Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Leia as opiniões dos outros
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Ver mais
A empresa respondeu
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Ver mais
A empresa respondeu
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Informações de contacto
Reino Unido
- customerservices@masksuk.com
- masksuk.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Amazing
Comfortable and stylish masks ordered a few times for myself family and friends
28 de março de 2021
Resposta da Masksuk
Hello Joanne
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Julie
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Delivered quickly and make are…
Delivered quickly and make are excellent my glasses don't steam up with these masks
27 de março de 2021
Resposta da Masksuk
Hello Simon
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent product best on the market
Excellent product best on the market, fantastic communication and rapid delivery
27 de março de 2021
Resposta da Masksuk
Hello Charles
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello I. McCree
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Well made product
Well made product, delivered within specified timeframe. Very happy with my purchase.
23 de março de 2021
Resposta da Masksuk
Hello Customer
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable masks
Comfortable masks. Seem good quality. Perhaps the sizing is slightly on the small side, although measurements are given. I was surprised as a smallish woman that the large size would fit better than medium. I used a paper clip to attach the plastic size adjusters to the ear elastic and they seem to work well.
23 de março de 2021
Resposta da Masksuk
Hello Lorna
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great masks
Great masks at least you can breath a lot easier with theses and glasses don’t steam up. Much more comfortable than others I’ve used
23 de março de 2021
Resposta da Masksuk
Hello Cas
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable masks
Excellent delivery. Masks are reasonably priced and comfortable to wear. I would highly recommend purchasing from Masksuk.
23 de março de 2021
Resposta da Masksuk
Hello Liz
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
My second order
Comfortable, easy to wear and well fitting masks. Arrived quickly.
23 de março de 2021
Resposta da Masksuk
Hello Mrs Tricia
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The best masks I have bought in a year!
The best masks I have bought in a year. So comfortable and I can breathe well wearing it. I also purchased the strap which keeps the mask in place which is an absolute bonus. I recommend these masks. They are very good value for money and they arrived quickly.
23 de março de 2021
Resposta da Masksuk
Hello Cheryl
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Beth
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great quality masks
Would have given 5 stars except they didn’t include the adjusters for the ear straps with my last order. Have now received them promptly following an email. Best quality masks by far that I’ve purchased during the pandemic. Also great that prices have been reduced &the offer of 3for2 is amazing. 3 quality masks for £12 & reasonable delivery costs.
20 de março de 2021
Resposta da Masksuk
Hello Richard
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Arrived promptly and do what it says on…
Arrived promptly and do what it says on the tin.
20 de março de 2021
Resposta da Masksuk
Hello Deborah
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Delays in delivery
Delays in delivery after promises of quick delivery from order time.
20 de março de 2021
Resposta da Masksuk
Hello John
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Masks UK
Masks are of good construction, good clear washing instructions, prompt delivery, interesting designs and long lasting.
20 de março de 2021
Resposta da Masksuk
Hello Mrs Musselwhite
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
These are good masks my glasses don’t…
These are good masks my glasses don’t steam up would recommend
20 de março de 2021
Resposta da Masksuk
Hello Kathryn
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
First class service
First class service , the masks are a very good fit too thanks to the loop adjusters, couldn’t be happier, thank you
20 de março de 2021
Resposta da Masksuk
Hello Janet
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Just the most comfortable masks!
Just the most comfortable and well fitting masks that money can buy in the Uk right now. Can’t recommend these enough! Superb!!
17 de março de 2021
Resposta da Masksuk
Hello Andy
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Overcharged no response
Second lots if masks ordered as live the masks BUT customer service bad. Ordered on 3 for 2 but charred for 3 and no cord clamps. Sent emails and tweets no contact. Masks are great though.
17 de março de 2021
Resposta da Masksuk
Hello Gill
Our Customer service team usually respond within a couple of working hours. Thank you for leaving your order details, I will ask a member of the team to reach out to you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
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