Martha Stewart & Marley Spoon Opiniões 5154

TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Been ordering from Marley spoon for about a year or more. The quality of the food, and the recipes have been really good, compared to similar companies. At first they were getting it right. The deliv... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We really like the quality of the meat and vegetables etc. much better than hello fresh and blue apron. But, the products are just thrown in the box without any protection or organization. This most r... Ver mais

Classificada 5 em 5 estrelas

I’ve tried three other similar companies and I dumped them all in favor of Marley. Generally more creative and daring, some of these recipes are so simple, yet they come up with combos I’d never have... Ver mais

Classificada 2 em 5 estrelas

Issues with every box. Ingredients are commonly missing. Everything is dumped into a single box, no matter how many meals. Very unorganized. Financially, they don't make things truly "right" when... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Fornecedor de produtos alimentares

Escrito pela empresa

We are Martha Stewart & Marley Spoon We love cooking - Martha Stewart & Marley Spoon is making it easier to cook the food you want to eat. We bring together seasonal ingredients, simple, delicious recipes, and make it easy so you can enjoy the fun part - cooking. Experimenting with food is what we do everyday. Our chefs are always in the Martha Stewart & Marley Spoon kitchen creating and perfecting exciting dishes for the weekly menus. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home. Fresh Ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop. Enjoy a fantastic cooking experience and eat well at the same time. We do everyday!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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3,4

Todas as opiniões

(5154)

160 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Long Time Customers

We've subscribed to Marley Spoon for years and like it as much today as we first did. The website--with very little getting used to--is easy to navigate and keeps you fully informed. Customer service is simply amazingly accommodating and prompt. Many diverse choices of meals and other items. Items are well boxed and of a uniformly good quality. The recipes are well narrated and work well. The meals taste great and looks beautiful as well. Very pleased.

7 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Happy meals, happy family.

My family is more than happy with Marley Spoon. We have tried other meal prep companies (Hello Fresh, Home Chef, etc.). Thank you so much for your meal ideas, awesome recipes, and fresh quality produce.

3 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely recommend!

Couldn't be happier with this meal delivery. Every dish is delicious. I went from cooking by microwave or take out to cooking these meals almost every night. The recipes are easy to follow and I feel a sense of pride after cooking.

4 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I love the food and the recipes

I love the food and the recipes. However, the last two shipments have not been good. The box two weeks ago was damaged and an element of the recipe was missing. The last box was delivered two days late and everything was spoiled. The smell was horrendous!

1 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Make it easier to plan and change and…

Make it easier to plan and change and order in advance. Sirloin steak had gristle running through it and tough as shoe leather.

26 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi, thank you for your review. We're sorry to hear that the sirloin steak didn’t meet expectations, and we appreciate your feedback on meal planning and order management. We're always working to improve the quality of our ingredients and the flexibility of our service. Your comments have been shared with the relevant teams for review. If you'd like to share more details, feel free to reach out to our customer care team directly. Best!

Classificada 5 em 5 estrelas

The best meal kit out there

I love the meal kits through Martha Stewart & Marley Spoon. This is the fourth meal kit company we have tried and it is absolutely the best! It has a larger selection of meals than its competitors and the portions seem a bit larger. The recipes are also really tasty. We kept getting dissatisfied and trying new companies but we have been using it for 4 years and are not planning on switching.

29 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Ice packs are ruptured when delivered.

Ice packs are ruptured when delivered.

25 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi! I’m sorry to hear that the service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our customer care team at contact@marleyspoon.com, chat, phone call, or Facebook chat. Thank you in advance!

Classificada 3 em 5 estrelas

Instructions are not always clear

Instructions are not always clear. They sound like a machine wrote them.

16 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi Joanne! Thanks for your feedback. We're sorry to hear that the cooking instructions weren't up to your expectations. We understand how frustrating that must have been, so please accept our apologies for the inconvenience caused. Your comments have been shared with our culinary team, for we are committed to improving our services. If you need anything else, feel free to reach out. Kind regards.

Classificada 5 em 5 estrelas

Veggies have been more fresh

Veggies have been more fresh. I really like getting the extras. For example. Meats and veggies and fruits. One suggestion. Ready to make mixes for dessert. Like brownies

22 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Poor customer service

I like the recipes and the portions. I don't like the customer service. I live in two locations and despite changing my delivery address, boxes end up going to the wrong place. They are unwilling to refund any portion of a box delivered to the wrong place.
Occasionally, some of the herbs are wilted.

22 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi, thanks for your feedback. I am sorry to learn that you were not satisfied with our service. If there's anything we can do to help, please feel free to provide your comments to our customer service team at contact@marleyspoon.com or through our live channels, either via chat or phone (866-228-4513). All the best.

Classificada 5 em 5 estrelas

Quality meals

Everything I've made has been full of flavor, quality ingredients fairly easy to make and the portion sizes are great leaving leftovers.

21 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Give Marley Spoon a Try!

I 100% would recommend Marley Spoon! My husband and I have been using meal services for years now and Marley Spoon is by far our favorite! We have been a customer for a year now and very rarely skip a week. Great quality food is sent and there are many great options. I love the express meals as we always need at least one really quick meal a week. Do not be scared of some of the more elaborate recipes as we were weary of them but they are some of our favorites now! One other quick note, while I have had an issue only a few times I can guarantee that the amount of issues are far less than other meal services.

20 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The better choice

I use two meal delivery services and Marley Spoon is my preference. They provide more selections and international variety.

My only ding is that when there is a problem, customer support was not very responsive.

20 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Tasty, unique meals

The meals have all been really good. My only complaint so far is that I had a handful of missing ingredients. Although I was compensated for those items, it was still inconvenient to have to make an additional shopping trip to get replacements.

16 de junho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

First three shipments have been delivered late

All three of my first shipments have arrived a day late. This has an impact on my cooking plans and meal preparations for the week. The quality of the some of the produce and/or herbs has been less quality than I would buy at the market. It could be because of the late delivery. The meat quality has been good. The recipes have been relatively easy to follow, although since I already cook, I may change the timing of the recipe steps to suit my cooking style.

11 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi Carla! We're sorry to hear that the service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our Customer Care team at contact@marleyspoon.com, chat, phone call, or Facebook chat. Thank you in advance!

Classificada 5 em 5 estrelas

Very pleased with the Variety

I am striving to eliminate processed foods from our diet, and I also try to eat a low carb diet as well. Marley Spoon gives me great options that keep meals interesting, easy and a great variety.

15 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Marley Spoon is the best

Marley Spoon is the best! There is such a great variety of meals to choose from. The portion size is very generous; the ingredients are fresh and the recipes are fabulous. I LOVE Marley Spoon!

14 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Healthy and Tasty

Good choices, easy to follow recipies, and quality product. What i love most is that this is clean food for us...simple fresh ingredients highlighted by adding spices or condiments. Not chemical laden for preservation.

9 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Leaked package

our package of ground turkey leaked in our fridge. not fun cleaning up.

10 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi Richard, thanks for your feedback. We're sorry to hear that the service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we apologize for the inconvenience caused. Your feedback has already been forwarded to our internal team, and our Customer Care team has reached out to you via email regarding this issue. Don't hesitate to provide any further comments to our Customer Care team at contact@marleyspoon.com, chat, phone call, or Facebook chat. All the best!

Classificada 2 em 5 estrelas

Easily the worst of the meal kit…

Easily the worst of the meal kit service I have tried. Recipes are overly complicated adding extra steps to recipes that do not make it taste better. Flavors are very bland. Uses way too many ingredients from the pantry. I should not need to supply own eggs, vinegar, flour among other things. Favor of recipes is a 3. Needlessly complicated mess of instructions are a 1.

2 de junho de 2025
Opinião espontânea
logótipo da Martha Stewart & Marley Spoon

Resposta da Martha Stewart & Marley Spoon

Hi there, thanks for taking the time to provide your feedback. We are sorry to learn that you found our recipes too complicated, and that having to need certain pantry items was not what you expected from our plan. There are always simpler and quicker to prepare recipes, that require fewer steps and pantry items, that you could pick from, including some ready-made ones. Regardless, all the steps and required items are always shown, in advance, within the recipes, weeks before needing to select them for delivery. Feel free to reach out to our team if you need clarification on that. In any case, we are sorry that you had such an experience. All the best!

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