Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Leia as opiniões dos outros
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Ver mais
A empresa respondeu
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Ver mais
A empresa respondeu
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Informações de contacto
Reino Unido
- customerservices@masksuk.com
- masksuk.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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Bought these masks since the beginning…
Bought these masks since the beginning of the pandemic, always comfortable to use and easy to wash. Really do last a long time.
15 de abril de 2021
Resposta da Masksuk
Hello Vanessa
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Mask shrinkage
I have ordered many masks from this company and also recommended them. But i have since found out that they shrink quite badly when washed. I have advised the company about this but have had no reply. I have now found another company to use
15 de abril de 2021
Opinião espontânea
Resposta da Masksuk
Hello Wendy
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Coz
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Brilliant masks Fast delivery
14 de abril de 2021
Resposta da Masksuk
Hello Jan
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Thomas
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I have bought all my face masks from…
I have bought all my face masks from Masks UK, they really last and wash so well. Quick service too
14 de abril de 2021
Resposta da Masksuk
Hello Dorreen
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Olivia
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Bought these for my grandson to wear at…
Bought these for my grandson to wear at school, he says they are comfortable and better than the one's his mum bought him from elsewhere.
14 de abril de 2021
Resposta da Masksuk
Hello Kathryn
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent service and quality arrived…
Excellent service and quality arrived very quick thank you
13 de abril de 2021
Resposta da Masksuk
Hello Stephen
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Catherine
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent masks
Excellent masks. I only buy from this company. Great quality and fit.
13 de abril de 2021
Resposta da Masksuk
Hello Lizzi
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Lesley
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very practical
Very practical, comfortable & stylish. Reasonable price & fast delivery.
12 de abril de 2021
Resposta da Masksuk
Hello Jean
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK. Stay safe and take care MasksUK 🙏🌈😷
An excellent well made product
12 de abril de 2021
Resposta da Masksuk
Hello John
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK. Stay safe and take care MasksUK 🙏🌈😷
Second lot of masks we've bought from Masks UK
This is the second lot of masks we've bought from Masks UK. The first lot were amazing, did what it says on the pack, very comfortable to wear and have lasted for about six months. Still useable, and even more comfortable than when we got them, but losing the coating/finish now. Happy to continue to use, hence the re-order! Prompt despatch, on-time arrival as well.
12 de abril de 2021
Resposta da Masksuk
Hello Marianne
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK. Stay safe and take care MasksUK 🙏🌈😷
The Best!
Tried loads of masks since March 2019, but these are the ones I keep coming back to. They are the best fit and most comfortable I have found.
12 de abril de 2021
Resposta da Masksuk
Hello Helen
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK. Stay safe and take care MasksUK 🙏🌈😷
Excellent masks
Excellent masks . I bought 4 at the start of the pandemic and have just bought 3more. Comfortable durable and effective .
12 de abril de 2021
Resposta da Masksuk
Hi Judith
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Really good quality and good fit too
11 de abril de 2021
Resposta da Masksuk
Hi Jacqui
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I am pleased with my mask
I am pleased with my mask, it's a perfect fit and the delivery was quick
11 de abril de 2021
Resposta da Masksuk
Hi Tracy
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hi Mihaela
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
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