Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Booked a trip to Disneyland Paris and have been trying to contact them to make an amendment but seems there is no way to do so. WhatsApp been ignored for a week, never an agent on webchat and phonecal... Ver mais
A empresa respondeu
Always a great experience with Magic Breaks. Second time booking and would not hesitate to use again or recommend. Advisor got in touch very quickly after our last trip and was super helpful in securi... Ver mais
A empresa respondeu
It was really quick and easy to make a last minute booking to Disneyland Paris and Les Villages Nature! With it being so short-notice, we had to speak with the experts and Rhiannon B helped. Within... Ver mais
A empresa respondeu
Lisa is absolutely fab. I have never had a more helpful and attentive holiday team that I have booked through. She’s so helpful and I will absolutely be using her again
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
Escrito pela empresa
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nice to be able to talk to someone to book Thank you Alex

Resposta da MagicBreaks
Suzy reached out to my sister after she tried to make a booking online. She Offered assistance and end up helping me with my booking too! She was really quick with her emails and really helpful.

Resposta da MagicBreaks
Suzy was really helpful with our booking. Highly recommend

Resposta da MagicBreaks
We have just booked our first holiday through Magic Breaks via Phoebe and we had a great experience. Communication with Phoebe was via email & on the phone and during the few days of looking at all the options and making a final decision, she was so helpful, professional and always responded promptly to any questions I had. It honestly felt like I'd just booked a holiday with the help of a friend! So much so, that we decided to book our next year's holiday for 2027 with her too. Thanks so much Phoebe. Looking forward to hopefully earning more stars for any future bookings. ✨️

Resposta da MagicBreaks
Very easy to use and navigate bew quotes. Love that they contacted me via message after several attempts to book to offer a further discount which was a nice touch. Very good prices in comparison to other sites and direct from disney.

Resposta da MagicBreaks
Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

Resposta da MagicBreaks

Resposta da MagicBreaks
Very competitive pricing strategy and a straight forward website to book from

Resposta da MagicBreaks
Had such a lovely, easy holiday! Fab support system that helped before, during and even after the holiday, all included in the great price they have for the holiday! Lovely support staff and easy system. Had a great time away with my family and was so calm and relaxing.

Resposta da MagicBreaks
Good price but website keeps resetting search even halfway through doing it so results aren't what you entered.

Resposta da MagicBreaks
Can’t fault Magic Breaks & Natalia in particular, she’s helped us book multiple trips now & her efficiency is second to none! Highly recommend!

Resposta da MagicBreaks
Whilst the booking process for our Paris trip was very good, we weren't told that for our Paris Center Parcs booking that we would not be able to book activities until 2 days before our actual trip! I have learnt this after paying for our holiday in full to magic Breaks.
This is appalling as we are a family of 5 and travelling over half term and so by the time we can actually book activities we risk that there will be little availability. It seems that although Magic Breaks takes the whole payment for the trip at the point of booking, they don't actually pass it on to the Center Parcs until much nearer to the holiday.
If we had booked directly with the Center Parcs then we would have been able to book activities upon payment of balance. This is really disappointing and will negatively impact our break, so please be aware if you are planning this kind of booking with Magic Breaks.

Resposta da MagicBreaks
All swiftly sorted and confirmed in 10/15 minutes. Plenty of information provided with contact numbers and recommendations. Very happy with Magic Breaks.

Resposta da MagicBreaks
Big thanks to Alex for helping me to find my family trip to EuroDisney! He was very helpful, friendly and patient. Poor fella, everytime he came back with results, I asked him to tweak and search again! He was always happy to help me! Great service !!! Thanks Alex !

Resposta da MagicBreaks
Great site to book your holiday through Easy user friendly website. Confirmation emailed within given time frame.

Resposta da MagicBreaks
Very straight forward booking through the online chat. Jessica G was amazing and booked my holiday for me and answered all my questions and guided me through every step. This completely took all the stress from me. Would highly recommend booking through MagicBreaks

Resposta da MagicBreaks
We have just booked our 5th cruise with Simon Taylor from Magic breaks - the customer service we have received with every booking has been incredible. Simon responds so quickly to our email enquires, he is polite, knowledgeable and answers all of our (many) questions with thought and care. I honestly would not go anywhere else now to reserve our family holidays. Thankyou Simon - you are wonderful!

Resposta da MagicBreaks
I can’t fault this company. I’ve used them four times now and every time I’ve had an issue they have been able to sort it right away!
Will only book through them!

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Resposta da MagicBreaks
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