LYRA Modest Opiniões 

938
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The bikini top piece is not plus size friendly it was actually much too small compared with the description. The turban is slippery and too tight. The leggings skirt was an okay fit. For the price tag... Ver mais

Classificada 1 em 5 estrelas

I wouldn't even give them 1 start in such circumstances. The whole website is on sale, their main returns policy doesn't include the info that even if items don't fit you and are unsuitable, they won'... Ver mais

Classificada 5 em 5 estrelas

Absolutely obsessed with Lyra Modest 🤍 I ordered two swimsuits and even though they didn’t fit me perfectly, their customer service was AMAZING. They were so kind, attentive, and made the return pr... Ver mais

Classificada 5 em 5 estrelas

Fast delivery, everything I’ve ordered was perfect. Fitting was just right quality was right and I’ve got everything on the sale so so fantastic price. I am now addicted customer. I’m not going anywhe... Ver mais


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

938 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(938)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service and swift…

Great customer service and swift delivery! Very happy with the quality of the swimwear. The kaftans could have been made with a little better quality material. Overall very happy

20 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Zanzibar Holiday with LYRA beach wear

I Absolutely love LYRA Modest swim wear it makes me feel soo comfortable yet Beautiful and the fact I don’t have to worry about showing my body makes me feel gorgeous but in a modest way ,i even have people looking at me and adoring my swim swear and I turn round and say,it’s a Muslim modest swim wear!! Thank you LYRA for making swimming fashionable and Beach Holidays Gorgeous xxx

19 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Comfortable and nice looking swimsuits

Lyra swimsuits are the best, the fabric is super soft and lightweight, it feels amazing on the skin and makes you feel comfortable and feminine. Also the customer service is extremely nice and the shipping super fast ☺️ 100% recommendable! Thank you dear Lyra team

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Customer Service & swimwear!

I had such a positive experience with this company! I was looking for a modest swimsuit and, though there were some stock issues at first, Nadia from customer service went above and beyond to help me. We had a bit of back and forth due to some items being out of stock, but she was super helpful and patient throughout. In the end, she found a perfect solution by mixing one of their full suits with a matching skirt for my separates.

Despite ordering on short notice, they made sure I received the items in time for my holiday, and delivery was incredibly fast! I’ll definitely be purchasing from them again—highly recommend!

15 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service was absolutely amazing…

Customer service was absolutely amazing super super helpful and responded to me within an hour when I had to change my order address. Had a holiday coming up and needed some swimsuits asap and I mistakenly ordered to the wrong address and also ordered the wrong size. Both times they were super helpful with changing my address and allowing me to return for free. The swimsuits are super comfortable and amazing quality. As a revert LYRA is the best option for enjoying the beach while keeping modest. Couldn’t recommend them more!!!

5 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My experience with LYRA has been amazing

My experience with LYRA has been amazing in every way! I noticed the high quality of the materials and the attention to detail. The fabrics used are not only stylish and attractive, but they are also extremely comfortable.
The sizes were perfect, and I had no trouble finding the right fit.

What I especially want to highlight is the exceptional customer service. They were incredibly honest and courteous. When I encountered a minor issue, they handled it quickly and efficiently, even sending me new swimwear at no extra cost. This outstanding service truly reflects their commitment to customer satisfaction.

I will definitely remain a loyal customer of LYRA, and I highly recommend them to anyone looking for high-quality swimwear and excellent customer service.

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer services

Lyra customer services have been excellent with my recent purchase. I needed to return a burkini which was too small for my mum. They helped issue a gift card. They then helped source a particular style and size i needed before a certain date which was showing as sold out on the website. Thanks for going that extra mile and checking stock in the depths of the warehouse so that i mum could have her costume in time for her holiday.

2 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently had an excellent experience…

I recently had an excellent experience with LYRA. From the initial communication to receiving the replacement package, the service was professional and attentive.

I had an issue with not receiving my original package, and LYRA responded promptly, resolving the problem by sending a new package in record time. The burkini I received is of excellent quality and fits perfectly, and I feel very comfortable wearing it.

I want to thank the customer service team for their swift and efficient assistance and for their great care in ensuring customer satisfaction. I highly recommend LYRA and look forward to purchasing more of their products in the future.

24 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So happy with my jersey hijab

So happy with my jersey hijab! thank you so much for listening to my review. The new hijab fits so perfectly and is my fave now. Shows you truly care about your customers. I will definitely be ordering from here again.

18 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The bamboo multiway hijab is not only…

The bamboo multiway hijab is not only good for your hair and scalp, it’s also so comfortable to wear, quick and easy to put on and it stays in place. It’s very easy and keeps my head quite cool which is good on hotter days. The quality is very good and delivery is so fast. I would highly recommend this item.

15 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Experience

Amazing swim wear, even better customer service! I have had their Sofia Panel swimwear set for about 2 years now, and absolutely love it. I lost the skirt recently and wanted a replacement but you can’t buy it separately on the website. So I got in touch by emailing them, and they were so helpful in finding the skirt for me from their warehouse. They even refunded me the postage and I got a free cute tote bag which I will definitely use! I really appreciate the team, especially Nadia, who responded to my request quickly and efficiently. I would highly recommend them as they go above and beyond to help their customers. I will definitely be purchasing again from them in the future.

1 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing quality and great customer service

Just received my order from LYRA and I am in love with my Sofia swimsuit! The quality and fit are even better than I expected them to be. I had a few queries regarding the material and delivery options and their customer service was amazing. I will definitely be back and I'm glad to have found my brand for swimwear going forward !!!

23 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I bought two swimsuits in the Lyra…

I bought two swimsuits in the Lyra sale. One was fine. The second is faulty in design as there's no way one can fit their Thighs through the neck hole. That's the only way to put the swimsuit on. It's the Dana design. I have emailed Lyra both via their website and Instagram and no response.

17 de junho de 2024
Opinião espontânea
logótipo da LYRA Modest

Resposta da LYRA Modest

Hey there,

Sorry to hear this - i would be happy to help

We do try to respond to everyone as fast as possible however please do allow 1-2 working days for a response - i can see someone has gotten back to you via email to help with the issue within this timeframe.

Our swimsuits have a bodysuit that you can open from the bottom and wear over your head like you would a t-shirt :) rest assured we would not expect anyone to wear this through the neck hole.

If you have any questions or need any assistance please just get in touch and someone from the team would be happy to be of help !

Regards
Reem :)

Classificada 5 em 5 estrelas

5 stars because that’s what the company…

5 stars because that’s what the company deserves ! I live in France I’ve made on order on Wednesday and it arrived the next day with the express delivery ! The designs are beautiful ! Also the customer support is really reactive and helpful. In less than a week they made me a loyal customer Bravo ! ✨

29 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely poor quality

I had really high hopes for this brand and was really excited to finally see a stylish yet modest brand offering comfortable swimwear. However , within weeks my Burkini was ripped from the side, the zipper got rusty and the leggings had a whole in it.
Extremely disappointed, and definitely not worth the £99. Shame on them for selling such poor quality for a high price.

1 de agosto de 2023
Opinião espontânea

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