LYRA Modest Opiniões 

938
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The bikini top piece is not plus size friendly it was actually much too small compared with the description. The turban is slippery and too tight. The leggings skirt was an okay fit. For the price tag... Ver mais

Classificada 1 em 5 estrelas

I wouldn't even give them 1 start in such circumstances. The whole website is on sale, their main returns policy doesn't include the info that even if items don't fit you and are unsuitable, they won'... Ver mais

Classificada 5 em 5 estrelas

Absolutely obsessed with Lyra Modest 🤍 I ordered two swimsuits and even though they didn’t fit me perfectly, their customer service was AMAZING. They were so kind, attentive, and made the return pr... Ver mais

Classificada 5 em 5 estrelas

Fast delivery, everything I’ve ordered was perfect. Fitting was just right quality was right and I’ve got everything on the sale so so fantastic price. I am now addicted customer. I’m not going anywhe... Ver mais


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

938 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 42% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(938)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very satisfied

I am ordering from Lyra Modest for the second time, I am very satisfied super quality very comfortable. Customer service very hard, super organized. If you have any questions or problems, someone from the team will contact you to solve the problem immediately.

Definitely to recommend. I am very satisfied with your work

Thank you Lyra swim team

16 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Service

I had a couple of queries regarding an order I placed recently and the team were super helpful in getting this resolved for me. Reem in particular was very friendly and professional, kept me informed and updated with my order and got everything sorted for me in no time. I will definitely be ordering again in the future for myself and family, and will be recommending the brand to others as the swimsuits are not only modest but so beautiful and comfortable! Thank you Lyra!

8 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Active hijab wear

I am very happy with my purchase, the items have a very good quality and beautiful. I would definitely order again and highly recommend

20 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service!

Great customer service!! Went above and beyond to accommodate my requests. Will definitely be shopping with Lyra Modest again and telling all of my friends <3

19 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I can't say enough good things

I truly can't say enough good things. Ireached out to see if there were any upcoming sales and the customer service agent told me there wasn't a current sale and that I had just missed one and was kind enough to extend me my own discount code to grab a suit for 20% off! They assisted me through my order as I had a few questions. I was unable to find a certain item as it was out of stock. I let them know if it came back in stock id love to pay the difference and add to my order. THEY ADDED IT AND TWO OTHER GIFTS TO MY ORDER FREE OF CHARGE! I was absolutely blown away with the generosity. I have never experienced it with any other company. As if that's not good enough - they upgraded my order to express shipping - also free of charge. Need I say more?! I can't stop telling everyone about the company's generosity and passion. Great quality suit. Beautiful. Well made. And amazing customer service. Buy from Lyra!

12 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer support!

Amazing customer support!

I am so happy to finally get to have my first order from LYRA, I ordered the Sophia classic black, very nice quality and the size is true to fit. I really want to personally thank Yasmeen from team LYRA support for her efforts, patience and made sure I got my order since I haven’t received it from FedEx the first time, she went above and beyond to ship me another order while dealing with the courier service. Highly recommended and definitely it won’t be my last.
Thank you Lyra team and special thanks to Yasmeen!
Lamis

5 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Je recommande Lyra x100000 fois

Je recommande Lyra x100000 fois. C’est le meilleur service client que j’ai pu expérimenter jusque-là. Une réactivité sans égal. L’équipe Lyra a répondu à ma requête un dimanche, dans l’heure, pour un changement de taille avant expédition. Ensuite, ils m’ont upgrade sans frais à une livraison express, car j’ai partagé avec eux ma crainte par rapport au délai de livraison. J’avais un voyage de prévu et j’avais zappé complètement le férié de Pâques (jour chômé et donc retard d’un jour d’envoi du colis). J’ai reçu ma commande en deux jours sachant que je suis à Berlin !

2 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Truly the absolute best customer…

Truly the absolute best customer service I have ever received with any company! Sara, in particular, is a gem. She took more than 45min of her time to help me assess which size and color would fit me best. She was very accommodating, patient and so sweet! I would not buy swimwear from anywhere else but here! Truly top notch.

28 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I WANT TO CRY

Oh my God. From quality to fit to fashion and style to their incredible customer service. If you need someone to work for you remotely I am in. I ordered a Sofia but a size too big. Contacted Lyra over IG to get some infos. Sara responded quickly and gave me the step by step to follow for the return and reimbursement. I ordered one other model a size down and a few minutes later the sofia again a smaller size. Sara refunded me without me asking the shipping cost by putting both orders together, because if I had ordered them together I would have not have to pay shipping costs. Like hello this is some AMAZING FANTASTIC customer service and experience. I will definitely stick with Lyra in the future. I fell in love with you guys. Please think about me for future positions in customer experience positions 🥰 I may do a giveaway with the bigger size to bless another sister or get the reimbursement and get a third model 🥰🥰🥰🥰

20 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wow! 10/10 would recommend

I contacted Lyra and was quickly met by Sara. She truly was a dream maker! I’ve been wanting to purchase modest swimwear for sometime now but I’ve been on the fence about it. Sara answered all my questions, gave thoughtful suggestions, and showed genuine care. The customer service industry has recently gone downhill, however, Sara from Lyra made this entire process so simple and enjoyable! I cannot express how amazing she treated me and how great my first purchase experience with Lyra was. Btw, Sara was quickly communicating with me from a completely different time zone at night, that’s real customer care. Thank you team Lyra, but a very special thank you to Sara!

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recu un maillot de bain deux trois…

Recu un maillot de bain deux trois jours apres avoir commandé.
Tres satisfaite , il est tres tres beau bien coupé bien taillé. C’est un peu cher mais on voit la qualité des tissus.
Je recommanderai c’est sur!! Merci 😇

11 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lyra Modest - high quality products

Lyra Modest have a wide range of high quality swimwear / beach products to chose from.

I needed to return some items as I had ordered the wrong size and it was so easy to do.

The customer service department is excellent.

I am recommending Lyra to my friends and will definitely be ordering again.

Thank you!

P.s. I am not a Muslim woman, I just love the freedom and comfort their swimwear provides.

1 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best swimwear yet!

Lyra has the best styles currently available in the market.
We ordered two swimsuits, one in black and one in mink and both fit well. Just make sure to use their size chart and measure yourself properly. The mink in particular is a beautiful color!
The order process was smooth and delivery was quick.
If you are thinking about ordering just do it!

27 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service!

Undoubtedly, they offer the best customer service! I bought my Lyra swimwear back in December, but unfortunately, during my first use, I accidentally damaged it in the swimming pool dryer (my own silly mistake!). It was disheartening to tear my skirt, especially since I found such comfort in swimming with my Lyra. Despite my doubts, I reached out to them on Instagram. To my surprise, their customer service was exceptional. I explained that purchasing a whole new set seemed excessive, especially considering the values associated with being a Muslim-owned business. They promptly understood my concerns and sent me a replacement skirt the very next day. This experience reaffirmed my commitment to supporting Muslim-owned enterprises. While we can offer feedback to help businesses improve their products, their core values remain immutable. Thus, it's crucial to seek out and endorse those who align with our principles. With my new skirt in hand, I'm delighted to be back at the pool, enjoying my workouts in my beloved Lyra swimwear!

27 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent product and excellent…

Excellent product and excellent service. Customer service staff are courteous and responsive. Trustful and reputable company that stands behind their product.
Great quality swimwear. Highly recommend.

25 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Très bonne expérience, services clients au top!

Bonjour, j ai eu une très bonne expérience, maillot de qualité. Le service clients est juste formidable. À l'écoute et essaye de trouver une sollution qui est à la faveur du client. Je les remercie et je leur souhaite une bonne continuation.

11 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible Customer Support!

Customer support team was incredibly helpful, I had accidentally ordered the wrong size and they immediately responded to my email and helped me out. Order delivered within one week (I live in a remote area, so one week is amazing!). So excited to wear my swimsuit, the quality looks excellent. Would highly recommend, and will purchase more in the future.

26 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

Amazing! this is the second time to buy swimsuit from LYRA♥️#fashionable & elegant

27 de dezembro de 2023
Opinião espontânea

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