Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Leia as opiniões dos outros
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Ver mais
A empresa respondeu
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Ver mais
A empresa respondeu
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Informações de contacto
Reino Unido
- customerservices@masksuk.com
- masksuk.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointed
Our first order of masks were perfect. I ordered the same sizes again but these are too small. They now come with size.adjusters which are fine if you own a needle and cotton. I am so disappointed. Plus after washing they are very dressed. I do not want to iron a face mask.
3 de abril de 2021
Resposta da Masksuk
Hello Sue
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Quality masks at a great price.
1 de abril de 2021
Resposta da Masksuk
Hello Mike
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent product
Excellent product, so comfortable, washes well. My Dad just ordered another six.
31 de março de 2021
Resposta da Masksuk
Hello C.Waters
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very pleased with the service thanks
31 de março de 2021
Resposta da Masksuk
Hello Martin
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Great masks and very easy to wear
Great masks and very easy to wear.
Only thing to improve if they had built in nose clip or similar to keep the mask snug.
Very happy you don’t need filters and the nanotechnology is fascinating!
31 de março de 2021
Resposta da Masksuk
Hello Liz
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Arrived in expected condition and…
Arrived in expected condition and within due date.
31 de março de 2021
Resposta da Masksuk
Hello Graham
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Jacky
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Ordering was easy and my masks arrived…
Ordering was easy and my masks arrived the day after I ordered them. Perfect !
30 de março de 2021
Resposta da Masksuk
Hello Pauline
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Covid is airborne and a 3 layered mask is essential
We now know that COVID is Airborne and we should all be wearing masks of 3 layers. This mask is 2 layers and although has a pocket for a 3 Rd layer ..a filter.. none came with the mask, as with other masks I have purchased of this kind.
30 de março de 2021
Resposta da Masksuk
Hello Susan
Sorry, I think you are reviewing the wrong company. Our masks are 3 layers and there are no pocket for filters? Our masks are worn by many large companies including the UK Police Force. If we can help further please contact us at www.masksuk.com/contact
Stay Safe & Take Care
MasksUK
NewMasks
As usual the service was very good and i received my masks within a couple of days
30 de março de 2021
Resposta da Masksuk
Hello Linda
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Really good masks
Really good masks, been getting my masks from here since they started making them. Belive they protected me when I was in car for 1.5 hours with a colleague who tested positive. Washes well, I have had some masks 8 months before renewing and I feal that the layers give more protection.
30 de março de 2021
Resposta da Masksuk
Hello Danielle
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
All good thankyou
30 de março de 2021
Resposta da Masksuk
Hello Kevin
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Graham
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I have ordered your face masks 3 or 4…
I have ordered your face masks 3 or 4 times. I am very satisfied with their quality and fit. Your service has always been prompt and professional. Keep up the good work.
30 de março de 2021
Resposta da Masksuk
Hello John
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Love these
Love the fact these masks can be washed, they are comfortable to wear, and makes me feel safer knowing they are three tiered, so nothing can get in.
30 de março de 2021
Resposta da Masksuk
Hello Gail
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
THE MASKS ARE VERY GOOD WELL MADE AND…
THE MASKS ARE VERY GOOD WELL MADE AND THE BACK STRAP IS BRILLINT IDEA BUT FOR ME I THINK THEY BE ALITTLE MORE GENEROUS UNDER THE CHIN
29 de março de 2021
Resposta da Masksuk
Hello Ven
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable mask
Large isn’t quite large enough for my 16 year old son, and he did need the clips that came with the masks to make the ear loops tighter. They are however, the comfiest masks my son has worn, as a lot hurt his ears. I would prefer a nose clip to feel more secure, but it’s well made and stylish.
29 de março de 2021
Resposta da Masksuk
Hello Adie
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I have bought all my masks of Masks UK…
I have bought all my masks of Masks UK they are excellent quality and they wash brilliantly, they work out cheaper overall than other l masks.
Also helping to keep local business going ❤️
29 de março de 2021
Resposta da Masksuk
Hello Sharon
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very Fast service
Very Fast service, it was here within days. The masks are well made and now with the various patterns, very eye catching to help break up the monotony of a sea of masks.
29 de março de 2021
Resposta da Masksuk
Hello Sarah
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Easy to order
Easy to order, straightforward. Arrived within a few days , good quality.
29 de março de 2021
Resposta da Masksuk
Hello Elaine
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
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