LSA International Opiniões 

3960
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Ver mais

Classificada 5 em 5 estrelas

I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!

Classificada 5 em 5 estrelas

Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Ver mais

Classificada 5 em 5 estrelas

This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Designer de interiores

Escrito pela empresa

LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(3960)

206 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. Shocking that organisations are allowed to not even have phone numbers for their customers to call for support

21 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No info on shipping or shipping…

No info on shipping or shipping confirmation, been more than 2 weeks since my order. Please help.

29 de junho de 2026
logótipo da LSA International

Resposta da LSA International

Hi Alexander,

Thank you for reaching out, and we're sorry for the delay in getting this sorted for you.
We've resent your delivery confirmation email, so please check your inbox (and spam/junk folder, just in case) for full details. According to FedEx tracking, your order was picked up by the recipient on the 7th of July from the FedEx World Service Center in San Jose.

If this doesn't match what you've received or you're still unable to locate the parcel, please let us know and we'll investigate the delivery further right away. One of our customer support team will also be in touch with you soon via email to help get this resolved.

Thank you for your patience, and we look forward to sorting this out for you.

Classificada 1 em 5 estrelas

Woefully inadequate

Woefully inadequate. Really not sure how legitimate any of these five star reviews are.
I ordered two sets of tumblers. The first were cancelled and refunded which seemed annoying but fine as I had the others to receive.
Over two weeks on and despite emailing and calling by phone no one has bothered to respond or let me know where the other set of tumblers are. This is despite them being over a week late in delivery.
When I rang they were pretty unhelpful and at no stage has anyone apologised for how useless they’ve been.
Certainly not a company I would ever use again.

3 de julho de 2026
Opinião espontânea
logótipo da LSA International

Resposta da LSA International

Hi Marine,

Thank you for taking the time to share this, and we're really sorry to hear about your experience. This isn't the standard of service we aim to provide, and we completely understand your frustration, especially after the delay and not receiving a response by email or phone.

We'd like to put this right as quickly as possible. Could you please send us your order number, either here or via email, so we can look into where your tumblers are and get this resolved for you?

Thank you for your patience, and we're sorry again for the
inconvenience this has caused.

Classificada 4 em 5 estrelas

A bit disappointed with condition of the purchase

I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty, not handled just needs a good clean and the box bashed. I’m only disappointed because it’s a gift for someone and therefore looks like I bought them a marked down ex display set. Not the end of the world! But it was not inexpensive.

15 de junho de 2026
Classificada 5 em 5 estrelas

Engagement gift delivered direct

Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous reply.

15 de junho de 2026
Classificada 5 em 5 estrelas

Love the product

Love the product. The whole experience from ordering to receiving the parcel on time was amazing. I will definitely buy from them again.

12 de junho de 2026
Classificada 5 em 5 estrelas

Great glasses

Saw these glasses in Holland and ordered them from LSA. Prompt delivery with a discount for a first order.

8 de junho de 2026

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