It was easy to find the item I wanted and there were suggestions for additional related items which I also ordered. Was a bit hesitant to order as shipping to US but items arrived intact and within a... Ver mais
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Leia as opiniões dos outros
I paid for fast delivery which your courier did not fulfill. I have requested a refund of the extra I paid for delivery through your contact service but you have not actioned it. It's unacceptable... Ver mais
A empresa respondeu
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... Ver mais
A empresa respondeu
Delivery provider now Yodel. Yodel lost parcel. Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road. Tried to contact Mags Direct. Web... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Informações de contacto
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, Reino Unido
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4,0
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Experience All Round
Great experience from ordering to delivery. I love the fact I can order one magazine without a subscription which makes the service very flexible. Easy to use and fast delivery.
15 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review Helen,
It is very much appreciated and we are really pleased to hear you are happy with our service and that your magazine arrived quickly.
Thank you for your support, and we hope to see you again soon!
Best Wishes,
MagsDirect
Extra customs charge
Took 2.5 weeks to be delivered ! Have sent multiple email requests to customer service no reply ! To top it off on top of paying shipping I got a customs bill of €9 sent this to customer service and zero reply ! Won’t be ordering again !
10 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your feedback, Gar.
We’re sorry to hear about your experience and understand your frustration regarding the delivery time and the customs charge.
To clarify, we have checked our records and we have not received any contact from you via our customer service channels or contact form regarding this order. Had we been contacted, we would have been happy to assist and look into this for you.
As stated in our shipping FAQs and policies, international orders may be subject to import fees, taxes, or customs duties depending on local regulations, which are outside of our control and remain the customer’s responsibility.
That said, we do want to help resolve any outstanding concerns for you. Please contact us using the link below so our team can review your order and assist you directly: https://magsdirect.co.uk/contact/
Best Wishes,
MagsDirect
Great mag promptly supplied with 241…
Great mag promptly supplied with 241 voucher. Thank you
14 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Roy!
We’re really pleased to hear you’re happy with the magazine and that it arrived promptly with your 2 for 1 voucher included. It’s great to know everything reached you as expected.
We appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Great magazine and fast delivery even…
Great magazine and fast delivery even though it was a bank holiday weekend.
14 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Sam!
We’re really pleased to hear you’re happy with the magazine and that it arrived quickly, even over a bank holiday weekend. That’s great to know, and we appreciate your understanding during busy delivery periods.
Thank you for your support, and we hope to see you again soon!
Best Wishes,
MagsDirect
Reasonably priced postage and very…
Reasonably priced postage and very quick delivery.
6 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Martin!
We’re really pleased to hear you found the postage reasonably priced and that your delivery was very quick. Providing great value and fast service is exactly what we aim for.
We appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Fantastic site and order process very…
Fantastic site and order process very smooth. So many title options
16 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Liza!
We’re delighted to hear you found the site fantastic and the ordering process smooth. It’s also great to know you’re enjoying the wide range of titles we offer.
We really appreciate your support and hope to see you again soon!
Best Wishes,
MagsDirect
thank you for sorting it out
thank you for sorting it out, thought it had gone to my old address from 4 years ago,
3 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, June!
We’re really glad we were able to sort things out for you and that the issue with the address was resolved. It’s great to hear everything worked out in the end.
We appreciate your patience and your support, and we hope to serve you again soon!
Best Wishes,
MagsDirect
My May edition of Gardeners World came…
My May edition of Gardeners World came on time as I wanted to make sure I got the 2 for 1 card.
1 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Karen!
We’re so pleased to hear your May edition of Gardeners’ World arrived on time and that you were able to get the 2 for 1 card — we know how important those offers can be!
Thank you for your support, and we hope you enjoy your magazine.
Best Wishes,
MagsDirect
No complaints at all
No complaints at all, received my magazine on time in excellent condition, very pleased.
11 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Heather!
We’re delighted to hear you have no complaints at all and that your magazine arrived on time and in excellent condition. It’s great to know you’re very pleased with your experience.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Resposta da Mags Direct
Hi Mark,
Thank you for your 5-star review! We're really pleased to hear you were happy with our quick service.
We truly appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Resposta da Mags Direct
Hi Ju Ju Ed,
Thank you for your 5-star review! We're really pleased to hear you were happy with our quick service.
We appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Resposta da Mags Direct
Hi Holly,
Thank you for your 5-star review! We're really pleased to hear that you had a good experience with us.
We appreciate your support and hope to serve you again soon.
Best Wishes,
MagsDirect
Excellent service
Excellent service.
Easy to order, arrived within days. Totally exceeded my expectations.
8 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Jackie,
Thank you for your 5-star review! We're delighted to hear that you found ordering easy and that your magazine arrived within days.
It’s fantastic to know we exceeded your expectations, and we really appreciate you taking the time to share your experience.
We hope to serve you again soon!
Best Wishes,
MagsDirect
Excellent
Excellent, I pre-ordered the magazine in the evening on Tuesday 31st March and it arrived on Thursday morning, the 2nd April!
2 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Caroline,
Thank you for your 5-star review! We're delighted to hear that your pre-ordered magazine arrived so quickly, just a couple of days after purchase.
It’s great to know you were pleased with the speedy delivery, and we really appreciate you taking the time to share your experience.
We hope you enjoy your magazine and look forward to serving you again soon!
Best Wishes,
MagsDirect
So convenient
Really easy ordering and very reasonable postage at just £1, way more convenient than going to the shops!
14 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Rebecca,
Thank you for your 5-star review! We're so pleased to hear that you found the ordering process really easy and that the postage offered great value and convenience.
It’s wonderful to know we can help make getting your magazines simpler than going to the shops!
We really appreciate your support and hope to serve you again soon.
Best Wishes,
MagsDirect
I bought the digital detox magazine and…
I bought the digital detox magazine and am enjoying it very much. A nice range of puzzles and activities
10 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Catherine,
Thank you for your 5-star review! We're so pleased to hear that you're enjoying the Digital Detox magazine and that you're finding the range of puzzles and activities engaging.
It’s great to know it’s providing a relaxing and enjoyable experience for you.
We really appreciate your support and hope you continue to enjoy future issues!
Best Wishes,
MagsDirect
Resposta da Mags Direct
Hi George,
Thank you for your 5-star review! We're really pleased to hear you had a great experience and appreciate your recommendation.
Thanks for your support—it means a lot to us, and we hope to serve you again soon!
Best Wishes,
MagsDirect
Hassle free transaction
Hassle free transaction, communication good with speedy delivery.
Many thanks
26 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Sandra,
Thank you for your 5-star review! We're delighted to hear that you had a hassle-free transaction and that communication and delivery were both up to standard.
It’s always great to know our customers are happy with the service, and we really appreciate you taking the time to share your experience.
Many thanks for your support, and we hope to serve you again soon!
Best Wishes,
MagsDirect
The magazines arrived timely!
28 de outubro de 2025
Opinião espontânea
Resposta da Mags Direct
Hi Cam Cai,
Thank you for your 5-star review! We're so pleased to hear that your magazines arrived on time.
We really appreciate your support and hope you continue to enjoy your publications.
Best Wishes,
MagsDirect
Only ordered one item
Only ordered one item , but received it very quickly , packed well , will use company again
1 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Mr Sutcliffe,
Thank you for your 5-star review! We're so pleased to hear that your order arrived quickly and was well packed.
No matter the size of the order, we always aim to provide a fast and reliable service, so it’s great to know we delivered on that.
We really appreciate your support and look forward to serving you again in the future!
Best Wishes,
MagsDirect
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