It was easy to find the item I wanted and there were suggestions for additional related items which I also ordered. Was a bit hesitant to order as shipping to US but items arrived intact and within a... Ver mais
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Leia as opiniões dos outros
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... Ver mais
A empresa respondeu
I paid for fast delivery which your courier did not fulfill. I have requested a refund of the extra I paid for delivery through your contact service but you have not actioned it. It's unacceptable... Ver mais
A empresa respondeu
Delivery provider now Yodel. Yodel lost parcel. Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road. Tried to contact Mags Direct. Web... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Informações de contacto
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, Reino Unido
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4,0
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Only ordered one item
Only ordered one item , but received it very quickly , packed well , will use company again
1 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Mr Sutcliffe,
Thank you for your 5-star review! We're so pleased to hear that your order arrived quickly and was well packed.
No matter the size of the order, we always aim to provide a fast and reliable service, so it’s great to know we delivered on that.
We really appreciate your support and look forward to serving you again in the future!
Best Wishes,
MagsDirect
Magazine was delivered on time
Magazine was delivered on time and arrived in excellent condition...
3 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Julie,
Thank you for your 5-star review! We're so pleased to hear that your magazine arrived on time and in excellent condition.
Providing a reliable and high-quality service is really important to us, so it’s great to know we met your expectations.
We truly appreciate your support and hope you enjoy your magazine!
Best Wishes,
MagsDirect
Streamlined online ordering
Streamlined online ordering of my favourite publication, which I was excited to find as very difficult to source locally in Australia. Communication every step of the way. Prompt delivery.
9 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Misha,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the online ordering process smooth and that you were able to get hold of your favourite publication, especially given how difficult it is to source locally in Australia.
It’s great to know our communication and delivery met your expectations—this is exactly the experience we aim to provide.
We truly appreciate your support and hope you continue to enjoy your magazine!
Best Wishes,
MagsDirect
Simple to place an order which arrived…
Simple to place an order which arrived in the promised time,
31 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Margaret!
We’re glad to hear that you found it simple to place your order and that it arrived within the promised time. Providing a smooth and reliable experience is very important to us, so your feedback is much appreciated.
We hope to serve you again soon!
Best Wishes,
MagsDirect
Easy to use website and great deals.
Easy to use website and great deals.
7 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Jessy!
We’re really pleased to hear you found our website easy to use and that you were happy with the great deals available. It’s great to know you had a positive experience browsing and shopping with us.
We truly appreciate your support and look forward to serving you again soon!
Best Wishes,
MagsDirect
The magazine arrived very late but customer services finally came up trumps
The magazine never arrived . Not had a refund yet.
UPDATE
Magazine finally arrived 10/4/26 . It had been ordered 24/3/26 . Had to complain a few times but all OK now.
24 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Anona,
We’re very sorry to hear that your magazine didn’t arrive and that you’re still waiting on your refund — we completely understand how frustrating this must be.
This isn’t the level of service we aim to provide, and we’d like to resolve this for you as quickly as possible. Please contact us using the link below with your order details so we can look into this and ensure it is sorted for you:
https://magsdirect.co.uk/contact/
Thank you for bringing this to our attention, and we hope to put this right.
Best Wishes,
MagsDirect
Resposta da Mags Direct
Thank you for your 5-star review, Keith!
We’re really pleased to hear you’re happy with the magazines. Your support means a lot to us, and we hope you continue to enjoy our selection.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Reliable online purchase.
The company kept me informed of the progress of my order and dispatched in when they said. It arrived on time and in good condition.
2 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Susan!
We’re really pleased to hear that you found your online purchase reliable and that you were kept well informed throughout the process. It’s great to know your order arrived on time and in good condition — exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Always excellent service
Always excellent service, easy to navigate on clear website with excellent product description.
Product arrived on time very well packed by courier who kept in touch. Cannot fault at all.
2 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Malcolm!
We're delighted to hear that you’ve had consistently excellent service with us. It’s great to know you found our website easy to navigate and that the product descriptions were clear and helpful. We’re also pleased your order arrived on time, well packed, and that the courier kept you updated throughout.
Your feedback means a great deal to us, and we truly appreciate your continued support.
Best Wishes,
MagsDirect
Cheap postage and great mag
3 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Stuart!
We’re really pleased to hear you’re happy with the magazine and that you found the postage to be good value. It’s great to know you enjoyed your order.
We appreciate your support and hope to see you again soon!
Best Wishes,
MagsDirect
Excellent service received
2 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, James!
We're delighted to hear you received excellent service — that’s exactly what we aim to provide every time. Your kind feedback is greatly appreciated by the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Resposta da Mags Direct
Thank you for your 5-star review!
We’re really pleased to hear you found us trustworthy and that your order arrived quickly. Providing a reliable and efficient service is very important to us, so your feedback is greatly appreciated.
We hope to serve you again soon!
Best Wishes,
MagsDirect
Easy to order
Easy to order. Postage only £1 cheaper than driving to a shop!
3 de abril de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Tracy!
We're glad to hear you found the ordering process easy. We also appreciate your feedback regarding postage — we always aim to keep our delivery options as competitive and convenient as possible, and your comments help us continue to improve.
Thank you for choosing us, and we hope to see you again soon!
Best Wishes,
MagsDirect
Excellent company
Excellent company. Would highly recommend
28 de fevereiro de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Rebecca!
We’re really pleased to hear you’ve had such a positive experience with us and truly appreciate your recommendation. Your kind words mean a lot to the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Being on the other side of the pond
Being on the other side of the pond, it’s exciting to get special figures associated with the magazines so conveniently.
2 de janeiro de 2026
Resposta da Mags Direct
Thank you for your 5-star review, Chris!
We're delighted to hear that you're enjoying being able to access the special figures and magazines so conveniently, even from across the pond. It’s great to know our service is helping bring those items to you with ease.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
The shipment was held by customs
Mags Direct shipped the order, but unfortunately the shipment was held up by the local customs office.
18 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Hi Sarka,
We're really sorry to hear that you haven’t received your order and that you feel let down by our lack of response — this is certainly not the experience we aim to provide.
We’d like to look into this for you as a priority and get things resolved as quickly as possible. Please could you contact us via the link below with your order details so we can investigate and assist you further:
https://magsdirect.co.uk/contact/
We appreciate you bringing this to our attention and hope we can put this right for you.
Best Wishes,
MagsDirect
Just what i wanted
Just what i wanted, delivered quickly. The free gift part of the original magazine was present and intact. Happy
11 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Monica!
We're so pleased to hear that everything was just what you wanted and that your order arrived quickly. It's great to know the free gift was included and intact too — that’s exactly the experience we aim to deliver.
Thank you for your support, and we hope to serve you again soon!
Best Wishes,
MagsDirect
Great service and delivery
4 de abril de 2025
Opinião espontânea
Resposta da Mags Direct
Thank you for your 5-star review, Nicholas!
We're delighted to hear you were happy with both our service and delivery. Your feedback is greatly appreciated and motivates us to keep delivering the best experience possible.
We hope to see you again soon!
Best Wishes,
MagsDirect
Great pricing
Great pricing, efficient, prompt delivery, would recommend anytime, 10/10, AAA+++.
18 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your fantastic review, Neil!
We're really pleased to hear you found our pricing competitive and that our service was efficient with prompt delivery. It’s great to know you’d recommend us so highly — your “10/10, AAA+++” truly means a lot to the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Can't log into account and you didn't…
Can't log into account and you didn't send access email.
23 de março de 2026
Opinião espontânea
Resposta da Mags Direct
Thank you for your review William, as your feedback is important to us.
Unfortunately, we cannot see any email contact from you regarding this issue. Please contact customer service team magsdirect@flgroup.co.uk and hopefully we can resolve this matter to your satisfaction.
We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best Wishes,
MagsDirect
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