Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Leia as opiniões dos outros
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Ver mais
A empresa respondeu
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Ver mais
A empresa respondeu
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Informações de contacto
Reino Unido
- customerservices@masksuk.com
- masksuk.com
3,9
Bom
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Great product and fast service
Great product and fast service. Exactly what you want!!
9 de março de 2021
Resposta da Masksuk
Hello Mike
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Disappointing product compared to the…
Disappointing product compared to the original masks I purchased from you.
9 de março de 2021
Resposta da Masksuk
Hello Arlene
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Excellent product quick delivery
9 de março de 2021
Resposta da Masksuk
Hello Dave
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Comfortable
The mask is well made and comfortable -it doesn't feel as suffocating as some of the other masks I have tried. They also post quickly.
8 de março de 2021
Resposta da Masksuk
Hello Rose
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent masks
8 de março de 2021
Resposta da Masksuk
Hello Douglas
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Pleased with the quality of masks
Pleased with the quality of masks. Comfortable to wear and true to size ordered.
7 de março de 2021
Resposta da Masksuk
Hello Janet
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Fit like a glove and very good quality
7 de março de 2021
Resposta da Masksuk
Hello Mr Lewis
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very good masks and my glasses don’t…
Very good masks and my glasses don’t steam up
7 de março de 2021
Resposta da Masksuk
Hello Lynne
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
This was my second purchase from…
This was my second purchase from Masksuk. First off, the masks are well made and I love the material they are made from and you don't get all sweaty from wearing them over lengthy periods of time. They wash well and feel good as new again. I like the fit of the masks, although I did find, on my first purchase, that the navy mask seemed to be a slightly smaller fit than the pink one. This time around I was buying for myself and my husband so I bought the navy ones in a size larger. As a spectacle wearer, I do find that in sudden changes of temperature, my glasses do steam up a bit, but then I'm a teacher and playground duty in winter can be challenging! However, I wouldn't have come back for a second batch if I'd been unhappy!
7 de março de 2021
Resposta da Masksuk
Hello Caz
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The three masks were excellent
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of the mask. More attention to this problem in your design would be much appreciated.
7 de março de 2021
Resposta da Masksuk
Hello Chris
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Easy to order the right mask
Easy to order, clear information provided to assist with selecting mask wanted. Even with postal problems order arrived quickly with updates of when processed and dispatched. As described well made products
7 de março de 2021
Resposta da Masksuk
Hello Suzi
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
This is the 3rd time i have ordered…
This is the 3rd time i have ordered masks. 1st time was a bit of a shambles but the issue was sorted. Have ordered since and service and delivery has been excellent. Thank you. Will be ordering again for family and friends soon.
6 de março de 2021
Resposta da Masksuk
Hello Tracey
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Happy Bunny 🐰 beautiful masks.
Really pleased with my my order, amazing masks, and beautifully made, they come nicely packaged in little packets all sealed.
Very pretty, and perfect fit, I ordered 3 black ones in a medium.
6 de março de 2021
Resposta da Masksuk
Hello Mrs Harsum
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Fabulous company
Fabulous company quick with deliveries and excellent goods would not buy my masks from anyone else
6 de março de 2021
Resposta da Masksuk
Hello Carole
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Good quality masks with great designs
Good quality masks with great designs. Soft and comfortable to wear, they do not inhibit breathing. Wash well. I feel protected when I wear these due to the nanotechnology properties and layers.
Had to slightly adjust the loops due to too big but this was easily done with a couple of stiches and the supplied adjusters.
A good price for this product and speedy delivery.
6 de março de 2021
Resposta da Masksuk
Hello Karen
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Resposta da Masksuk
Hello Mr Mitchell
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
BUYER BEWARE,Ask many questions first
Bought two masks at half price deal.Both £5.99 each.Good value,acceptable quality.Size is an issue.Extra Large barely acceptable.This was the third purchase although previously from other suppliers.What is considered to be Extra Large falls well short.My wife is definitely not XL but bought one all the same.Neither fit well
4 de março de 2021
Opinião espontânea
Resposta da Masksuk
Hello Mr & Mrs Perkins
I am sorry to hear of the problem you have had with your order. We do recommend in bold at the time of ordering to check which size you require by using our size guide first. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact if you think we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
Fits perfectly and arrived promptly.
4 de março de 2021
Resposta da Masksuk
Hello Louise
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The product is excellent
The product is excellent. My order had not arrived after 2-3 weeks but when I contacted the firm it came by post the following day. The original order never arrived, by the way, and I suspect that the Post Office may have been having many problems at the time.
4 de março de 2021
Resposta da Masksuk
Hello Patty
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very good quality service
Very good quality masks and the customer service is excellent. Thank you Masksuk.
4 de março de 2021
Resposta da Masksuk
Hello Germano
I am sorry to hear of the problem you have had with your order. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact so we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
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