I have bought 4 different pairs of trainers over the last 2 years. The quality is amazing. The box. The extra laces. Shoe horn and Bags all included. I recently had a problem with a pair. I spoke to s... Ver mais
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Leia as opiniões dos outros
Paid for trainers .... Still not received, after a long wait, due to Easter and an IT issue on Mallets end DPD dropped a pair of 200 trainers on my door step ( I live on a main rd , and if no answer... Ver mais
A empresa respondeu
I ordered some shoes that I needed fairly quickly, received! However I needed the next size up. Shona was very professional, proactive , I sent them back the same day and Shona got me the replacemen... Ver mais
A empresa respondeu
Style is where they really shine, The design is clean, modern, and versatile they pair well with pretty much anything, from casual outfits to something a bit more dressed up. I’ve had quite a few com... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mallet London is a luxury footwear brand committed to innovative design and exceptional craftsmanship. Founded in 2015 to redefine the luxury trainer market, Mallet combines high-end materials with distinctive style, making aspirational luxury accessible. Rooted in London, Mallet’s designs are inspired by the city’s dynamic culture, with styles named after iconic streets and neighbourhoods. This connection reflects the brand’s journey from its London origins to becoming a recognised leader in modern luxury footwear and clothing.
Informações de contacto
London, Reino Unido
- team@mallet.com
- mallet.com
4,1
Bom
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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All mallet trainers are top quality I…
All mallet trainers are top quality I bought my first pair of mallets 4 years ago and there still like new
8 de dezembro de 2025
Resposta da MALLET
Hi Adam,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Excellent service thank you.
24 de novembro de 2025
Resposta da MALLET
Thank you Sally, for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Great trainers
Great trainers, swift delivery will be coming back again.
Highly recommend
1 de dezembro de 2025
Resposta da MALLET
Hi there!
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
The stiching came apart
The stiching on the trainers I bought came apart the first time I attempted to put them on
25 de novembro de 2025
Resposta da MALLET
Thank you Ryan for taking the time to provide us with your feedback, and we are saddened to hear what has happened.
I can see you have been in touch with the team who have apologised for this item being delivered faulty. The images have been passed to our Production team. Once the return is back with us, a full refund will be processed to you.
Again we are so sorry that this has happened with one of out products.
Wishing you a lovely rest of the day!
Mallet
Quality designer trainers & speedy…
Quality designer trainers & speedy delivery.
30 de novembro de 2025
Resposta da MALLET
Thank you Gary for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
The sneakers arrive in time as promised…
The sneakers arrive in time as promised and the quality is unmatched but your return policy needs improvement. I sent back a wrong size and bought a new size 2 days after returning the wrong one. Up to now I haven’t received my refund
30 de novembro de 2025
Resposta da MALLET
Thank you Marvelous for taking the time to provide us with your feedback, and we are saddened to hear what has happened.
I have checked and can see the refund was processed on the 12th December, so please allow 3-5 working days for the money to appear in your account.
Again, we are very sorry for the delay, but due to peak season, we have extended the normal 7 working days to 10 working days.
Have a lovely rest of your day!
Mallet
Resposta da MALLET
Thank you Mr Silvester for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
What a good looking product and fits…
What a good looking product and fits perfect
7 de dezembro de 2025
Resposta da MALLET
Thank you Jennifer for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Resposta da MALLET
Thank you Jacob for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Resposta da MALLET
Thank you Karen for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Resposta da MALLET
Thank you Jason for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Resposta da MALLET
Thank you Paul for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Company fab loved the finishing touches…
Company fab loved the finishing touches like replacenent laces and shoe horn makes this experience far superior than other stores thank u
7 de dezembro de 2025
Resposta da MALLET
Thank you Sylvia for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Love these trainers my third pair
Love these trainers my third pair. Great quality, look cool Got them at a great price in the sale. Very happy with my latest pair
7 de dezembro de 2025
Resposta da MALLET
Thank you Neil for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Mallet is a very nice and big brand
Mallet is a very nice and big brand, its products are very amazing and stunning you can’t go wrong in shopping with it you will have a very good experience when you shop with it
23 de novembro de 2025
Resposta da MALLET
Thank you Muhammad for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Resposta da MALLET
Thank you Emma for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Brilliant quick delivery and perfect…
Brilliant quick delivery and perfect quality
29 de novembro de 2025
Resposta da MALLET
Thank you Wayne for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
Quality product
29 de novembro de 2025
Resposta da MALLET
Thank you Mr Dracup for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
I have not received my order
6 de dezembro de 2025
Resposta da MALLET
Hi Aimee,
Thank you for taking the time to provide us with your feedback and we are saddened to hear what has happened. Please reach out to the team on team@mallet.com with your order number and we will look into the situation for you.
Wishing you a lovely rest of the day,
Mallet
5 * service
Only took a couple of days to arrive, they are the best shoes I’ve brought so comfortable.
28 de novembro de 2025
Resposta da MALLET
Hi Matthew,
Thank you for taking the time to provide us with your valuable feedback.
Your insights regarding our products and services are greatly appreciated by everyone at Mallet Footwear. We consider your input essential as we strive to deliver the highest level of service & superior merchandise to all our customers.
If you haven't already, please sign up to our Loyalty Scheme / Members Club. You will receive special discounts and earn points that can go towards future purchases so it is well worth it. The link is: https://mallet.com/pages/mallet-members-club
Thank you for your continued support and we look forward to dealing with you again in the near future.
Mallet
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