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MagicBreaks Opiniões 

3213
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always a great experience with Magic Breaks. Second time booking and would not hesitate to use again or recommend. Advisor got in touch very quickly after our last trip and was super helpful in securi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was really quick and easy to make a last minute booking to Disneyland Paris and Les Villages Nature! With it being so short-notice, we had to speak with the experts and Rhiannon B helped. Within... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been trying to book Disneyland Paris for my 2 little ones for the last 2 months and just couldn’t find the right deal for us. Cheryl Smith reached out to offer assistance and help get u... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Agência de viagens de cruseiro
  3. Agência de entretenimento
  4. Parque temático
  5. Agregador de viagens

Escrito pela empresa

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Escrito pela empresa

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(3213)

247 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Cheryl was so helpful and was nice to…

Cheryl was so helpful and was nice to actually talk to a human and get booked up instead of a website

11 de abril de 2026
Opinião espontânea
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Resposta da MagicBreaks

Thank you for your lovely feedback! Cheryl will be delighted to read this!

Classificada 1 em 5 estrelas

Sold tickets to a Disney break that…

Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

8 de abril de 2026
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Resposta da MagicBreaks

Thank you for your feedback. We can see you made the booking online. The park tickets for your booking was selected with a specific date at the time of booking on our website.  Many of our customers do select the arrival day, I'm afraid we are unable to remove this option.  We also contacted the supplier and they confirmed they advised you tickets were expired at your requested date. I'm afraid despite our attempts Disney were unable to make any changes. We apologise for any misunderstanding I can confirm the tickets confirmed with the date selected.

Classificada 5 em 5 estrelas

This was so easy to use

This was so easy to do! I hate planning holidays but this made it so simple and straightforward

7 de abril de 2026
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Resposta da MagicBreaks

Thank you for your kind words! We look forward to booking your next magical break!

Classificada 5 em 5 estrelas

First time using Magic Breaks

First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

30 de março de 2026
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Resposta da MagicBreaks

Thank you for your kind words! We're delighted you're happy with Cheryl's service. Your recommendation means alot to us!

Classificada 5 em 5 estrelas

This is our second time using magic…

This is our second time using magic breaks. Highly recommended. Alex helped me this time, and was fast and efficient service! Amazing Thankyou!

6 de abril de 2026
Opinião espontânea
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Resposta da MagicBreaks

Thank you for your kind words! Alex will be thrilled to hear this.

Classificada 5 em 5 estrelas

Disney

We have just booked our special holiday with Cheryl, she has been amazing, so helpful, reassuring, and very, very patient as we tried different ways to look at costings, party of 7 with 3 different households... Would highly recommend to anyone looking to book. Thankyou Cheryl for being so lovely.

4 de abril de 2026
Opinião espontânea
logótipo da MagicBreaks

Resposta da MagicBreaks

Thank you for your lovely feedback! We're so pleased to hear Cheryl was able to help make the booking process smooth for you.

Classificada 1 em 5 estrelas

​Gold Plan is a Waste of Money Baised towards Agents

​Gold Plan is a Waste of Money – Biased Towards Agents
Very bad experience
​Order ID: [67399817]]
Listing ID: [69385935]
​I recently subscribed to the Magicbricks Gold Plan to list my Industrial /Gala Premises in Vasai East for rent, hoping for a direct owner-to-tenant connection. My experience has been a complete waste of money and a total lack of service.
​Aside from "test" inquiries from my own relatives, I have received zero genuine leads. Instead, I am constantly bombarded with messages from Magicbricks promoting properties posted by Agents and Brokers. When my relatives tried searching specifically for "Owner Listed" properties, the platform's interface repeatedly and forcefully pushed Agent listings.
​It seems the platform is hand-in-glove with the broker community, defeating the very purpose of an "Owner-Direct" listing. I am extremely disappointed with this deficiency of service. Save your money—this platform prioritizes agents over independent owners. I am giving '0' ratings for this platform

20 de março de 2026
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logótipo da MagicBreaks

Resposta da MagicBreaks

Thank you for your review. We can see this feedback is intended for a different company MagicBricks not MagicBreaks. As the products mentioned are not related to our business. We kindly ask that this review is directed to the relevant company.

Classificada 5 em 5 estrelas

I would like to say a huge thank you to…

I would like to say a huge thank you to Krista Taylor-Kemp. She took my call yesterday when I was extremely stressed about not receiving my documents and having no information about my upcoming Disney break, with travel just two days away.

Krista went above and beyond to help me — she followed up via email, reassured me throughout, and truly went the extra mile to make sure everything was sorted.

I strongly believe appreciation should be shared, and Krista is a real credit to MagicBreaks. I would highly recommend booking through her.

Thank you so much, Krista, for all your support — it really meant a lot!

2 de abril de 2026
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Resposta da MagicBreaks

Thank you for your kind words! We're delighted you have had a great booking experience with Krista. She will be thrilled to read this.

Classificada 5 em 5 estrelas

I had a lovely agent that helped me…

I had a lovely agent that helped me untold.. answered all my questions and help me loads.. a credit to the company

2 de abril de 2026
Opinião espontânea
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Resposta da MagicBreaks

Thank you for your kind words! We're thrilled you are happy with our agents service.

Classificada 5 em 5 estrelas

Cheryl at magic breaks really helped…

Cheryl at magic breaks really helped include everything we wanted. She was very consistent at responding quickly and very transparent.

2 de abril de 2026
Opinião espontânea
logótipo da MagicBreaks

Resposta da MagicBreaks

Thank you for your kind words! We're delighted you're happy with Cheryl's service.

Classificada 1 em 5 estrelas

TERRIBLE

TERRIBLE

I booked a holiday to Paris with them and requested a change of hotel.. First they quoted an extra £980, then £1300 then said it was full and wont give me a refund as that is the only hotel I want to stay at. They cant fulfill my request so I should be given money back. I will be taking to court

31 de março de 2026
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Resposta da MagicBreaks

Thank you for your feedback. We're sorry you were unhappy with your experience. Your original booking remained confirmed and available. The issue relates to the requested hotel change, which is subject to availability and supplier terms. We can see that you have been offered a refund which was an exception. If you have any further queries please contact customercare@magicbreaks.co.uk

Classificada 5 em 5 estrelas

Would 100% recommend magic breaks for the ease of booking your Disney trip

This is our second Disney trip we’ve booked with magic breaks, everything went perfectly the first time, but all very smooth with the private transfers too. We had Cheryl helping us, and she has been amazing through it with both bookings, so helpful, friendly and quick to respond. Our second trip is next year and I feel completely relaxed about it as I know it all went so well last year. Would 100% recommend magic breaks for the ease of booking your Disney trip.

31 de março de 2026
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Resposta da MagicBreaks

Thank you for your kind words! Cheryl will be thrilled to read this - Your recommendation means a lot to us.

Classificada 5 em 5 estrelas

Easy to book and stress free

Made the whole booking process easy and took the stress out of the trip, would definitely book through them again

16 de março de 2026
Opinião espontânea
logótipo da MagicBreaks

Resposta da MagicBreaks

Thank you for your valuable feedback! We look forward to booking your next magical break.

Classificada 5 em 5 estrelas

I had a lovely travel agent called…

I had a lovely travel agent called Victoria Riley, she was absolutely fantastic at sorting my holiday out for me. She even waited for my annual leave to be accepted, got my quote and information. Kept me in the loop, was very quick at responding to my emails. I genuinely believe she is one of the best there are at magic breaks. This is the 2nd time booking through magic breaks and its so easy.

20 de março de 2026
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Resposta da MagicBreaks

Thank you for your lovely feedback! We're so pleased Victoria provided such fantastic service - she will be thrilled to read this.

Classificada 5 em 5 estrelas

We recently booked our family holiday…

We recently booked our family holiday to Disney World Florida through Magic Breaks, and I honestly can’t recommend them enough—especially Cheryl, who has been absolutely brilliant from start to finish.

Cheryl has gone above and beyond to make sure everything was perfect for us. Nothing was ever too much trouble, and she really took the time to understand exactly what we wanted as a family. She was incredibly patient, responsive, and knowledgeable, guiding us through all the options and making the whole process stress-free.

What really stood out was how hard she worked to secure us an amazing deal. You can tell she genuinely cares about her customers and wants to get them the best possible experience for their budget. Thanks to Cheryl, we’ve ended up with a fantastic holiday that we’re all really excited about.

If you’re thinking about booking a Disney trip, I’d highly recommend asking for Cheryl—she’s a real credit to Magic Breaks!

19 de março de 2026
Opinião espontânea
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Resposta da MagicBreaks

Thank you for your kind words! We're delighted Cheryl could make your Disney holiday so special. She will be thrilled to read this!

Classificada 5 em 5 estrelas

My agent Cheryl smith was fantastic and…

My agent Cheryl smith was fantastic and helped out from start to finish. Prob wouldn’t of booked today if wasn’t for her

15 de março de 2026
Opinião espontânea
logótipo da MagicBreaks

Resposta da MagicBreaks

Thank you for you're kind words! We're delighted you're happy with Cheryl's service!

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