I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Ver mais
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Leia as opiniões dos outros
I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Ver mais
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Ver mais
Informações sobre a empresa
Escrito pela empresa
LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.
Informações de contacto
Ground Floor, Holbrooke Studios, Indigo House, Holbrooke Place, Richmond, TW10 6UD , Reino Unido
- +44(0)1932 789721
- info@lsa-international.com
- lsa-international.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love these products.
Very good delivery.Lovely products such a bonus being able to stack the glasses on the shelves. Very good quality after my first order I reordered again.
Excellent service, product quality, and customer satisfaction
Excellent service. One of my tumblers had a minor defect - it was replaced in less than 2 days with a new set, hassle free. Thank you!
A brilliant company and fantastic glassware
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly.
The glassware is high end and people always appreciate the quality and style of the glasses, vases, candles, etc.
cannot describe enough how much I really love their products.
My parcel was delivered to the wrong…
My parcel was delivered to the wrong address.
Absolutely exquisite
Absolutely exquisite! Purchased as a wedding gift and would love to have one personally. It is crafted like a piece of art. Shipping was fast and it is packed with great care.
Super lightweight little glasses.
I know that I'm getting good quality…
I know that I'm getting good quality with LSA in any item I purchase. The metropolitan range is classic but modern and crisp design from the water tumblers to the champagne saucers. The delivery was quick and everything came in packaging that was protecting the glasses.
I’ve been trying to reach LSA…
I’ve been trying to reach LSA International for over a week regarding a replacement part for a cake dome and have received no response to multiple emails.
I simply need a replacement leather disc piece that secures the toggle on the glass dome of the cake tray. It seems like a small customer service issue that should be straightforward to resolve, but the lack of communication has been disappointing.
I’m hoping this review prompts someone from the company to respond and help resolve the issue.
Love my new glasses
Love my new glasses. Sadly one was broken - it was replaced promptly without question. Great customer service.
Superb quality!
Prompt delivery, superb products - LSA always hits the right design notes. I'm addicted to its feather-light tumblers.
Clean Design, Quiet Elegance, and Thoughtful Craftsmanship
I recently purchased a glass jug and matching cup for my bedside from LSA International, and the quality is exactly what I was looking for.
The design is clean, minimal, and quietly elegant—perfect for a refined space. The glass feels well-made and balanced, with a level of craftsmanship that is noticeable in everyday use.
It’s a simple piece, but thoughtfully executed, and it elevates the setting without adding any noise.
A beautiful, functional addition that reflects true attention to detail.
Avoid DPD courier
Goods needed to resent due to incorrect delivery this then involved seven further delivery attempts and even then the goods were dropped off at a sawmill 1 mile from correct address
Three drivers involved who all ignored comprehensive address details
Avoid DPD couriers at all costs
Expertly packaged
It was nice to receive such beautiful items packaged so expertly. Finally, a company that cares so much about delivering their products. Really white glove!
I received 2 vases
I received 2 vases; one had a damage. I printed the return label and send back the damaged vase with all requested paperwork. I begin getting emails to photograph the vase I had already sent back (LSA has photos of the order). I provided the order #. LSA has the vase and I just want my refund credited back to my Credit card.
Thanks,
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