashing.
Great service
Great service, quick delivery and beautiful truffle bowl - just what I wanted
A bit disappointed with condition of the purchase
I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty, not handled just needs a good clean and the box bashed. I’m only disappointed because it’s a gift for someone and therefore looks like I bought them a marked down ex display set. Not the end of the world! But it was not inexpensive.
Good choice of styles and sizes
Good choice of styles and sizes. Clear details of dimensions. Easy purchase method.
Quick shipping and product securely boxed.
Engagement gift delivered direct
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous reply.
Love the product
Love the product. The whole experience from ordering to receiving the parcel on time was amazing. I will definitely buy from them again.
Great glasses
Saw these glasses in Holland and ordered them from LSA. Prompt delivery with a discount for a first order.
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