I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Ver mais
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I initially ordered the wrong sized glasses; the reorder and return was simple and straightforward. And I think the glasses are wonderful!
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Ver mais
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Ver mais
Informações sobre a empresa
Escrito pela empresa
LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.
Informações de contacto
Ground Floor, Holbrooke Studios, Indigo House, Holbrooke Place, Richmond, TW10 6UD , Reino Unido
- +44(0)1932 789721
- info@lsa-international.com
- lsa-international.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast. Good delivery. Well packaged
Quick delivery and lovely vase
It all arrived very fast and good
LSA products are absolutely stunning…
LSA products are absolutely stunning and elegant, timeless designs that never go out of style. The quality is exceptional, and you can really feel the craftsmanship in every piece. It is on the expensive side, but you’re definitely paying for quality. Worth every penny!
Arrived on time and was exactly what I…
Arrived on time and was exactly what I wanted
Beautiful and stylish tumblers
The glasses are beautiful and stylish- we love them.
One of them cracked during delivery so I contacted the team and it was replaced immediately. Great customer service.
Exquisite prosecco glasses
Been waiting for these glasses to come back in stock for a while and so pleased I've got them. Beautiful Prosecco glasses. Great packaging and speedy delivery.
Good quality cups
Good quality cups, customer service was very helpful and quick when we had an issue with the shipping company (all sorted same day)
such a great company
Brilliant design and fast delivery…
We saw these water jugs in our hotel whilst on holiday and manage to track them down to LSA. We order one when we we got home we a thrilled with it and impressed with the speed of delivery, we would recommend LSA to everyone
Vase had a terrible fault in it!!
Vase had a terrible fault in it!!! I wrapped it up and then wanted me to unwrap it again!!! Their quality control doesn’t exist!!!

Resposta da LSA International
No delivery arrived for over a week
No delivery arrived for over a week. Customer services were slow in responding and when they did it was obvious that they hadn’t looked through the details of the delivery status and blamed it on me. Again after two further emails and no response I threatened to go to my credit card company upon which customer services offered a refund or replacement. I am hopefully going to receive the item today after 18 days of paying. I missed giving this as a present for a birthday I was attending on Oct 12th. I received no compensation whatsoever.

Resposta da LSA International
Great product and quick delivery.
They looked different online…
They looked different online but when they arrive they were like basic tumblers. Returning soon
Lightning fast delivery.
Beautiful products at reasonable prices, very informative emails so that you know exactly when to expect your delivery and lighting fast delivery times. I hadn’t purchased from them before but I would have no hesitation in doing so again.
I was so pleased to see the little vase…
I was so pleased to see the little vase I bought was still made. I still have got one that I bought many years ago and is one I use a lot
Item (Pearl Jug) arrived completely…
Item (Pearl Jug) arrived completely smashed to bits, I could hear that was broken when the delivery man from DHL gave it to me, he was totally uninterested when I told him I was broken before I even opened it, he just got back into his van and drove off.

Resposta da LSA International
Purchased the LSA Pearl vase and…
Purchased the LSA Pearl vase and tealights as a special 30th wedding anniversary present. Beautiful, quality product. From order placement to delivery, very happy with quick and efficient service.
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