Mags Direct Opiniões 1270

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was easy to find the item I wanted and there were suggestions for additional related items which I also ordered. Was a bit hesitant to order as shipping to US but items arrived intact and within a... Ver mais

Classificada 5 em 5 estrelas

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I paid for fast delivery which your courier did not fulfill. I have requested a refund of the extra I paid for delivery through your contact service but you have not actioned it. It's unacceptable... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Delivery provider now Yodel. Yodel lost parcel. Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road. Tried to contact Mags Direct. Web... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banca de jornais

Escrito pela empresa

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great site with good deals on magazines…

Great site with good deals on magazines and quick, efficient postage

20 de março de 2026
Opinião espontânea
logótipo da Mags Direct

Resposta da Mags Direct

Thank you for your 5-star review Andy, it is very much appreciated.

Your feedback means a lot to us and we are happy that you were pleased with our good deals, along with the quick and efficient delivery. We hope you enjoy your magazine of choice and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Bought as a gift

Bought as a gift. Great service.

2 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Lynn, it is very much appreciated.

Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope your gift is enjoyed and we look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Good for recent issues of magazines

The site is very good for getting recent issues of magazines , not just the latest newsstand copy. They are well packaged when they are sent with good communications throughout

6 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Neil, it is very much appreciated.

Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Great site

Great site, found what I was looking for and can't wait to receive my first order!

20 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Andrea, it is very much appreciated.

Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that you found what you were looking for. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Exceptional service!

The magazine arrived in perfect condition!
Their customer service dept. quickly responded to my query. I am extremely pleased and will be using them again, without any hesitation.
Well done!

18 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Christopher, it is very much appreciated.

Your feedback means a lot to us, we are very happy that you feel you have received exceptional service when using Mags Direct and that your query was answered in a timely manner.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 2 em 5 estrelas

Delivery never arrived

Delivery never arrived. Their web address for emails always returns as un able to connect. Thee is no published c/n so looks line I've lost my money on this purchase with no apparent way of getting in touch to get a refund!
28/03 still no direct reply from Mags Direct!
Have emailed them on the suggested address. No reply received at all. No other contact from them either.
Not happy with there service.

3 de março de 2026
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Resposta da Mags Direct

We’re very sorry to hear about this Andrew and completely understand how frustrating this must be for you.

Someone from the team will email you directly about this issue and hopefully we can resolve this matter to your satisfaction.

Should you wish to our contact customer service team again, please email magsdirect@flgroup.co.uk

We apologise for the inconvenience caused.

Best Wishes,
MagsDirect

Classificada 5 em 5 estrelas

First time shopping with mags direct…

First time shopping with mags direct ..no problems encountered and found delivery really quick, and kept up to date on tracking.
Will use again in the future 😄

1 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review, it is very much appreciated.

Your feedback means a lot to us and we are happy to hear that you found our website easy to use and that your order arrived promptly. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Advanced magazines

I enjoy your special magazines and here in Australia they are three months behind
So I like being ahead with my reading

1 de dezembro de 2025
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Resposta da Mags Direct

Thank you for your 5-star review Suzanne, it is very much appreciated.

Your feedback means a lot to us and we are happy to hear that you found us to be the best way of getting your chosen magazines to Australia ahead of time..

We look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

What can I say ?

What can I say ?
Straight forward purchase and delivered promptly.
That’s what it’s all about.

1 de dezembro de 2025
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Resposta da Mags Direct

Thank you for your 5-star review Michael, it is very much appreciated.

Your feedback means a lot to us, we are also happy to hear that you found our website easy to use and that your order arrived promptly. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Great for single editions of subscriber mags

Reasonable price with ok delivery by Yodel

21 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Geoff, it is very much appreciated.

Your feedback means a lot to us and we are happy to hear that you had a positive experience with Mags Direct.

We look forward to seeing you back again in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Great seller

Great seller. The magazines were priced very reasonably, postage costs acceptable. Magazines packaged to protect against the elements and arrived super quickly. Aced it 🌟

23 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Sarah, it is very much appreciated.

Your feedback means a lot to us and we are very happy to hear that we Aced it! We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Would buy from again

The magazine came in perfect condition, and it arrived in a timely manner, it also came with the correct Lego minifigures and was a good price.

22 de janeiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review, it is very much appreciated.

Your feedback means a lot to us and we are happy to hear that your order arrived quickly and in perfect condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 4 em 5 estrelas

Order the Feb issue of BBC Sky at…

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly the same price as the magazine to post it from within the UK.

4 de março de 2026
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Resposta da Mags Direct

Thank you for your 4-star review. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your order arrived quickly, in excellent condition.

We are always checking for the best pricing options available to us for our customers and apologise that on this occasion, it was more than you would have liked. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Great company

Great company , terrific selection of magazines to choose from , excellent prices , fast delivery.

2 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Richard. It is very much appreciated.

Your feedback means a lot to us and we are happy that you were pleased with our extensive selection, along with our excellent prices. We hope you enjoy your magazine of choice and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Easy to use website

Easy to use website. excellent speedy service

1 de março de 2026
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Resposta da Mags Direct

Thank you for your 5-star review Lesley. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found our website easy to use and that you had an efficient, speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

I have bought magazines from here several times

I have bought magazines from here several times. The order placed in January 2026 arrived correctly, as it should. There was a problem with the previous order placed in December 2025. I also left the corresponding feedback last time. MagsDirect's system showed that the magazines were available. I completed the purchase, but when the goods arrived, some of the magazines were missing. I sent several inquiries. It took over a month to wait for a response. The explanation was that the magazines were out of stock. MagsDirect refunded the money for the missing magazines, so that matter was also resolved. It seems to me that the response to inquiries is not very fast, it can take weeks, but eventually, when someone actually responds, things start to move forward. In conclusion, I would say that in general, it works. Based on my latest experience, I would say that I plan to buy more magazines from them.

30 de janeiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review, it is very much appreciated.

Your feedback means a lot to us and we apologise for any delayed response to your emails. We are pleased to hear that you will continue to use our service and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Classificada 5 em 5 estrelas

Reliable and fast as always👍

Another positive experience... simply perfect⭐⭐⭐⭐⭐

21 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review and thumbs up Ilona. It is very much appreciated.

Your feedback means a lot to us, and we are happy to hear that you had another positive experience with Mags Direct.

We look forward to seeing you back again in the future.

Best wishes,
Mags Direct.

Classificada 1 em 5 estrelas

Once again; poor quality.

Once again, items arrived in an unacceptable condition. Attempted to contact 'customer service'; haven't received a reply almost a week later.

20 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your review and for bringing this to our attention. Our
magazines are always shipped in perfect condition and we would hope that they are treated well during transit.

We are very sorry that to date the the customer support team has not yet responded to your email. We’ll make it a priority to resolve this issue for you.

Please also accept our apologies for any inconvenience and disappointment caused.

Best wishes,
Mags Direct.

Classificada 3 em 5 estrelas

very diappointed

When I ordered the magazines and asked for them to be posted to my home in France, no mention was made of Import Tax being paid. When I placed the order I paid £7.50 postage charge for two magazines, then had to pay another E10 import tax. I did email your company saying how disappointed I was that Import Tax had not been mentioned but you didn't have the courtesy to reply!!!

2 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your review Hazel.
We are sorry to hear that you were unhappy with the Import/Custom fee`s, we understand this can be frustrating. Sadly these fees are out of our control and have become much more complicated since Brexit as each country has set its own rates.

It does fully explain in the T&C`s on the site that any customs or VAT fees are the responsibility of the customer and that you will need to pay them before receiving your parcel.

Unfortunately, I cannot see any email contact from you in relation to this matter, which is most likely why you have not received a response. Should you wish to contact us again, please contact us via https://www.magsdirect.co.uk/contact
with your order details.
Our apologies once again for the frustration.

Kind Regards,
Mags Direct.

Classificada 5 em 5 estrelas

Great company

Great company, have what I was looking for at a good price, great service.

25 de fevereiro de 2026
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Resposta da Mags Direct

Thank you for your 5-star review. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found exactly what you were looking for at a good price. We hope you enjoy your magazine of choice and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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