Makrom Opiniões 

599
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer service and the shirts are great. Well made and my favourite material as not easily creased and always look sharp. Delivery was quick which is always a positive. Will be ordering... Ver mais

Classificada 5 em 5 estrelas

Makrom make truly unique shirts which are bold, colourful and imaginative. They use good quality fabrics with innovative, head turning designs which my husband and sons all love because the shirts are... Ver mais

Classificada 5 em 5 estrelas

Excellent service delivered very quickly. High quality unfortunately I ordered 2 shirts different sizes as never bought from here before. One didn’t fit and needed to be returned for exchange. Again v... Ver mais

Classificada 4 em 5 estrelas

I ordered 4 shirts, 2 white with detail, 1 broad black and white striped and 1 black with detail. I am 5’10” with a 41” chest and a 34” waist, I ordered Large which fit perfectly. The quality is very... Ver mais

Informações sobre a empresa

  1. Loja de moda masculina
  2. também em
  3. Loja de estampagem de roupa
  4. Loja de moda feminina
  5. Loja de roupa
  6. Loja de roupa em tamanhos grandes
  7. Loja de t-shirts

Informação fornecida por diversas fontes externas

Bespoke Men's Wholesale & Retail Store. Established since 1994 Specialise in Print Shirts, Double Collar Shirts, Suits & Fashion Blazers


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

599 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(599)

30 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Steer clear of Makrom shirts

I have bought a lot of shirts from Makrom, and thought they were good people UNTIL I bought one which shrank in an eco wash. Instead of apologising and sending a new one, Makrom Management said “You will need to send back the items packed in its original packaging with the labels attached.” In the next email, they said “As per our return policy we have a right to refuse items which have been worn, washed & without the original packaging labels.” It all just makes a mockery of what a guarantee means.

You have been warned that you must retain the packaging and keep the labels attached to the shirt until you have washed it at least once in case it shrinks.

I was telling my friends how good Makrom were, but how wrong it turns out I was when I had a problem. It doesn’t matter then how good a customer you have been.

23 de junho de 2023
Opinião espontânea
logótipo da Makrom

Resposta da Makrom

Hi Mr. Gadsden

We have tried our best in resolving the situation for all parties, including offering you an exchange or refund.

As explained in the email to you, the first email which was sent to you was a generic email we send to everyone which puts through a refund or exchange request via email.

In the second email, we simply explained our company policy on refunds and exchanges, once you had emailed us regarding trading standards & warranty.

We had not said no, or refused your request in replacing the shirt. We clearly explained in the email We have a right to ask for the item to be sent back to us, which you had claimed is faulty, in order for us to inspect and take back to the manufacturer, as was also mentioned in the previous email. "As we have rarely heard of our products shrinking in the wash"

To clarify with you, we have not refused your request on exchanging or refunding, we have simply requested the shirt back for inspection as we have a right to do so.

We of course do not expect customers to hold on to labels once they have washed the products.

Warm Regards
Makrom Management

Classificada 5 em 5 estrelas

Beautiful Shirt

My Order was delivered promptly unfortunately it was the wrong size and size required currently sold out . The Shirt was beautifully made and material of good quality will definitely be ordering from site again.

12 de junho de 2023
Classificada 4 em 5 estrelas

Best choice for mens shirts

Nice clear website choosing product and sizing was great and clear, delivery very prompt and was kept informed of progress.
Did cost a bit to send back unwanted items

9 de junho de 2023
Classificada 5 em 5 estrelas

I ordered a shirt which came quickly…

I ordered a shirt which came quickly from the UK to the other side of the world in NZ. Awesome quality too. The sizing was incorrect and didn't correspond to the online size chart. Makrom did a great job assessing my claim for a refund, and they returned the total amount, including shipping.

18 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service. Telephone call was answered quickly by a real person who was knowledgeable answered queries without hesitation. Shirts dispatched as promised same afternoon ordered; arrived next day.
Wonderful colours and quality shirts.

11 de maio de 2023
Classificada 5 em 5 estrelas

Very good return/replacement service

I like the "different" shirts, but even more I am impressed by the speed of service. ordered them on 9 May but didn't notice that I had ordered the wrong sizes. The replacements were delivered on 17 May, so they have been back and forth three times over 8 days, including a weekend. Well done to you and to the Royal Mail!

8 de maio de 2023

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